Sofitel Queenstown Hotel and Spa 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 616 beoordelingen

Beste prijs
garantie
Sofitel Queenstown Hotel and Spa - Image 1
Sofitel Queenstown Hotel and Spa - Image 2
Sofitel Queenstown Hotel and Spa - Image 3
Sofitel Queenstown Hotel and Spa - Image 4
8 Duke Street, PO Box 1797, 9300 QUEENSTOWN, Nieuw-Zeeland

Omschrijving

Extras van het hotel

  • So Spa en moderne fitnessruimte

  • 3 boetiekvergaderruimten

  • 2 restaurants, 1 wijn- en jazzbar

  • Gecertificeerd ALLSAFE

Onze accommodaties

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel locatie

Sofitel Queenstown Hotel and Spa

8 Duke Street, PO Box 1797
9300 QUEENSTOWN
Nieuw-Zeeland

Gps:-45.031318, 168.658901

Telefoon
Fax +64 3 450 0046

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice
Dicht bij het hotel
  • Parking

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  616 beoordelingen

TripAdvisor score  4.5/5  1.961 beoordelingen

Certificaat van uitmuntendheid 2024

Stunning Hotel , Amazing staff and food.

Tripadvisor-waardering 5.0/5

Sharon P Gecertificeerde beoordeling door TripAdvisor

This hotel is beautifully decorated and furnished. Beds are comfortable and rooms are lovely and spacious We had a delectable menu dining experience. Chef Lindsay prepared mouthwatering pulled pork medallion and the best Brussel sprouts I've ever had. The dessert was amazing to eat and the presentation was top class. Mindy and the Operations manager were our waiter and waitress. Both were very attentive , friendly plus professional. Concierge and desk staff were all so friendly very happy to help with anything we needed. All in all definitely 5 stars Sofitel Queenstown is a beautiful place to stay highly recommend.

Top marks in all respects. Outstanding

Tripadvisor-waardering 5.0/5

BL1009 Gecertificeerde beoordeling door TripAdvisor

Everything about our stay here was top tier. We arrived earlier than our check in time and we greeted very warmly, and were provided a short overview of town and given (very good) lunch recommendations. The location of the hotel is outstanding - we walked everywhere during our stay. The room was ready a bit early, and they contracted us to let us know this. Finn handled our check in and provided a tour of the property once the room was ready. He was very helpful and really helped us make sure we got the most out of our short stay. We wish we could have stayed longer! We were in penthouse no. 5, which was impeccable. A big highlight of the suite - beyond the wonderful view of the Remarkables, and outstanding amenities - was the washer/dryer. The breakfast was excellent, and everyone on the staff we interacted with during our stay was outstanding. This was far and away the highlight of our entire New Zealand itinerary from a lodging perspective. If we return to Queenstown, this is where we are staying.

Another magic Queenstown stay

Tripadvisor-waardering 5.0/5

Julie S Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

Sofitel is the best hotel in Queenstown! Amazing staff, fantastic rooms, delicious food (the pastries at breakfast are outstanding!), a great club lounge expertise and generous welcome amenities for frequent travellers. I can’t fault anything about our stay. Special thanks to Jeremy, Shakthi, Karishma Fredrick and Ha Thu for looking after us so well 👏

Sofitel Queenstown - Home Away From Home!

Tripadvisor-waardering 5.0/5

funtastic123 Gecertificeerde beoordeling door TripAdvisor

We enjoyed staying at this hotel so much because the staff are so friendly and helpful. They go out of their way to make you feel welcome and attend to your every need. I loved it so much that I would love to live there when I retire! The staff who work in The Left Bank, Le Salon Rouge, reception and concierge service were amazing! They really make the atmosphere of the place. We have stayed at a number of Sofitel hotels and this by far is the best! Rooms were very clean and comfortable as was the bed. We ate breakfast at the Left Bank which has a great range of buffet food as well as a wide selection on the a la carte menu. Each morning we were greeted by the friendly staff who remembered our names and preferences. It was like coming down to breakfast with family. We felt very welcome. If you book a suite at the hotel, of an afternoon you can enjoy drinks and a small selection of canapes from Le Club Lounge Apero Chic menu in Le Salon Rouge between 1700-1900. This was included in our package as we booked a suite and it is also available to Platinum or Diamond Accor Plus members. The hotel is centrally located and the valet service is great. It would take only minutes for the concierge to bring out our car. It was reasonably priced at $50 per day, however, we were charged only $30 per day as a room upgrade was not available to us. (This is also part of Accor Plus Platinum membership.) I highly recommend this hotel. It really is the best!

Bonjour Mary, Thank you so much for taking the time to share your wonderful experience at Sofitel Queenstown Hotel and Spa! We are absolutely delighted to hear that you enjoyed your stay with us and that our staff made such a positive impression on you. We take great pride in providing exceptional service to all our guests, and it's truly rewarding to know that our team's dedication to hospitality made your stay memorable. Your kind words about The Left Bank, Le Salon Rouge, reception, and concierge service are greatly appreciated—we'll be sure to pass on your compliments to our hardworking colleagues. It's fantastic to hear that you found our rooms clean and comfortable, and that you enjoyed the breakfast offerings at The Left Bank. We strive to create a warm and welcoming atmosphere for our guests, and we're thrilled that you felt like part of the family during your breakfast time. We're also glad to know that you enjoyed our club offerings from Le Club Lounge Apero Chic menu in Le Salon Rouge, and that you found our valet service convenient. Your recommendation means a lot to us, and we're grateful for your support. We hope to have the pleasure of welcoming you back to our hotel in the future for another memorable experience. Kind Regards, Pradnya Lohate Front Office Manager

Pésima experiencia y decepcionada.. esto no parece sofitel

Tripadvisor-waardering 1.0/5

carolinadgoldin Gecertificeerde beoordeling door TripAdvisor

La peor experiencia de alojamiento. Tenía expectativas altas y lo único bueno fue la ubicación. Las habitaciones eran viejas (me quisieron dar una que estaba como enterrada con vista a un paredón de tierra que casi no se veía el cielo). Los colchones vencidos (viejos) y la “king” eran colchones unidos pero que sentías la unión y la cama se elevaba en ese punto y estaba hundido a los costados.. El desayuno una tristeza total.. no tenía variedad y la calidad de lo que había era mala (agarre un queso y estaba todo duro), las frutas de mala calidad.. todo era malo.. el hotel está muy venido a menos y no tiene vista a nada Las habitaciones ruidosas (se escucha absolutamente todo de la calle).. En fin.. no lo recomiendo en absoluto

Bonjour / Kia Ora Carolina Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced during your recent stay at our accommodation. We deeply regret that your expectations were not met, especially regarding the condition of the rooms and the quality of our amenities. Your comments regarding the outdated rooms, mattresses, and breakfast offerings are indeed concerning, and we understand how these issues could have greatly impacted your overall experience. I understand our team was very helpful in offering you a newly refurbished room on a higher floor but was declined as you preferred a King bed in spite of booking a room with two double beds. We appreciate your highlighting the positive aspect of our location and apologize that it was overshadowed by the shortcomings you encountered. We understand the importance of providing a comfortable and enjoyable stay for all our guests, and we regret that we fell short of this standard during your visit. We would like to extend our sincerest apologies once again and hope that you will consider giving us another opportunity to exceed your expectations in the future. Kind Regards / Ngā mihi, Pradnya Lohate Front Office Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 301 beoordelingen 9/10 Locatie
  • 398 beoordelingen 7.3/10 Kamer
  • 437 beoordelingen 8.6/10 Service
  • 5 beoordelingen 2.9/10 Wifi
  • 186 beoordelingen 6.2/10 Comfort
  • 113 beoordelingen 7.3/10 Ontbijt
  • 102 beoordelingen 6.5/10 Netheid
  • 73 beoordelingen 5.6/10 Goede prijs-kwaliteitsverhouding

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt

Al onze hotels in Queenstown

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (BTW en toeristenbelasting inbegrepen) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.