Pullman Miami Airport 4 stars

Customer review rating (ALL Rating) 4.0/5 1,411 reviews

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5800 Waterford District Drive, 33126 Miami, United States

Description

Hotel extras

  • Complimentary shuttle to and from Miami Airport. Hours 4.30am-12.00 midnight

  • Beautiful pool by the lagoon with a cascade waterfall.

  • Over 11,000 sq ft of spectacular meeting and event space.

Our accommodation(s)

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Hotel location

Pullman Miami Airport

5800 Waterford District Drive
33126 Miami
United States

GPS:25.7819722, -80.291622

Telephone
Fax +1 305-262-9049

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Tavolo

Serves classic Mediterranean dishes, executed simply and brilliantly. We select the finest seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,411 reviews

TripAdvisor Rating  4.0/5  4,959 reviews

Certificate of excellence 2024

Perfect Stay

Customer review rating 5.0/5

Amber Business - Confirmed reviews ALL

Fastest check-in I have ever had. Room was immaculate. Fun vibe on the first floor. Pool area had very little people, so it can be enjoyed. Parking was always available. Checkout was just dropping off the key in a tray.

Dear Amber R., We very much appreciate your comments regarding your stay at the Pullman Miami Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victoria Jackson Assistant Front Desk Manager

Not great

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Not great. The rooms are either super hot or super cold, there is no in between. The beds don’t have fitted sheets, the remote controls don’t work. Mediocre at best.

It was Okay

Customer review rating 2.5/5

Kelser M. Solo - Confirmed reviews ALL

The first room I was given was stained and old. My next room was better but the hotel needs an update. There were stains on the floor and you could see the wear and tear on the curtains.

Dear Kelser M., Thank you for taking the time to tell us about your experience at the Pullman Miami Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victoria Jackson Assistant Front Desk Manager

Beautiful hotel but some areas need improvement

Customer review rating 3.5/5

Nadine Solo - Confirmed reviews ALL

Lovely hotel . Saturday night shuttle pickup from airport was a horseless experience. Van driver drove by me twice despite waving him down . On 3rd attempt another person also waved him down . He loaded her and as I set my luggage behind vehicle to load he started driving off. I was able to run up to drivers window and knock on the window . He was rude about the whole experience. Needs to be more observant. The driver I had on Sunday ,may 5 was amazing and would be an excellent employee! Wish the room would have had a chair besides the office chair. Was plenty of room for it by floor lamp. Office chair had not been cleaned as full of crumbs. Having small refrigerator in room to chill the water bottles would have been appreciated. Felt bad for bartender and customers as a prom going on upstairs which was very noisy. Maybe could have close a door?

Dear Nadine F., We very much appreciate your comments regarding your stay at the Pullman Miami Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victoria Jackson Assistant Front Desk Manager

Decent Stay

Customer review rating 3.5/5

Corina M. Families - Confirmed reviews ALL

Parking is a nightmare and the water pressure in the shower is terrible. Beds were a bit stiff and outlets didn’t work.

Dear Francisco M., We very much appreciate your comments regarding your stay at the Pullman Miami Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victoria Jackson Assistant Front Desk Manager

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Other web-users rate our hotel

  • 844 reviews 8.7/10 Location
  • 1,369 reviews 5.1/10 Room
  • 1,223 reviews 7.7/10 Service
  • 24 reviews 6.2/10 WiFi
  • 587 reviews 4.6/10 Cleanliness
  • 581 reviews 5/10 Comfort
  • 425 reviews 5/10 Vibe
  • 375 reviews 6.3/10 Food

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