ALL loyalty programme - general terms and conditions governing the Rakuten Point partnership:

1. Conversion of ALL Reward points into Rakuten Points

ALL members must be a member of Rakuten Points program prior to requesting a transfer. Members can only transfer points to Rakuten points account held in their own name. A single partner loyalty card cannot be linked to several ALL accounts.

Members are not authorised to convert their Reward points into Rakuten points on behalf of another individual. Points will be transferred to the Rakuten points account within a maximum of 6 weeks. Once Reward points have been converted into Rakuten points, the Rakuten points are subject to the general Terms & Conditions of use that apply to the Rakuten points program.

Members of ALL cannot cancel a conversion transaction. All conversions of ALL Reward points into Rakuten points are final. ALL Reward points are deducted from ALL Account when the order to convert is submitted.

To see the full General Terms of Use that govern Rakuten Points program, click here Terms of Use│Rakuten Points

Reward points are converted into Rakuten points as follows:

2,000 ALL Reward Points = 1,600 Rakuten Points

Member of ALL may convert his/her ALL Reward points online, per multiple of 2,000 ALL Reward points.

To request a point transfer, members must log into their ALL account and click on “Use my points” in the ‘MY ONLINE ACCOUNT AND MEMBERSHIP” section. Members must then click on “Choose a partner” and proceed to select Rakuten points in the drop-down menu that appears. Members must then key in the required information and choose the number of Reward points they wish to convert. Members take sole responsibility for the information provided when filling out the point conversion form.

2. Conversion of Rakuten Points into ALL Reward points:

Rakuten Points members must be a member of ALL prior to requesting a transfer. Members can only transfer points to ALL account held in their own name. A single ALL membership account cannot be linked to several Rakuten Points accounts.

To see the full General Terms of Use of Rakuten Points program, click here Terms of Use│Rakuten Points
https://corp.rakuten.co.jp/terms/en/index.html?tab=point

Reward points are converted into ALL Reward points as follows:

3,200 Rakuten Points = 1,000 Reward Points

Rakuten Point members can redeem a minimum of 3,200 Rakuten Points online. After that, he/she can convert in multiples of 1,600 Rakuten Points. In order to apply for point redemption, members must apply for a Rakuten Points Program account on the Rakuten Points website.

Transferred Reward points do not qualify for higher ALL status or maintaining existing ALL account status. To see the full Terms and Conditions of ALL loyalty program, click here.

The offer is limited time only. More details can be found on Rakuten points website and all.com website prior to the launch.

Rakuten point website for the point conversion is available only in Japanese.

This offer is only available to Rakuten points Japanese membership holder only.

You can find Rakuten points membership number on your Rakuten points website / app. Find more about (Japanese only) : https://ichiba.faq.rakuten.net/detail/000006549