Mercure Nizhny Novgorod Center 4 stars

Customer review rating (ALL Rating) 4.6/5 1,607 reviews

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Description

Hotel extras

  • A unique location in the historical center of the city, within walking distance of the Kremlin

  • A beautiful new building equipped with the latest technology

  • Underground and above-ground parking for hotel guests

  • The spacious "Gorky" hall with panoramic windows, for business and private events

  • Restaurant and 24-hour bar with a unique selection of wines

Our accommodation(s)

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Hotel location

Mercure Nizhny Novgorod Center

Oktyabrskaya Ulitsa, 11A
603000 NIZHNY NOVGOROD
Russia

GPS:56.322013, 44.003011

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant

Our restaurant serves the best Russian and European dishes cooked from fresh and natural products. Wines from our exclusive collection complement your meal perfectly.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,607 reviews

TripAdvisor Rating  4.5/5  222 reviews

very good location

Customer review rating 4.5/5

Olga Couples - Confirmed reviews ALL

City center, good breakfast, nice room and view. Dogs friendly and it was the main point of choice.

Dear Olga, Let us thank you for choosing Mercure Nizhny Novgorod Center and for taking time to share your impression of your recent stay with us! Thank you so much for your kind words about our hotel! We genuinely appreciate your feedback and are thrilled to hear that you had such a wonderful experience with us. It is our utmost priority to ensure that all our guests have a comfortable and enjoyable stay, so your positive feedback serves as a great source of motivation for our entire team. We truly appreciate your feedback, and we look forward to welcoming you back to our hotel in the future. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We are always here to help and make your next stay even more enjoyable! Thank you once again for choosing our hotel, and we cannot wait to have the opportunity to meet you again! Best regards, Front Office Manager Ekaterina Skuratova

Another pleasant stay

Customer review rating 4.5/5

Serge Solo - Confirmed reviews ALL

I always stay in Mercure on my trips to Nizhny Novgorod and this time was almost perfect as usual. The room was perfectly clean, the room service was fast though some meals I ordered weren't available actually and the restaurant staff called me to find a replacement. Also the room rates are growing, probably because the tourist season has started.

Dear Serge, Let us thank you for choosing Mercure Nizhny Novgorod Center and for taking time to share your impression of your recent stay with us! Thank you so much for your kind words about our hotel. We genuinely appreciate your feedback and are thrilled to hear that you had such a wonderful experience with us. It is our utmost priority to ensure that all our guests have a comfortable and enjoyable stay, so your positive feedback serves as a great source of motivation for our entire team. We truly appreciate your feedback, and we look forward to welcoming you back to our hotel in the future. If there is anything else, we can assist you with or if you have any further questions, please do not hesitate to reach out to us. We are always here to help and make your next stay even more enjoyable! Thank you once again for choosing our hotel, and we cannot wait to have the opportunity to meet you again! Best regards, Front Office Manager Ekaterina Skuratova

Preferred place to stay in Nizhniy Novgorod

Customer review rating 3.5/5

Andrey Business - Confirmed reviews ALL

Reduced rating because had to go through registration at the hotel despite I was registered online in advance. If online registration is waste of time why offering it?

Dear Andrey, Let us thank you for choosing Mercure Nizhny Novgorod Center and for taking time to share your impression of your recent stay with us! Special thanks for all the positive moments mentioned in your review. Unfortunately, Online Check In is not enough for registration in a hotel due Russian law and our team every time ask about documents. If you make reservation through the app or one of our websites, you receive an e-mail invitation to complete your online check-in. In this case, our team have an opportunity for carefully preparing for your arrival, because we receive information and confirmation from you about arrival. We try to do our best to provide perfect service for our guests. I would like to assure you that guests’ comments are very important for us, and we will make everything possible to prevent such situations in future. It will be a great pleasure to welcome you back at Mercure Nizhny Novgorod Center again! Best regards, Front Office Manager Ekaterina Skuratova

Superb location, fantastic breakfasts, friendly and professional staff

Customer review rating 5.0/5

Roman Couples - Confirmed reviews ALL

This was awesome, thanks a lot :)

Dear Roman, Let us thank you for choosing Mercure Nizhny Novgorod Center and for taking time to share your impression of your recent stay with us! Thank you so much for your kind words and excellent review of our hotel! We genuinely appreciate your feedback and are thrilled to hear that you had such a wonderful experience with us. It is our utmost priority to ensure that all our guests have a comfortable and enjoyable stay, so your positive feedback serves as a great source of motivation for our entire team. We truly appreciate your feedback, and we look forward to welcoming you back to our hotel in the future. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We are always here to help and make your next stay even more enjoyable! Thank you once again for choosing our hotel, and we can't wait to have the opportunity to meet you again! Best regards, Front Office Manager Ekaterina Skuratova

Good service

Customer review rating 5.0/5

Andrei Business - Confirmed reviews ALL

Great thanks from your permanent client!

Dear Andrei, Thank you for choosing Mercure Nizhny Novgorod Center and for taking time to share your impression of your recent stay with us! We are glad to find out that you appreciated your stay with us. We are looking forward to welcome you back at Mercure Nizhny Novgorod Center as soon as possible! Best regards, Ekaterina Skuratova Front Office Manager

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Other web-users rate our hotel

  • 836 reviews 9.2/10 Location
  • 1,036 reviews 8.3/10 Room
  • 816 reviews 8.7/10 Service
  • 7 reviews 9.7/10 WiFi
  • 712 reviews 9/10 Breakfast
  • 359 reviews 8.9/10 Cleanliness
  • 190 reviews 9.5/10 Vibe
  • 13 reviews 2.9/10 Wellness Area

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