Fairmont Kea Lani - Maui 5 stars

Customer review rating (ALL Rating) 4.7/5 1,188 reviews

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Description

Hotel extras

  • Rejuvenate your mind, body and spirit at Fairmont Kea Lani's award-winning spa.

  • Immerse yourself in Hawaiian culture within Hale Kukuna.

  • Indulge in the finest cocktail craftsmanship served with an ocean view at Pilina.

  • Signature restaurant, Kō, serving island-inspired cuisine.

  • Soak up the sun from any of our three main swimming pools.

Our accommodation(s)

Hotel location

Fairmont Kea Lani - Maui

4100 Wailea Alanui Drive
96753 MAUI
United States

GPS:20.675896, -156.440422

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,188 reviews

TripAdvisor Rating  4.5/5  6,172 reviews

Certificate of excellence 2024

Great hotel, great staff

TripAdvisor rating 5.0/5

sgp0000 TripAdvisor review

Amazing villas. Very clean and large. Private pool and beach front access. Hotel in general is amazing. Breakfast buffet very good. Location is close to restaurants and shops. We had the best experience. From the room to the beach and the staff 10/10

Delightful experience

Customer review rating 4.0/5

Al M. Couples - Confirmed reviews ALL

Enjoyed the recent remodel. Improvements noted in most areas of the hotel…..lobby showed beautifully and room updates were substantial. As a frequent client, a couple differences noted that could be improved on. We’ve always in past visits applauded the Kea Lani’s emphasis on promoting the aloha spirit. We found this area lacking this time around. This was very evident at the Makana Cafe, where the functionality of the shop was so so at best, and staff cold in demeanor. It was far better before it was remodeled a few years back. That being said, the Kea Lani would still be our preference as compared to similar establishments in the Wailea area.

Aloha M. Ohana, Thank you for your loyalty as a Gold member of our All Accor program and for choosing to stay with us at Fairmont Kea Lani for the 12th time. We appreciate your valuable feedback and are pleased to hear that you enjoyed the recent remodel, especially the updates in the lobby and rooms. Your comments regarding the Makana Cafe and the aloha spirit are important to us, and we apologize for any lapses you experienced in this regard. Rest assured, your feedback will be shared with our team for improvement. We appreciate your continued preference for Fairmont Kea Lani compared to other establishments in Wailea. Regarding the oversight on the welcome drink, we will follow up with the front desk agent who checked you in to understand what happened and ensure it doesn't occur again. It's wonderful to hear that Bellman Spencer provided you with a warm welcome. We value your feedback as it helps us enhance our guest experience. We look forward to welcoming you back for your 13th visit and ensuring it exceeds your expectations. Mahalo nui loa, Cameron Smith Guest Experience Manager

Wonderful!

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Everything was perfect!

Aloha P. Ohana, Thank you for sharing your experience with us! We are delighted to hear that you and your family enjoyed a wonderful stay with us at Fairmont Kea Lani. Your perfect score and kind words mean a lot to us. If there are any specific highlights or moments from your stay that stood out and made it perfect for you, we would love to hear more about them. Looking forward to welcoming you all back for another fantastic experience soon! Mahalo nui loa, Cameron Smith Guest Experience Manager

Wailea's most authentic resort

TripAdvisor rating 5.0/5

psrobert TripAdvisor review

We had the special opportunity to spend a week in one of the Villas at the Fairmont Kea Lani and the experience was nothing short of spectacular. The two-story, three bedroom villa was elegantly designed with enough Hawaiian influence and flair to give it a real sense of place without being overdone. Furnishings and decor were of very high quality and the little touches like the coffee press, Nespresso pods and fresh banana bread were delightful. Housekeeping was excellent and the villa was always kept immaculate. Service at the concierge desk (led by Dee--a wonderful member of Les Clefs d'Or) was friendly and helpful and the door staff were exceptionally engaging and helpful, especially in arranging the house car to take us around the resorts and restaurants in Wailea. Not traveling with children, I was a bit worried that the resort may be too "family friendly" for my liking, but the tranquility pool (along with our private villa pool) gave us plenty of quiet space to relax. The newly renovated lobby and bar are amazingly elegant and give the resort a more upscale and refined feeling than the showier resort next door. The Fairmont Kea Lani offers a magical experience while being friendly and authentic.

Awesome stay!

Customer review rating 5.0/5

Timothy O. Families - Confirmed reviews ALL

Visited for a week in June, and had a blast at the resort and all over Maui!

Aloha O. Ohana, Thank you for choosing Fairmont Kea Lani for your family vacation in June and for sharing your wonderful feedback with us. We are thrilled to hear that you had an awesome stay and enjoyed your time both at the resort and exploring Maui. It's fantastic to know that you found your room to be clean and well-maintained throughout your stay. We're also glad that you appreciated our efforts with water refills and that you enjoyed the quality of our water. We look forward to welcoming you back for another amazing experience at Fairmont Kea Lani in the future. Mahalo nui loa, Cameron Smith Guest Experience Manager

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Other web-users rate our hotel

  • 240 reviews 8.7/10 Location
  • 517 reviews 9.1/10 Room
  • 639 reviews 8.9/10 Service
  • 325 reviews 8.5/10 Amenities
  • 191 reviews 8.8/10 Vibe
  • 158 reviews 8.3/10 Pool
  • 93 reviews 8.3/10 Cleanliness
  • 82 reviews 7.3/10 Breakfast

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