Novotel Париж Эйфелева башня 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.9/5 Отзывов: 3 270

Гарантия
лучшей цены
Novotel Париж Эйфелева башня - Image 1
Novotel Париж Эйфелева башня - Image 2
Novotel Париж Эйфелева башня - Image 3
Novotel Париж Эйфелева башня - Image 4
61 quai de Grenelle, 75015 ПАРИЖ, Франция

Описание

Особенности отеля

  • Отель в центре города, в 10 минутах ходьбы от Эйфелевой башни

  • Частная охраняемая платная автостоянка

  • Крытый бассейн с подогревом: платно, требуется бронирование; сауна и фитнес-центр

  • Семейные номера, Wi-Fi

  • 30 конференц-залов, 3000 м² с гибкой планировкой

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Расположение отеля

Novotel Париж Эйфелева башня

61 quai de Grenelle
75015 ПАРИЖ
Франция

GPS:48.849778, 2.282836

Телефон
Факс +33 1 40 58 24 44

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.9/5  Отзывов: 3 270

Рейтинг TripAdvisor  3.5/5  Отзывов: 6 266

Good Brand but not so good hotel

Примечание: Tripadvisor 3.0/5

Bharataruna P Couples - Реальные отзывы TripAdvisor

I have stayed in quite a few Novotel, mostly satisfied. However, I am sorry to write, I was not happy here. The young lady who checked us in did excellent job. The concierge lady was out of the world and helped me during all days of our stay. THAT ends good points. It is probably 700+ rooms hotel, but breakfast area is not big enough. Besides, breakfast item choices and quality are average. For 2 straight days, despite having 6 or more elevators, only one worked, causing lots of inconvenience. They do not put Body Lotion in their bath rooms, There are not enough employees, speaking English. Such a big hotel and super busy location, they do not have money exchange facility.

Very bad service

Примечание: Tripadvisor 2.0/5

Anastasios B Реальные отзывы TripAdvisor

Very poor service The elevators are not enough for the number of rooms of the hotel.You have to wait 5-10 minutes or more to go to the reception stuffed among many many people especialy in hot times like breakfast hours etc Breakfast was very poor The alarm started sounding around 1 am and there was very rude response from the front desk regarding this I will never stay again in this hotel

Very convenient locale, friendly staff, rooms well portioned and laid out, a very enjoyable stay

Примечание: Tripadvisor 5.0/5

NowMoreWellTravelled Реальные отзывы TripAdvisor

Longer stay (6 nights) with daughter on our first visit to Paris. [Daughter with a smattering of French, reviewer only knew enough to apologise for lack of French and politely ask if they spoke English!] The location was incredibly convenient, near major attractions and to a RER station so easy access to Zones 1-3 of Paris. Staff were very accommodating at our late check-in, especially front desk/ Accor Welcome desk staff who kindly helped out with I discovered I had accidentally packed a US and not EU charger! Her advice to use the local Monprix led us to discover a very handy department store that had prepared food, groceries and snacks, clothes that we needed to buy and of course both EU chargers and adaptors galore! Service was maintained throughout our stay, especially in the breakfast area the 3 times we eat there.

Dear NowMoreWellTravelled, Thank you for sharing your experience with us! We're delighted to hear that you had a very enjoyable stay at Novotel Paris Centre Tour Eiffel during your visit to Paris. It's wonderful to know that you found our hotel's location incredibly convenient, with easy access to major attractions and transportation. We're glad our staff could assist you with your late check-in and provide helpful advice, especially regarding the charger situation. We strive to ensure that our guests have everything they need for a comfortable stay, and we're pleased that you found the service maintained throughout your visit. We hope you had a memorable time exploring the beautiful city of Paris with your daughter, and we would be honored to welcome you back for another wonderful stay in the future. Warm regards, Marie Bourguignon Guest Relation Manager

Don’t stay unless you want to sleep in a sauna

Примечание: Tripadvisor 2.0/5

Pjsinghuk Реальные отзывы TripAdvisor

We have just arrived at the hotel today and are staying for 3 nights. Amazing location and reception area very nice. Staying with kids in family room. Very nice view. Just writing this as extremely disappointed with room. Extremely hot, like sauna. No ventilation, fans not working. Tried everything, called reception three times throughout the day with no one even come to take a look. Not even an offer of fan( looks like this is a known problem). Struggling to sleep. Kids want to sleep in the corridor as AC seems to be working there and it is much cooler. Earlier today we had to leave hotel room door open to cool room down. Do not stay here. There are many same hotels in vicinity. It is not cheap and this is terrible. 3 calls and no response.

Dear Pallavi, Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced during your stay at Novotel Paris Centre Tour Eiffel. We are deeply sorry to hear about the issues you encountered with the temperature and ventilation in your room. Your comfort is our top priority, and it is disappointing to learn that we fell short in providing you with a pleasant stay. Please rest assured that we take your comments seriously, and we will investigate the matter further to ensure that such issues are addressed promptly. Additionally, we will review our procedures to improve our responsiveness to guest concerns. We understand the importance of a comfortable and enjoyable stay, especially when traveling with children, and we regret that we did not meet your expectations in this regard. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve. Warm regards, Marie Bourguignon Guest Relation Manager

Great Location to Eiffel Tower

Примечание: Tripadvisor 4.0/5

UNESCOtravelers100 Реальные отзывы TripAdvisor

The location was great! Close to most major attractions and restaurants. The hotel overlooks the Statue of Liberty replica. From the front of the hotel in the middle of the road, you can see the beautiful and amazing Eiffel Tower. Our room was a street view, we saw a movie being filmed. The room was not that big, good enough for two people. The most important thing was it was clean. I had one issue which took quite some time for the hotel staff to resolve. I was showering, and washing my hair, there was no shampoo in the dispenser. My husband called the housekeeper and they took about 30 minutes to bring up a new dispenser. It was painful, standing in the shower waiting. Overall the location of this hotel is in a very good area. Taxi/Uber is available right in front of the hotel.

Thank you for sharing your experience at Novotel Paris Centre Tour Eiffel. We're delighted to hear that you, 100 Countries 7 Continents, enjoyed our great location, close to major attractions and restaurants. It's wonderful that you were able to enjoy the view of the Eiffel Tower and even witnessed a movie being filmed from your street-view room. We apologize for the inconvenience you experienced with the shampoo dispenser and the delay in resolving it. We'll address this with our housekeeping team to ensure it doesn't happen again. Overall, we're pleased that you found our hotel to be in a very good area, with convenient taxi/Uber access. We hope to welcome you back for another enjoyable stay in the future. Best regards, Marie Guest Relations Manager

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Другие интернет-пользователи оценили наш отель

  • 2 503 Отзывов 9.4/10 Расположение
  • 3 356 Отзывов 5.2/10 Номер
  • 2 655 Отзывов 7/10 Сервис
  • 39 Отзывов 5.9/10 Интернет
  • 1 389 Отзывов 4.5/10 Комфорт
  • 1 236 Отзывов 6.2/10 Завтрак
  • 1 181 Отзывов 4.8/10 Чистота
  • 925 Отзывов 4.6/10 Удобства

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