Hotel Mercure Auxerre Autoroute du Soleil 4 stars

Customer review rating (ALL Rating) 3.9/5 815 reviews

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Hotel Mercure Auxerre Autoroute du Soleil - Image 1
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Hotel Mercure Auxerre Autoroute du Soleil - Image 3
Hotel Mercure Auxerre Autoroute du Soleil - Image 4
Route nationale 6, lieu dit "le chaumois", 89380 APPOIGNY, France

Description

Hotel extras

  • Easy access from the A6 highway

  • Large terrace, swimming pool and park

  • Free private car park

  • 47-in (120-cm) TV, beIN Sports channels

  • Family Rooms

Our accommodation(s)

Hotel location

Hotel Mercure Auxerre Autoroute du Soleil

Route nationale 6, lieu dit "le chaumois"
89380 APPOIGNY
France

GPS:47.852896, 3.543895

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE CHAUMOIS

Traditional Burgundy cuisine. On sunny days, dine on the poolside terrace in a green, leafy park.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  815 reviews

TripAdvisor Rating  3.5/5  669 reviews

Perfect for our club trip

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

We were well looked after by the staff at the hotel, who paid particular attention to our dietary needs. The hotel was clean and comfortable and very convenient.

Disappointing again.

Customer review rating 3.0/5

Richard Couples - Confirmed reviews ALL

The restaurant food was good, however the service and attitude to begin with was reluctant but did improve as the meal progressed. The room was basic, economy at best, tired decor, Spartan and very budget ( think Campanile) empty minibar, no complimentary drinks except for a single,small paper bottle of lukewarm water that had to be shared between the two of us, even an Ibis Hotel gives a bottle per guest in the room. Having ACCOR platinum membership gives very little benefit in this hotel. During check-in a single complimentary welcome drink voucher was given, the waiter in the restaurant went and checked at reception, and reluctantly came back and said the hotel agreed to give one glass of wine each… big deal. Every other hotel in the ACCOR group we stay in - always give a couple of complimentary soft drinks in the room mini bar, as well as a welcome voucher PER GUEST, and a bottle of water in room PER GUEST. No upgrade was offered either,- in truth the ACCOR loyalty program benefits are minimal here. It was exactly the same when three of us stayed in this hotel with 2 rooms in January 2024. Next time we stay in Auxerre, we will book a nearby IBIS as it would give a better welcome and any IBIS we have had to use in the past have equal or better rooms than we were given on both occasions at this Mercure in Auxerre.

Good location with attractive surroundings

Customer review rating 4.0/5

Alison Business - Confirmed reviews ALL

The reception, dining area and grounds around the hotel were attractive and well-presented. Our room was comfortable and everything worked, it was just a little tired as appeared to have been only partly refurbished.

Dear Alison R., It is pleasing to hear that you enjoyed all aspects of your stay. The team will be delighted to know they have assisted in making this possible and so we look forward to welcome you back for your next visit. Sincerely, Nicolas Edouard-Betsy Directeur

Well located and friendly staff

Customer review rating 3.5/5

Damien Solo - Confirmed reviews ALL

Happy to have a room in the nearby building, happy with cleanliness and happy with staff friendliness. Only thing negative is the price of breakfast, which is extremely high. Agree that it's a buffet, but it's only eggs, ham and cheese along with viennoiseries. Nothing fancy , I'd rather skip the "buffet" part and get a simple omelette with bread, butter for 10eur.

Didn’t have our room available

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Arrived at the hotel in the evening and our confirmed family room wasn’t available. Instead we were offered two twin rooms, which at least meant we had somewhere to sleep, but with a 3 year old child also meant he wanted to run between the two rooms constantly. He also would t go to sleep as he wanted to always be with both parents. Really inconvenient. Wasn’t offered any compensation for the hotels mistake. I asked for breakfast to be included which the hotel agreed to, but more could have been done to make up for their mistake.

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Other web-users rate our hotel

  • 163 reviews 9.3/10 Location
  • 501 reviews 5.3/10 Room
  • 418 reviews 8.6/10 Service
  • 8 reviews 2.6/10 WiFi
  • 188 reviews 5/10 Vibe
  • 148 reviews 6.6/10 Breakfast
  • 142 reviews 4.1/10 Cleanliness
  • 17 reviews 3.8/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.