Mercure Olbia 4 stars

Customer review rating (ALL Rating) 3.5/5 230 reviews

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Description

Our accommodation(s)

Hotel location

Mercure Olbia

Via Puglie snc
07026 OLBIA
Italy

GPS:40.922333, 9.491989

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Room service

CAFE' BISTROT

A modern, refined setting where you can sample Sardinia's best wines and sip delicious cocktails skillfully created by our barman. The bistro cafe offers a range of light meals and snacks from 10am to 10pm

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  230 reviews

TripAdvisor Rating  4.0/5  933 reviews

Do not go here.

TripAdvisor rating 2.0/5

Sightseer50763057034 Families - TripAdvisor review

The hotel was not that good. The food options were very limited and took ages to get the food. We ordered 3 steaks and 2 of them took ages to arrive and I had to say it many times. Waited in the seats 40 minutes for the other two seats on the uncomfy resturwnt seats. The staff don’t seem to understand complaints and just brush it off never taking you seriously. Was going to try the Spa, but we had a look and it smelled of fish, gross. Ftuehrmore, the jacuzzi was not filled up and the pool water that is said to be warm, was cold. And they are charging €25 each for that a rip off, do not do. No hotel entertainment either and the outside pool is freezing when it should be heated. The rooms are okay, but a balcony would be nice. Overall, I don’t recommend this hotel, go elsewhere.

Did the job

TripAdvisor rating 3.0/5

allmylife Families - TripAdvisor review

Came for winter sunshine and a special dinner The hotel is tired. Rooms average. No coffee making facility. No English tv - news etc. Need to go to bar. Breakfast choice was good. The large dining(?) area in the middle is strange mosaic tiling meant to look like the sea with plastic patio chairs Air con in room was controlled by reception! Call to turn up or down, on or off! Location - about a 15/20 minute walk to the centre and on down to the marina area Nice bars and restaurants in the centre Did the job - not likely to return

good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

a little old , but clean, good service, good location

Comfortable stay

Customer review rating 3.5/5

Brent Friends - Confirmed reviews ALL

Our stay was nice. We were comfortable. It was clean and conventient. I can't fault too much, but I also don't have much praise about anything special. The front desk were neither friendly or not friendly. They were simply matter of fact. Dining area for dinner was so small it required a reservation. The meal was good, but we did have to wait until after 9pm to get a time to eat. Breakfast was standard European and it was good. The room was comfortable. The shower wand wouldn't stay in place so if you weren't careful it would spray across the top of the shower enclosure. Parking was available and free. This hotel provided the rest we needed for our last night.

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Overall the dining hall in the evening become quite noisy. Towel and blanket had stain on it. Water temperature in the shower was not consistent.

Dear SZABINA K., Thank you for taking the time to tell us about your experience at the Mercure Olbia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Antonello D'Onofrio Mercure Olbia FOM

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Other web-users rate our hotel

  • 200 reviews 7.8/10 Location
  • 337 reviews 6/10 Room
  • 255 reviews 7.3/10 Service
  • 20 reviews 0/10 WiFi
  • 187 reviews 5.2/10 Breakfast
  • 115 reviews 4.6/10 Amenities
  • 113 reviews 6.1/10 Cleanliness
  • 104 reviews 4.2/10 Vibe

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