ibis Styles Catania Acireale 4 stars

Customer review rating (ALL Rating) 4.6/5 271 reviews

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Via Madonna delle Grazie 98A/B, Sicilia / Catania, 95024 ACIREALE, Italy

Description

Hotel extras

  • Free WIFI throughout the property

  • Rich continental buffet breakfast

  • Adjacent to the Timpa nature reserve

  • Close to the airport and Etna coast resorts

Our accommodation(s)

Hotel location

ibis Styles Catania Acireale

Via Madonna delle Grazie 98A/B, Sicilia / Catania
95024 ACIREALE
Italy

GPS:37.594682, 15.169405

Telephone
Fax +39 095 607918

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA GAZZENA

The 24h La Gazzena lobby bar offers a wide selection of drinks and a menu of hot and cold dishes to discover smells and flavors of our land. An evening pizza delivery service is also available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  271 reviews

TripAdvisor Rating  4.5/5  1,420 reviews

Certificate of excellence 2024

Disappointed

Customer review rating 2.5/5

James C. Couples - Confirmed reviews ALL

On arrival, the staff member that greeted us was not very friendly and did not provide us with any information. The room had a spa bath that did not work and the cover was falling off.

good size, need better hygiene

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Room is of good size. Breakfast was satisfactory. Free onsite parking. But room hygiene can be better. we were having itchy skins after one night stay and not certain what is causing it.

Electric Car Charging

TripAdvisor rating 2.0/5

Adrian C TripAdvisor review

The hotel is okish, clean rooms, breakfast is ok too. Very hot rooms and AC not on cooling. I booked 3 rooms in this hotel because of electric charging on site. Little did I know this would turn into a nightmare. The service is offered by Enel and the hotel has given some support like offering to talk to Enel but not as much as one would wish as it's offered by 3rd party supplier. Although the hotel is clean my major buying point was the charging and every day it's a nightmare. Definitely not staying again in this hotel and not moving just because we are 3 rooms not 1. Note not staying at any hotel that offers Enel charging.

Dear guest, we are so sorry for the problem with Enel car charging station. We hope that Enel solve it as soon as possibile for all our guest. We hope to see you again

Bed and pillows very uncomfortable.

Customer review rating 1.5/5

Mark T. Couples - Confirmed reviews ALL

Bed and pillows very uncomfortable. Suffered a lot of back pain and had to cut our stay short. No USB sockets available in room.

Dear Mark T., Thank you for taking the time to tell us about your experience at the ibis Styles Catania Acireale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

My worst ibis style

TripAdvisor rating 1.0/5

Cyril15 TripAdvisor review

Very disappointed by my experience in this hotel. And to think that I still have to stay there for several days! A room with a very damaged bathroom. No possibility of adjusting the room temperature yourself. Lack of variety and ingredients at breakfast. No bread grill. A shame for an ibis style.

Dear Cyril, we are sorry that you stay was not good enough. We work everyday to ensure to our guests the best during their stays.

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Other web-users rate our hotel

  • 201 reviews 8.6/10 Location
  • 329 reviews 8.1/10 Room
  • 257 reviews 9.5/10 Service
  • 267 reviews 8.6/10 Breakfast
  • 217 reviews 8.1/10 Comfort
  • 125 reviews 7.7/10 Cleanliness
  • 58 reviews 9.3/10 Vibe
  • 49 reviews 8.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.