ibis Nizhny Novgorod Hotel 3 stars

Customer review rating 4.3/5 2,823 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Nizhny Novgorod
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+ 19 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Located in the historic and business center of the city

  • 5 minutes on foot to Gorkovskaya metro station

  • Free WiFi

  • 6 conference halls

  • Buffet breakfast from 04:30 a.m.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Nizhny Novgorod

Maxima Gorkogo Street 115
Volga District
603000
nizhny novgorod
russian federation

Tel: +78312331100

Fax: (+7)831/2331102

Check-in from 14h00

Check out up to 12h00

  • BUS :  2,17,20 ASHKHABADSKAYA

  • Metro :  Gorkovskaya

  • By plane

    NIZHNY NOVGOROD At 30km / 18.64 miles

  • By train

    MOSKOVSKIY VOKZAL At 5km / 3.11 miles

GPS :56.315037, 44.001403

Our accommodation(s)

Room for 1 to 2 persons

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Satellite/cable colour TV
  • Business Desk

Standard 2 single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Satellite/cable colour TV
  • Business Desk

Standard room with 3 separate beds

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Free in Room Mineral Water
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

European, Russian and Chinese cuisine. Also there is a child's menu.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ibis kitchen

Non contractual photo

24/7 Bar in the lounge zone with drinks, desserts & snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 78

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 45 people

Find out more

Our guest reviews for
ibis Nizhny Novgorod

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,823 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,139 reviews

Awful

TripAdvisor rating 4.0/5

svetlanabosovamail 09/09/2020 TripAdvisor review

Air conditioner doesn't work, breakfast is very poor, floor at the room is dirty and noone is going to clean it! Receptionist was giggling when I told that its too hot in the room. She said "it's very funny because its autumn now and people ask warmers so you don't have this problem" I'm really disappointed! I had to open the window and sleep with my children surrounded by many insects!!!! Breakfast was very poor! On the first day there was even no meet. When we came at 7 a.m. there were no juices, no bread, no fruits! We had to ask to bring it. Bad, bad, bad! Ibis was my favorite hotel net in Europe. I enjoyed my staying every time. I recommended this net to all my friends and followers. I will never do it again! Never. Every person/hotel/company can make a mistake. I give everyone a second chance. But the staff of this hotel didn't even try to help me!!! It's unbelievable! I paid approximately 40€ per night and I was waiting a moment I leave the hotel every minute! Shame on you(

Уважаемая Светлана, Спасибо за то, что Вы нашли время поделиться своим мнением о проживании в отеле ibis Nizhniy Novgorod. Мне очень жаль, что предложенный сервис не соответствовал Вашим ожиданиям. В Ibis мы боремся за то, чтобы предложить обслуживание самого высокого уровня для каждого из наших гостей. Поэтому Ваш отзыв очень важен для нас. Ваше замечание касаемо завтраков учтено, тем не менее в нашем отеле они каждый день разнообразные и соответсвуют международным стандартам отелей сети ibis 3*. С персоналом будут обязательно проведены тренинги по повышению качества сервиса в отеле. Ваши комментарии касаемо уборки приняты во внимание и переданы руководителю хозяйственной службы. Будьте уверены, наша техническая служба устранит неполадку с кондиционером. Мы приносим Вам свои искренние извинения за доставленные неудобства. Надеемся увидеть Вас вновь и произвести лучшее впечатление! С уважением, Генеральный менеджер Мария Мурванидзе
Customer review rating 4.3/5

Daria Families - 31/08/2020 Confirmed reviews ALL

Impressed by the service provided, the professionalism of your staff. Disappointed by the absence of free toothbrush and shampoo.

Уважаемая Дарья, Благодарим Вас за отзыв. Нам очень приятно, что Вам понравилась работа нашего персонала. Позвольте заметить, что во всех номерах есть универсальное средство 3 в 1: шампунь, гель для душа и жидкое мыло. Согласно международным стандартам отелей ibis 3* все номера снабжены минимальным пакетом услуг и оборудования, именно поэтому их стоимоть доступна для большинства путешествующих. Тем не менее, все дополнительные принадлежности Вы можете приобрести за невысокую дополнительную плату у администраторов на ресепшен,а тапочки взять бесплатно по запросу. Очень надеемся увидеть вас вновь и произвести лучшее впечатление! С уважением, Генеральный менеджер Мария Мурванидзе

In principle hotel offers services related to fair price.

Customer review rating 4.3/5

Slawomir P. Business - 08/12/2019 Confirmed reviews ALL

Hotel located in city centre with is in plus due to close location with restaurants and famouse places. Breakfast really fine. Staff always smiling and freandly. Some rooms ( due to frequent visits in that hotel already found two) shall be consider for renovation, wood floor really destroyed and problems with leaking water ( from shower) to all bathroom.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, General Manager Maria Murvanidze

Ibis Nizhny Novgorod

Customer review rating 4.3/5

Alexander S. Business - 20/11/2019 Confirmed reviews ALL

It was my second stay in this hotel. The variety and amount of food on the breakfast became better from the first stay. Thanks for hotel's managers for it. However, it slightly strange that the amount of food differs on the day of week - on Thursday it was bigger than on Friday. Possible, it depends on a number of guests? And I really miss the old Ibis's style gel bottles and this gel (it had strong distinctive scent). https://media-cdn.tripadvisor.com/media/photo-s/06/84/6a/b1/ibis-london-heathrow.jpg The rest of things was as expected - Ibis is the standard.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, General manager Maria Murvanidze

Good value for money

TripAdvisor rating 4.0/5

agrichuk Business - 03/11/2019 TripAdvisor review

Centrally located, good service, good breakfast, decent rooms. If you want to choose a good location with an affordable price, nice breakfasts and all-day-round service, you could easily choose this hotel and you’ll not be hugely disappointed.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely, General Manager Maria murvanidze

It's good to throw bones

Customer review rating 4.3/5

Farid I. Business - 31/10/2019 Confirmed reviews ALL

In general - I am satisfied. The bed is clean and fresh each day. The room is clean too. But wifi is a bit problematic. Breakfast is "meh". Could be better. Staff is not very friendly. Selling pillows and basic things like shoehorn leaves a very bad impression of the hotel.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Nizhny Novgorod. We are sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future! Sincerely, General Manager Maria Murvanidze

Very Good Experience, Courteous staff.

Customer review rating 4.3/5

Sanjeev P. Couples - 22/10/2019 Confirmed reviews ALL

The staff was very good. Hotel rooms were good. Received very good service.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely, General Manager Maria Murvanidze

Almost as expected

Customer review rating 4.3/5

Alexander S. Business - 27/09/2019 Confirmed reviews ALL

Ibis is the same in different cities. Rooms are the same. And because I stayed in Ibis hotels in different cities, I expected some level of standard for breakfast. But I was slightly disappointed. From my point of view, Ibis Omsk provided higher level for breakfast (To be honest I visited it in 2015 and possible that now it is different). But I definitely would recommend Ibis Nizhniy Novgorod as a place for staying. Personally, I'd like to try Mercure Nizhniy Novgorod. Just for comparison with Mercure hotels in other cities.

Уважаемый Александр, Благодарим Вас за отзыв. Все Ваши комментарии учтены и переданы шеф-повару, а так же директору ресторана. Будем очень рады приветсвовать Вас вновь в отеле ibis Nizhniy Novgorod! С уважением, Генеральный менеджер Мария Мурванидзе

Business trip

Customer review rating 4.3/5

Pierre Business - 20/08/2019 Confirmed reviews ALL

Nothing special, 2 nights for business in NN , good rooms (may be missing a boiler in the room) but bed and overall infrastructure are good

Dear Pierre, We very much appreciate your comments regarding your stay at the ibis Nizhny Novgorod. We hope your next visit will be as pleasant as the previous one! Sincerely, General manager Maria murvanidze

confirmed quality

Customer review rating 4.3/5

Stanislav Families - 11/06/2019 Confirmed reviews ALL

1. Room is clean and comfirtable 2. Breakfast is good 3. Location is good

Уважаемый Станислав, Благодарим Вас за приятный отзыв. С радостью ждём Вас снова и снова! С уважением, Генеральный менеджер Мария Мурванидзе

Efficient, friendly and smooth

Customer review rating 4.3/5

Anonymous Business - 10/06/2019 Confirmed reviews ALL

Staff was friendly, breakfast was good, hotel room good enough quality, bed slept good. Staff spook English or else made sure someone would translate.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager Maria Murvanidze

Professional

Customer review rating 4.3/5

Anonymous Solo - 29/05/2019 Confirmed reviews ALL

Kindness, clean and great location

Dear Luca G., We very much appreciate your comments regarding your stay at ibis Nizhny Novgorod. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, General Manager Maria Murvanidze

Good for business purposes

Customer review rating 4.3/5

Anonymous Solo - 28/05/2019 Confirmed reviews ALL

Good hotel especially for business trips. Comfortably located near the metro station. Clean room. Careful staff. Good breakfast. Pleasant atmosphere. A bit noisy (located on a crowded street), but with good isolation system.

Dear Nastasiia, We very much appreciate your comments regarding your stay at the ibis Nizhny Novgorod. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Maria Murvanidze

Разочарован очень

Customer review rating 4.3/5

Д. Families - 12/05/2019 Confirmed reviews ALL

Dear Ibis employees, i stayed 3.05. and 5.05.19. in your hotel Inis Nizhni Novgorod and was absolutely NOT satisfied with service and how your team is solving issues there. I asked 4.05.19. a receptionist Maria for 3 lunch boxes for 5.05. 4:00 a.m. in the morning because we wanted to quickly return to Moscow to bypass traffic jams. She promised it and we payed for it but next morning night manager informed us in a very unprofessional way that there is no boxes at all and we went empty, were obliged to stop for breakfast on high way, lost time and stocked after it in traffic jam close to Moscow. I called your manager Valeria, who tried to return money to my Maestro credit card issued by Deutsche Bank which i used by my stay payment. She could not do it bit also was not able to offer some quick solution and i myself proposed her to quickly solve issue with my other card, which was used by booking and also stored in my loyalty program profile as main card or return in form of bonuses. She refused referring to some rules and said that only next day some financial controller will allow it. Next day i received from controller a very complicated list of things I NEED TO DO TO SOLVE YOUR PROBLEM: 1) fill some form 2) scan 3 pages of my pass 3) scan my credit card both sides and send it to Ibis. I did it today and still waiting for reaction Me as loyalty program member, who always preferred Accor since many years in all countries of my trips was shocked by this level of formality/bureaucracy. I want to inform you about it and hope to receive some feed back from you Your still loyal customer Dmitry (+79…)

Уважаемый Д., Благодарим Вас за отзыв. Все Ваши замечания приняты во внимание. На данный момент, возврат денежных средств на Вашу карту произведён. Мы ещё раз приносим Вам свои самые искренние извинения за доставленные неудобства. Надеемся увидеть Вас вновь и произвести лучшее впечатление! С наилучшими пожеланиям, Генеральный менеджер Мария Мурванидзе

bad quality

Customer review rating 4.3/5

Ramil Families - 03/05/2019 Confirmed reviews ALL

- potatoes in the morning 30 april was bad and smell - hot water from coffe machine is very bad quality (even color is looks like a yellow...) - water in bathroom is smell, full of some checmicals. we had a skin rash all our family , after take a shower or wash a face. - facility: flooring is bad condition. - cleaning - shower cabin has a dirty stains in corners. - good room with daylight, two window is very good.

Dear Ramil, Thank you for taking the time to tell us about your experience at ibis Nizhny Novgorod. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future! Sincerely, General Manager Maria Murvanidze

Not so bad

Customer review rating 4.3/5

Harvey Couples - 24/03/2019 Confirmed reviews ALL

Good location. modest rooms

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager Maria Murvanidze

Good stay in terms of Price/Quality ratio

Customer review rating 4.3/5

Nadia Business - 30/01/2019 Confirmed reviews ALL

The room was clean and bright, but not very spacious. I also have missed a bathrobe, but it's not typical for Ibis to have them, so it's fine. The staff was super friendly and helpful - a rare find in a 3-star hotel.

Dear Nadia, We very much appreciate your comments regarding your stay at the ibis Nizhny Novgorod. We'll be very glad to see you again! Sincerely, General manager Maria Murvanidze

Comfortable

Customer review rating 4.3/5

Laina Couples - 16/01/2019 Confirmed reviews ALL

Unfortunatly our bedding was not changed everyday. The house keeping people would just change the bedding on the days that they see marks on the bedding and I don’t think that is very proffesional.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, General manager Maria Murvanidze

Satisfied

Customer review rating 4.3/5

Sergey Friends - 25/09/2018 Confirmed reviews ALL

Clean, friendly, great location - can't get a better deal for the money.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely, General manager Maria Murvanidze
Customer review rating 4.3/5

Evgenyi Business - 10/09/2018 Confirmed reviews ALL

I stayed in Ibis for three nights. I was surprised when I find no slippers in the room. Lack of cups or glasses also was unpleasant surprise. During breakfast I had to wait dishes. What was good is comfortable bed and big room.

Dear Guest, Thank you for the review of our hotel! We hope to see you again very soon! Sincerely, General Manager Maria Murvanidze

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