ibis Nizhny Novgorod Hotel 3 stars

Customer review rating 4.3/5 3,083 reviews

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ibis Nizhny Novgorod
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+ 17 Services

Hotel extras

  • Located in the historic and business center of the city

  • 5 minutes on foot to Gorkovskaya metro station

  • Free WiFi

  • 6 conference halls

  • Buffet breakfast from 04:30 a.m.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Cash machine
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Fitness centre
Business services
  • 6 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Nizhny Novgorod

Maxima Gorkogo Street 115
Volga District
603000 nizhny novgorod
russian federation

Tel: +78312331100

Fax: (+7)831/2331102

Check-in from 15h00

Check out up to 12h00

  • BUS :  2,17,20 ASHKHABADSKAYA

  • Metro :  Gorkovskaya

  • By plane

    NIZHNY NOVGOROD At 30km / 18.64 miles

  • By train

    MOSKOVSKIY VOKZAL At 5km / 3.11 miles

GPS :56.315037, 44.001403

Our accommodation(s)

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

European, Russian and Chinese cuisine. Also there is a child's menu.

Ibis kitchen

24/7 Bar in the lounge zone with drinks, desserts & snacks.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 78

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 45 people

Find out more

Our guest reviews for
ibis Nizhny Novgorod

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,083 reviews

TripAdvisor Rating 4.0/5

1,161 reviews

Good stay

Customer review rating 4.0/5

Anna Families - 13/08/2021 Confirmed reviews ALL

Good 3* hotel, location close to the center. Family room is big enough. Good breakfast.

Уважаемая Анна, Благодарим Вас за отзыв. Будем рады Вашему возвращению в отель Ибис Нижний Новгород снова и снова! С уважением, Генеральный менеджер Сергей Ковалёв

Good stay

Customer review rating 4.5/5

Ramil Families - 04/07/2021 Confirmed reviews ALL

All good. Rooms are clean, personnel is very nice. Room is a bit small, but fine. Center of the city. R

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager Sergey Kovalev

good stay

Customer review rating 4.0/5

Yury S. Solo - 27/06/2021 Confirmed reviews ALL

The fake fire alarm at 6.00am was annoying and handled very bad by the hotel Staff resulting one our disturbance for all hotel guests.! huge improvement required to handle such situations.

Dear Yuriy, Thank you for taking the time to tell us about your experience at the ibis Nizhny Novgorod. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Sergey Kovalev

As expected

Customer review rating 4.5/5

Ed Couples - 13/05/2021 Confirmed reviews ALL

Nice

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, General Manager Sergey Kovalev

Good stay

Customer review rating 4.5/5

Anonymous Couples - 23/02/2021 Confirmed reviews ALL

Easy booking, good location, comfortable, clean, mute.

Уважаемый гость, Благодарим Вас за отзыв и великолепную оценку пребывания в отеле ibis Nizhniy Novgorod! Будем рады приветсвовать Вас снова и снова! С уважением, Генеральный менеджер Мария Мурванидзе

So so...

Customer review rating 3.5/5

Anton Couples - 11/01/2021 Confirmed reviews ALL

When the Hotel is fully loaded, the breakfast kitchen cannot cope. There is a queue at the reception. The price for the holidays is completely inadequate to the level of the hotel.

Уважаемый Антон, Благодарим Вас за отзыв. Все Ваши комментарии приняты во внимание. Будем рады приветсвовать Вас снова и снова в отеле ibis Nizhniy Novgorod! С уважением, Генеральный менеджер Мария Мурванидзе

Awful

TripAdvisor rating 1.0/5

svetlanabosovamail 09/09/2020 TripAdvisor review

Air conditioner doesn't work, breakfast is very poor, floor at the room is dirty and noone is going to clean it! Receptionist was giggling when I told that its too hot in the room. She said "it's very funny because its autumn now and people ask warmers so you don't have this problem" I'm really disappointed! I had to open the window and sleep with my children surrounded by many insects!!!! Breakfast was very poor! On the first day there was even no meet. When we came at 7 a.m. there were no juices, no bread, no fruits! We had to ask to bring it. Bad, bad, bad! Ibis was my favorite hotel net in Europe. I enjoyed my staying every time. I recommended this net to all my friends and followers. I will never do it again! Never. Every person/hotel/company can make a mistake. I give everyone a second chance. But the staff of this hotel didn't even try to help me!!! It's unbelievable! I paid approximately 40€ per night and I was waiting a moment I leave the hotel every minute! Shame on you(

Уважаемая Светлана, Спасибо за то, что Вы нашли время поделиться своим мнением о проживании в отеле ibis Nizhniy Novgorod. Мне очень жаль, что предложенный сервис не соответствовал Вашим ожиданиям. В Ibis мы боремся за то, чтобы предложить обслуживание самого высокого уровня для каждого из наших гостей. Поэтому Ваш отзыв очень важен для нас. Ваше замечание касаемо завтраков учтено, тем не менее в нашем отеле они каждый день разнообразные и соответсвуют международным стандартам отелей сети ibis 3*. С персоналом будут обязательно проведены тренинги по повышению качества сервиса в отеле. Ваши комментарии касаемо уборки приняты во внимание и переданы руководителю хозяйственной службы. Будьте уверены, наша техническая служба устранит неполадку с кондиционером. Мы приносим Вам свои искренние извинения за доставленные неудобства. Надеемся увидеть Вас вновь и произвести лучшее впечатление! С уважением, Генеральный менеджер Мария Мурванидзе
Customer review rating 4.0/5

Daria Families - 31/08/2020 Confirmed reviews ALL

Impressed by the service provided, the professionalism of your staff. Disappointed by the absence of free toothbrush and shampoo.

Уважаемая Дарья, Благодарим Вас за отзыв. Нам очень приятно, что Вам понравилась работа нашего персонала. Позвольте заметить, что во всех номерах есть универсальное средство 3 в 1: шампунь, гель для душа и жидкое мыло. Согласно международным стандартам отелей ibis 3* все номера снабжены минимальным пакетом услуг и оборудования, именно поэтому их стоимоть доступна для большинства путешествующих. Тем не менее, все дополнительные принадлежности Вы можете приобрести за невысокую дополнительную плату у администраторов на ресепшен,а тапочки взять бесплатно по запросу. Очень надеемся увидеть вас вновь и произвести лучшее впечатление! С уважением, Генеральный менеджер Мария Мурванидзе

In principle hotel offers services related to fair price.

Customer review rating 4.0/5

Slawomir P. Business - 08/12/2019 Confirmed reviews ALL

Hotel located in city centre with is in plus due to close location with restaurants and famouse places. Breakfast really fine. Staff always smiling and freandly. Some rooms ( due to frequent visits in that hotel already found two) shall be consider for renovation, wood floor really destroyed and problems with leaking water ( from shower) to all bathroom.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, General Manager Maria Murvanidze

Ibis Nizhny Novgorod

Customer review rating 4.0/5

Alexander S. Business - 20/11/2019 Confirmed reviews ALL

It was my second stay in this hotel. The variety and amount of food on the breakfast became better from the first stay. Thanks for hotel's managers for it. However, it slightly strange that the amount of food differs on the day of week - on Thursday it was bigger than on Friday. Possible, it depends on a number of guests? And I really miss the old Ibis's style gel bottles and this gel (it had strong distinctive scent). https://media-cdn.tripadvisor.com/media/photo-s/06/84/6a/b1/ibis-london-heathrow.jpg The rest of things was as expected - Ibis is the standard.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, General manager Maria Murvanidze

Good value for money

TripAdvisor rating 4.0/5

agrichuk Business - 03/11/2019 TripAdvisor review

Centrally located, good service, good breakfast, decent rooms. If you want to choose a good location with an affordable price, nice breakfasts and all-day-round service, you could easily choose this hotel and you’ll not be hugely disappointed.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely, General Manager Maria murvanidze

It's good to throw bones

Customer review rating 3.0/5

Farid I. Business - 31/10/2019 Confirmed reviews ALL

In general - I am satisfied. The bed is clean and fresh each day. The room is clean too. But wifi is a bit problematic. Breakfast is "meh". Could be better. Staff is not very friendly. Selling pillows and basic things like shoehorn leaves a very bad impression of the hotel.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Nizhny Novgorod. We are sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future! Sincerely, General Manager Maria Murvanidze

Very Good Experience, Courteous staff.

Customer review rating 4.0/5

Sanjeev P. Couples - 22/10/2019 Confirmed reviews ALL

The staff was very good. Hotel rooms were good. Received very good service.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely, General Manager Maria Murvanidze

Almost as expected

Customer review rating 4.0/5

Alexander S. Business - 27/09/2019 Confirmed reviews ALL

Ibis is the same in different cities. Rooms are the same. And because I stayed in Ibis hotels in different cities, I expected some level of standard for breakfast. But I was slightly disappointed. From my point of view, Ibis Omsk provided higher level for breakfast (To be honest I visited it in 2015 and possible that now it is different). But I definitely would recommend Ibis Nizhniy Novgorod as a place for staying. Personally, I'd like to try Mercure Nizhniy Novgorod. Just for comparison with Mercure hotels in other cities.

Уважаемый Александр, Благодарим Вас за отзыв. Все Ваши комментарии учтены и переданы шеф-повару, а так же директору ресторана. Будем очень рады приветсвовать Вас вновь в отеле ibis Nizhniy Novgorod! С уважением, Генеральный менеджер Мария Мурванидзе

Business trip

Customer review rating 4.0/5

Pierre Business - 20/08/2019 Confirmed reviews ALL

Nothing special, 2 nights for business in NN , good rooms (may be missing a boiler in the room) but bed and overall infrastructure are good

Dear Pierre, We very much appreciate your comments regarding your stay at the ibis Nizhny Novgorod. We hope your next visit will be as pleasant as the previous one! Sincerely, General manager Maria murvanidze

the first time at Ibis when i didn't feel myself as just being in Accorhotels chain

TripAdvisor rating 2.0/5

ekaterinak362 Couples - 09/11/2017 TripAdvisor review

I've been a loyal member of Accorhotels chain for quite a long period. Unfortunately this was the first time at Ibis Nizhniy Novgorod when i didn't feel myself not even welcomed as a loyal member but even as just being in Accorhotels chain. The problems started even at prepayment stage and continued simultaneously during the whole stay -even at checkout. So i can't recommend Ibis Nizhniy Novgorod to anyone at least for now - hope my feedback will help the management to pay attention for Ibis Nizhniy Novgorod and improve the current status and allow this hotel to be a prominent part of the Accorhotel Chain.1)my room rate was 100% prepayment. So the payment was conducted at the same date when i make the reservation: 13.10.2017. For some reason i was charged again by Ibis Nizhniy Novgorod at 02.11.2017 - i sent request to the hotel asking to clarify what had happened at 03/11/2017 - i have received no answer here yet. When checked in at the hotel i asked at the reception about this issue: unfortunately i had no clear answer, just was informed by reception staff that i will get the answer at check out. Unfortunately during the check out manager Shukhrat wasn't able to explain me clearly what has happened: in quite rude and nervous manner he told me kind of "you know it happens sometimes". 2) The staff at the reception desk gave me wrong info about breakfast slots. 3) i ask if it's possible to park my car at the hotel parking and the answer was NO again in absolutely unfriendly manner. I ask to keep me posted if there will be any possibility - unfortunately i had no feedback here. 4)at breakfast i asked the restaurant staff if it's possible to order fried eggs because i'm used to enjoy this meal each time i stay in Ibis - the answer was NO: the staff marked that usually there is such an opportunity but not today because there are too many guest and there is only one cook at the kitchen (frankly speaking there were around 3 or 4 tables occupied ). 5) the table with vegetables and yogurts is located very inconvenient to to take anything from it. 6) welcome drink voucher was proposed only for one person (though we ordered double room) 7) if i got it correctly there is no local wifi in the hotel - only city wifi , so the connection was very unstable. 8) the sink wasn't clean enough 9) there was only one power socker near the bed 10)the bed wasn't made as it's always made at Ibis

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager Maria Murvanidze

At Ibis Nizhny Novgorod again

TripAdvisor rating 5.0/5

vanlegas Solo travel - 06/04/2017 TripAdvisor review

I stayed two nights at Ibis Nizhny Novgorod. I could say now that it was excellent experience. Very helpful and friendly staff. A girl at reception kindly explained me how to go to some attraction in the city. I also received welcome drink and a small gift. Room was clean. Bed is very comfortable, snow-white bed linen. There are about 20 channels on TV, also in English and other languages. There is wonderful city view from window. All this is for reasonable price.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager Konstantin Klyuev

Excellent choice for a short business stay

TripAdvisor rating 4.0/5

Jelena R Business - 31/03/2016 TripAdvisor review

Very good location, near the pedestrian area and all other kinds of transportation. Not far from the Kremlin. Well maintained hotel, clean and with helpful staff. The rooms are standard but comfortable.

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, General Manager Konstantin Klyuev

Central location but...

TripAdvisor rating 3.0/5

2006_NVM Solo travel - 10/03/2016 TripAdvisor review

Generally a good location but it was a bit strange that all the snow around the hotel was moved to the hotel entrance, making 2-3 meter snow hills. The snow melted and there was a lot of water at the very entrance. Meanwhile there was almost no snow or water in other locations around hotel. Looked like a strange approach to hotel area management; probably snow cleaners were not paid enough and they left their work unfinished. Very limited number of amenities in the room, other NIzhny Novgorod hotels are generally cheaper and better equipped (coffee-makers, fridges, baths), they also provide MUCH better view from the windows.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Nizhny Novgorod. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Sincerely, General Manager Konstantin Klyuev

Cold life without water.

TripAdvisor rating 2.0/5

843sergey Business - 25/08/2015 TripAdvisor review

It was bad stay. "15-minutes warranty" is not applicable in this hotel. 1. At 8th floor the water pressure is too low. I have seen in the comment in the guest book that in some rooms there was no water at all. It could be true! 2. In cold days the room could be cold. Central heating system works in winter time only. There are probably some individual heater in the hotel. But their number is definitely less that the number of rooms. SO, ask before arrival! 3. In the early morning time the breakfast is available but there is nothing to eat (French breakfast with stale bread). Therefore light is not lighting in the restoran area. Thus, it is better to eat at the train station? you will get much better food for the same money.

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