Peppers Salt Resort & Spa Kingscliff 4 星

客户意见评级 (ALL 评级) 4.1/5 2,947 评论

Peppers Salt Resort & Spa Kingscliff - Image 1
Peppers Salt Resort & Spa Kingscliff - Image 2
Peppers Salt Resort & Spa Kingscliff - Image 3
Peppers Salt Resort & Spa Kingscliff - Image 4
Bells Boulevard, 2487 南金斯克里弗, 澳大利亚

描述

酒店其他优惠

  • 步行 300 米可到达海滩

  • 酒店客房包含单卧室、双卧室和三卧室公寓

  • 2 个室外游泳池、网球场、自行车租赁

  • 大型会议空间

  • 步行可到达多家餐馆、咖啡馆和盐田公园

我们的客房

酒店位置

Peppers Salt Resort & Spa Kingscliff

Bells Boulevard
2487 南金斯克里弗
澳大利亚

GPS:-28.276106, 153.576589

电话
传真 +61 2 6674 7788

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Cove Bar & Poolside Dining

Dine poolside with light meals and refreshments at Cove Bar & Poolside Dining. Choose from our Day Menu of fresh plates and snacks, or Dinner Menu with hearty meals, both available 7 days a week.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  2,947 评论

TripAdvisor 评级  4.0/5  4,617 评论

Delightful Experience for a Kid Fiendly establishment

Tripadvisor 评级 5.0/5

madamsplash 经 TripAdvisor 认证的评论

For the cost of a regular hotel room I was gratefully upgraded to a fab apartment .. own laundry spa and a seriously amazing breakfast .. world class service and thankyou for acknowledging my Accor status enjoyed wine ♡ noticed another 10 VIPs .. lovely

Not great

Tripadvisor 评级 1.0/5

Chris G 经 TripAdvisor 认证的评论

Room not clean on arrival. Poor and unclear information on dining information and parking from reception on checking in. Room service options are so limited and again availability was not clear. Breakfast staff borderline rude. Really average and would certainly not recommend. Staff and facilities need a complete overhaul. Overall a very average experience.

Disgusting customer service

Tripadvisor 评级 1.0/5

jodie0324 Couples - 经 TripAdvisor 认证的评论

We made a booking for a room with a spa and plunge pool for our wedding anniversary for 2 nights . When we arrived they had tried to put us in a normal room without the plunge pool. As they said that’s what we had on our booking. I had to show them the confirmation email with the price we had paid and confirming the pool type . The staff member was so rude and stated there is nothing I can do we are booked out and you did this on line . He offered no resolution and no care factor that we were at a loss on the room type . I’m still trying to chase them for a refund

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Average

Tripadvisor 评级 3.0/5

NorthStar57433713584 经 TripAdvisor 认证的评论

Our front entry door was jamming and rusted out, the bathrooms where outdated and in need of renovation. We had 2 rooms but they where shared by a main foyer which was weird but other than that it was OK, I don't think it was worth the 850 a night though.

Thank you for for leaving this feedback for our management team. We hope you otherwise enjoyed your time away. We hope for the opportunity to welcome you back for a better than just average stay sometime.

Looks great on paper and that's all.

Tripadvisor 评级 1.0/5

SueM4758 经 TripAdvisor 认证的评论

Staff not friendly or welcoming. Definitely not helpful. Not notified till after checking in that 2 days of our stay there would be no water. Not even for the toilet. So you could not even stay somewhere else . Many guests angry about it. Not even offered water to drink.Ordered food that was bought to our table. Still waiting for the staff to bring my knife. Food at buffet breakfast certainly would not pass the temperature test. Couldn't get a pool towel without waiting for a long period. Asked for toilet paper. Still waiting ended up using tissues and to top it off on our last day NO HOT Water to shower. WORST ACCOR HOTEL EVER

Dear Sue, We appreciate you taking the time to let us know about your recent experience. We regret and apologize we have let you down and only hope this experience hasn't diminished your otherwise positive opinions of our wonderful Accor Group. We hope for the opportunity to make for a better stay in future. Thanks again for staying with us and leaving your valued feedback.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 671 评论 9.2/10 位置
  • 1,476 评论 5.9/10 房间
  • 1,173 评论 6/10 服务
  • 25 评论 2.1/10 上网
  • 595 评论 8.5/10 游泳池
  • 566 评论 5.5/10 舒适度
  • 527 评论 4.7/10 食物
  • 476 评论 4.6/10 清洁度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。