Sofitel Montreal Golden Mile 5 stars

Customer review rating (ALL Rating) 4.6/5 3,406 reviews

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Description

Hotel extras

  • Gastronomic renowned French Restaurant

  • Located in the city centre, within the fashionable Golden Square Mile.

  • Parking valet service and easy access to public transportation.

  • Large meeting spaces.

  • Gastronomic restaurant Renoir

Our accommodation(s)

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Hotel location

Sofitel Montreal Golden Mile

1155 Sherbrooke Street West, Montreal - Quebec
H3A 2N3 Montreal
Canada

GPS:45.501112, -73.577306

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE RENOIR

Currently unavailable

Inspired by French cuisine and infused with international flavours, the restaurant Renoir offers fine, inventive cuisine utilizing local products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,406 reviews

TripAdvisor Rating  4.5/5  2,904 reviews

Certificate of excellence 2024

Under renovation!

TripAdvisor rating 2.0/5

ensembliers Business - TripAdvisor review

The hotel is under major renovation, no lobby, no real dinning room, no proper reception desk, no one told us!!!! It is a positive move to renovate the outdated place… but the minimum should be to advise the clients prior to the booking! Regarding the rooms, they are very out dated.

Bonjour ensembliers, Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. The information about our embellishment project was sent in the email confirmation of your booking. Moreover, it appears on all of our platforms. We are sorry that the information did not make its way to you. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Sofitel Montreal Golden Mile

Extremely Dissatisfied: No Service, Nothing open, Staff missed my wake up call

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

It’s all above. And I regularly and exclusively stay there.

Dear Tamas V., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

The Sofitel is still the elegant place is has always been!

Customer review rating 5.0/5

Leslie B. Business - Confirmed reviews ALL

Despite the renovation going on, we heard no noise of any kind during our stay. The rooms are super clean and comfortable, although in need of some updates (built-in phone charges for iPhone 8!!), but still a hotel far above the rest.

Dear Leslie B., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Excellent valet service.

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

At arrival was told that we had a superior room. It was tiny and far from superior. Should be noted as a 2 or at best 3 star hotel.

Dear John T., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

Customer review rating 3.5/5

Daniel Solo - Confirmed reviews ALL

Well situated, friendly service - fully understand the need for renovation, but a 5-Star without bar or restaurant is not a 5-Star and thus should be lowered in price. I can't understand that the phantastic Novotel in Ottawa cost less than this Sofitel under repairs.

Dear Daniel T., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

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Other web-users rate our hotel

  • 613 reviews 9.5/10 Location
  • 1,173 reviews 7.7/10 Room
  • 1,540 reviews 8.9/10 Service
  • 16 reviews 4.7/10 WiFi
  • 326 reviews 8.2/10 Cleanliness
  • 191 reviews 6.6/10 Breakfast
  • 45 reviews 3.4/10 Wellness Area
  • 34 reviews 0.9/10 Pool

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