ibis Vientiane Nam Phu 3 stars

Customer review rating (ALL Rating) 4.6/5 594 reviews

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Description

Hotel extras

  • Open Restaurant with Asian and International cuisine

  • 64 contemporary comfortable rooms with ibis standar.

  • ibis sweet cozy bed with LCD TV and free WiF

  • near to major tourist attractions and banks

  • Others: security, laundry, breakfast, bar, restaurant, etc

Our accommodation(s)

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Hotel location

ibis Vientiane Nam Phu

P O Box 2359 Nam Phu Square, Setthathirath Road Ban Xieng, Ngeun Chanthabury District
VIENTIANE
Lao people's democratic republic

GPS:17.964173, 102.608086

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar

OOPEN

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  594 reviews

TripAdvisor Rating  4.0/5  487 reviews

Get a toaster please

Customer review rating 3.0/5

Nitin M. Business - Confirmed reviews ALL

All ok, but down graded as there is no toaster. It makes no sense to have a mini oven. Breakfast should be scaled up a bit. There are hardly any vegetables that can be put in to omelets when ordered. Carrots and cucumbers cannot be added, other options are just capsicum and cherry tomatoes. Bread is stale and needs to be fresher with options like Mukti grain, and brown bread. But….please get a toaster!!!!

Exceptional service, location is fantastic.

Customer review rating 4.5/5

David C. Couples - Confirmed reviews ALL

We read a few reviews before booking that said the staff were great. We found the exact same thing. Everyone went out of their way from the front of staff to the housemaids. Yes it’s a budget hotel, we certainly didn’t expect the level of service they deliver. Kudos to management and staff alike.

Dear Mr. Kusalina, Thank you for choosing to stay with us at Ibis Vientiane Nam Phu! We are so glad to hear that you had another positive experience with us and that you enjoyed our staff member. We especially appreciate you mentioning Ms.Laty by name and staff member. We will be sure to pass on your kind words to them. We are grateful for their hard work and dedication to providing excellent customer service to our guests. We hope to see you again soon for your next stay in Vientiane! Sincerely, Micheal Michel General Manager

Good Budget Hotel with Perfect Location and Very Friendly Staff

Customer review rating 4.5/5

Anthony G. Business - Confirmed reviews ALL

The hotel is well located and is a good place for the budget traveller. Not much on any extras, however you are getting what you pay for, Staff are extra attentive and friendly.

Dear Mr. Anthony, Thank you for your review! It was a great to welcome you back and we much appreciate you taking the time to write about your experience at Ibis Vientiane Nam Phu knowing that you have enjoyed your time with us. The greatest compliment to receive is knowing that you experienced top notch service from our team and I have meanwhile shared your kind words with them, much to their delight and appreciation. Should you be returning to Vientiane again in the future, please do let us know if we can help with any arrangements. We look forward to welcoming you back soon! Best regards, Michael MICHEL General Manager

The hotel internet was very slow. It needs to improve tremendously.

Customer review rating 3.5/5

K. Y. L. Business - Confirmed reviews ALL

The hotel internet was very slow. It needs to improve tremendously.

Dear Mr. Yau L. K., Thank you for taking the time to tell us about your experience at the ibis Vientiane Nam Phu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Micheal MICHEL General Manager

Well Located, Friendly Staff

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

All staff have friendly and supportive during my stay.

Dear Mr. Isao, Thank you for your review! It was a great to welcome you back and we much appreciate you taking the time to write about your experience at Ibis Vientiane Nam Phu knowing that you have enjoyed your time with us. The greatest compliment to receive is knowing that you experienced top notch service from our team and I have meanwhile shared your kind words with them, much to their delight and appreciation. Should you be returning to Vientiane again in the future, please do let us know if we can help with any arrangements. We look forward to welcoming you back soon! Best regards, Michael MICHEL General Manager

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Other web-users rate our hotel

  • 348 reviews 9.5/10 Location
  • 334 reviews 7.1/10 Room
  • 493 reviews 9.6/10 Service
  • 31 reviews 5.3/10 WiFi
  • 182 reviews 9.5/10 Cleanliness
  • 147 reviews 4.3/10 Comfort
  • 139 reviews 9/10 Breakfast
  • 100 reviews 9/10 Food

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