Novotel Kochi Infopark 5 stars

Customer review rating (ALL Rating) 4.0/5 937 reviews

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Description

Hotel extras

  • A premier 5-star business hotel in Kochi

  • Dine at The Square, a perfect mélange of local and international cuisine

  • 128 modern guest rooms with connecting rooms available

  • Versatile meeting spaces can accommodate upto 200 guests

  • In the vicinity of corporates like TCS, Cognizant, Wipro, IBS Software Services, KPMG, E&Y

Our accommodation(s)

Hotel location

Novotel Kochi Infopark

Kakkanad
682030 KOCHI
India

GPS:10.01525, 76.362833

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE SQUARE

A global concept with a delectable choice of Cuisines. Indulge in our signature dishes of hand-made noodles, pastas, grills & kebabs, freshly baked pizzas, cold stone ice creams and Asian, European and Indian specialities

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  937 reviews

TripAdvisor Rating  5.0/5  1,304 reviews

Mixed Experience at Novotel Infopark Cochin

TripAdvisor rating 5.0/5

Harijothei N TripAdvisor review

My recent stay at Novotel Infopark Cochin was a blend of comfort and minor disappointments. The hotel offers a very comfortable and cozy environment, which was perfect for relaxation after a busy day. The room itself was well-appointed and provided a pleasant retreat. The amenities were modern and contributed to a relaxing stay, meeting the expectations of a 5-star property. However, one area that could be improved is the breakfast menu. While the quality was satisfactory, as a guest accustomed to the offerings of other 5-star hotels, I felt there could have been more variety and innovation in the breakfast choices. As an ALL member and hotelier, I was a little disappointed with the hotel's policy regarding late checkout requests. Despite the hotel running at low occupancy, I encountered resistance when requesting a late checkout, and eventually had to pay half-day charges for just a few extra hours. I believe that such requests should be given more consideration, especially for Silver members and above, to enhance guest satisfaction and loyalty. Despite these minor setbacks, the overall experience at Novotel Infopark Cochin was quite positive. I would like to give special recognition to Pragathi and Reena at the reception, who provided excellent service and made my stay more enjoyable. In conclusion, Novotel Infopark Cochin offers a comfortable and pleasant stay with some areas for improvement in service policies. With a more flexible approach to late checkout requests and perhaps a more varied breakfast menu, the hotel could elevate its guest experience even further.

Excellent place to stay in kochi

TripAdvisor rating 5.0/5

stuti p TripAdvisor review

Happy with the sanitation of this place. They keep it clean at all times. Happy with the services provided. Harijith and the other staff was polite. Food is also great. Nice place to stay in Kochi. View is also good. Rooms are good and have all the amenities required.

Good Stay

Customer review rating 4.0/5

R. J. Families - Confirmed reviews ALL

While the location wasn't ideal, it was still a comfortable stay. One suggestion I have is for the hotel to provide a shuttle service to nearby attractions like Lulu Mall and other shopping centers.

well located

Customer review rating 5.0/5

Praveen N. P. Families - Confirmed reviews ALL

your front office was extremely helpful & friendly

Dear Mr. N., Greetings of the day! Thank you for your kind words about our front office team, especially Pragathi. We're delighted to hear they were helpful and friendly during your stay. Your feedback means a lot to us, and we look forward to welcoming you back. Sincerely, Sunaina Manerker General Manager Novotel Kochi Infopark

Novotel kochi Review

TripAdvisor rating 1.0/5

Nikhil G TripAdvisor review

Horrible hotel with extremely poor room service and in food dining Restaurant service poor and xab service also poor The staff is not bothered and has to be reminded several times to get work done The gym facility music was not working Think before you book

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Other web-users rate our hotel

  • 199 reviews 8.3/10 Location
  • 728 reviews 6.5/10 Room
  • 1,104 reviews 7.9/10 Service
  • 15 reviews 8.7/10 WiFi
  • 307 reviews 5.1/10 Cleanliness
  • 212 reviews 5.4/10 Comfort
  • 196 reviews 9.3/10 Vibe
  • 166 reviews 7.1/10 Breakfast

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Customer review rating (ALL Rating) 4.3/5 (629 reviews)

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