Novotel Toronto North York 3.5 stars

Customer review rating (ALL Rating) 3.8/5 1,111 reviews

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3 Park Home Avenue, North York, M2N 6L3 TORONTO, Canada

Description

Hotel extras

  • Web corner and free WIFI in the entire hotel.

  • Nespresso coffee in all rooms

  • Direct indoor access to Toronto's subway-North York Centre stop

  • Executive rooms only designated as pet friendly rooms. Must be notified in advanced/Fees Apply

  • 15 km to downtown Toronto, and 20 km to YYZ Pearson International Airport

Our accommodation(s)

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Hotel location

Novotel Toronto North York

3 Park Home Avenue, North York
M2N 6L3 TORONTO
Canada

GPS:43.769185, -79.413065

Telephone
Fax +1 416-733-3403

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TRIO RESTAURANT

Trio at Novotel a sophisticated environment with music, sleek modern furnishings & urban decor. Trio is about more than just taste, it's about experience. Relax and enjoy great food, with international wines artfully combined to delight the palate

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  1,111 reviews

TripAdvisor Rating  3.5/5  1,240 reviews

Very accommodating

Customer review rating 5.0/5

Dm Friends - Confirmed reviews ALL

Stayed at the hotel for the Toronto Marathon. Due to the logistics of travelling back after the race, we were unable to arrive prior to our checkout time. The staff did not hesitate in allowing us a bit of time for a minimal fee. It was greatly appreciated. The room was clean and the staff was very helpful with any of our questions.

Dear Dianne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Donique Daley Novotel Toronto North York

Nice room but some concerns.

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Some confusion around reservation. Booking agent told me one thing front desk said something different. Cooling system in room was not working properly.

Dear Hilda J., Thank you for taking the time to tell us about your experience at the Novotel Toronto North York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jermaine Front Office Manager

Well located

Customer review rating 3.5/5

Shelly M. Solo - Confirmed reviews ALL

Amenities were fine. Staff were great. Parking was confusing. I had trouble finding my car when checking out.

Dear Shelly, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Donique Daley Novotel Toronto North York

Great location, clean, and kind staff

Customer review rating 4.5/5

Mike G. Couples - Confirmed reviews ALL

My wife and I stayed here the night before the Toronto Marathon. The employees were very kind and welcoming. They made some adjustments to specifically cater to all the runners that were staying there which was very nice. The room was cozy and clean, with plenty of space.

Dear Mike, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Donique Daley Novotel Toronto North York

Customer review rating 3.0/5

Bernie Friends - Confirmed reviews ALL

Could not control the temp in the room. Moved it to be colder but the system allowed it - but the temp never did drop after 24hrs. Stayed for the marathon but no restaurant was open in time. Very disappointing that the hotel would not adjust for such a large event.

Dear Bernadeen M., Thank you for taking the time to tell us about your experience at the Novotel Toronto North York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jermaine Front Office Manager

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Other web-users rate our hotel

  • 883 reviews 8.8/10 Location
  • 1,245 reviews 5.5/10 Room
  • 933 reviews 7.7/10 Service
  • 31 reviews 4.3/10 WiFi
  • 543 reviews 5.6/10 Cleanliness
  • 190 reviews 6.4/10 Breakfast
  • 164 reviews 7.8/10 Food
  • 131 reviews 1.9/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.