Your services

Your online check-in/fast check-out services: less to do, more time for you

Discover all the benefits

Online check-in

Check-in online the day before you arrive : Room key will be ready for you And much more: Receive by SMS useful information on hotel location Take advantage of our personalized welcome service

Fast check-out

At the time of departure : Simply return your key Your invoice will then be sent by e-mail

Your services in detail


You book an Accor hotel through the app or one of our websites.

Two days before arrival

You will receive an e-mail invitation to complete your online check-in. Save even more time by using your ALL card. Your information is pre-populated.

Simplified check-in

Our team will have carefully prepared for your arrival and your room key will be ready!

On the day of arrival

You will receive an SMS with practical information related to your mode of transport (e.g. parking code, nearest public transport)

Fast check-out

Return your key without having to wait : Your check-out is complete. Your invoice will be sent by e-mail after departure.

Look out for this symbol when booking to identify hotels already offering the service

These new services will become gradually available in most of our hotels.


Check out the ALL programme

  • Book, stay, earn points

    There are many ways to earn points.

    Find out more
  • Our world revolves around you

    Enjoy some amazing benefits and earn points from future stays.

    Find out more
  • Redeem your points

    Use your points the way you want in our hotels or with our partners.

    Benefit now