Mantra Club Croc Airlie Beach 3 stars

Customer review rating (ALL Rating) 4.0/5 1,014 reviews

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Mantra Club Croc Airlie Beach - Image 1
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Mantra Club Croc Airlie Beach - Image 4
240 Shute Harbour Road, Cannonvale, 4802 AIRLIE BEACH, Australia

Description

Hotel extras

  • 24 hour reception

  • Located close to ocean and boardwalk to Airlie Beach

  • Plenty of free parking

  • Lagoon pool and gymnasium

  • Boutique event packages

Our accommodation(s)

Hotel location

Mantra Club Croc Airlie Beach

240 Shute Harbour Road, Cannonvale
4802 AIRLIE BEACH
Australia

GPS:-20.27504, 148.703524

Telephone
Fax +61 7 4946 6594

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Club Croc Bistro

Savor culinary delights at Mantra Club Croc's exquisite restaurant- CC's Bistro. Indulge in a delectable array of dishes crafted with fresh local ingredients, served in a warm and inviting atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,014 reviews

TripAdvisor Rating  4.0/5  1,292 reviews

Great stay.

TripAdvisor rating 5.0/5

pazycaceres TripAdvisor review

Helpful and friendly staff, lovely food. The room was very clean, spacious and the bed was comfortable. The gym is not big but it's functional and well maintained. The hotel is also walking distance from the shops and well located. Airlie Beach is a stunning place to visit. Love it!

Customer review rating 4.5/5

Karla Couples - Confirmed reviews ALL

Great over the phone booking experience with Alex for a same day arrival. He was direct, clear and efficient. Alberto was friendly and Jessica was lovely. The room was nicely appointed and we loved the location of it. The hotel itself was in a great location. Breakfast buffet options were nice. The ladies on breakfast clearly loved their job, greeting everyone in a friendly manner (although frequently shouting across the restaurant to each other was unusual). Overall, an amazing experience that I would recommend to anyone visiting Airlie.

Dear Karla, Thank you for sharing your positive experience with us. We are delighted to hear that Alex, Alberto, and Jessica provided you with excellent service during your stay. It's wonderful to know that you enjoyed the room, the hotel's location, and the breakfast buffet options. We appreciate your kind words about our staff's friendliness and will address the communication volume during breakfast to ensure a more pleasant dining experience. We look forward to welcoming you back and thank you for recommending us. Kind Regards, Management

Disappointed overall

Customer review rating 1.0/5

Daniel Families - Confirmed reviews ALL

Bathroom cleanliness poor (cockroach sighted in there), stayed 5 nights and the room was not serviced once during that whole time, Plenty of coffee sachets but many were old and off, breakfast fair, food not replenished quickly, poor quality coffee or instant coffee, restaurant also poor service, specials sold out in 1 hour on 1 night.

Dear DANIEL P., Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the issues you encountered, and we appreciate your candid observations as they help us improve our services. Regarding the coffee at breakfast, we want to clarify that they contain the same high-quality coffee beans used in our barista-prepared coffee. We strive to maintain freshness, and we regret if there was any perception of staleness during your stay. Your comments will be reviewed with our team to ensure consistent quality moving forward. Regarding the breakfast experience and restaurant service, we understand your disappointment with the availability of specials and the replenishment of food items. We will address these issues with our restaurant team to improve service efficiency and ensure a better dining experience for our guests. Once again, please accept our apologies for falling short of your expectations. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Warm regards, Management

Good stay

Customer review rating 4.5/5

Peter Solo - Confirmed reviews ALL

Everything was good.

Dear Peter B., We very much appreciate your comments regarding your stay at the Mantra Club Croc Airlie Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Great room, friendly staff

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

It was just for one night, but i felt i could have stayed longer, my room and facilties were great and clean. The bar and bistro was well presented with a great range of meals.

Dear guest, thank you for your positive feedback. We are delighted to hear that you enjoyed your room, facilities, and the service provided by our staff. We hope to welcome you back for a longer stay in the future. Kind Regards Management

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Other web-users rate our hotel

  • 384 reviews 8/10 Location
  • 1,105 reviews 5.6/10 Room
  • 997 reviews 8.2/10 Service
  • 25 reviews 2.5/10 WiFi
  • 507 reviews 4.3/10 Comfort
  • 422 reviews 5/10 Cleanliness
  • 394 reviews 8.9/10 Pool
  • 272 reviews 7.5/10 Breakfast

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All our hotels in Airlie Beach

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.