ibis Innsbruck 3 stars

Customer review rating (ALL Rating) 4.4/5 859 reviews

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ibis Innsbruck - Image 1
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Sterzinger Strasse 1, 6020 INNSBRUCK, Austria

Description

Hotel extras

  • An ALLSAFE-certified hotel

  • Location close to the center with optimal access to public transportation

  • Free WIFI throughout the hotel

  • In the center of Innsbruck, within 5-10 minutes walking distance of the Old Town

  • Private parking garage for a fee with direct access to the hotel

Our accommodation(s)

Hotel location

ibis Innsbruck

Sterzinger Strasse 1
6020 INNSBRUCK
Austria

GPS:47.262784, 11.399667

Telephone
Fax +43 512 570300555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  859 reviews

TripAdvisor Rating  4.0/5  1,570 reviews

No air con at night

Customer review rating 2.0/5

Richard S. Couples - Confirmed reviews ALL

The would was clean, but the reason I brought oked was for its air conditioning. However, at night it didn't work, as not really air conditioning. Thus mean you needed windows open, and had to buy a small fan. With the windows open, the road noise was very loud, and made sleep difficult. The shower was also disappointing. One minute hot, then freezing. I also had to create a temporary repair to prevent the shower head from cibstantly moving. I've used ibis many times, but this is likly the last.

Dear Richard S., Thank you for taking the time to tell us about your experience at the ibis Innsbruck. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will check the air conditioning to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Caesar General Manager

Customer review rating 4.0/5

Fabiana N. Couples - Confirmed reviews ALL

I liked the room, breakfast, location, good price....i missed some chanels in English (TV) and Smart Tv too! It was a nice experience and i come back for sure!

Great location for station & old town

Customer review rating 4.5/5

Nic Couples - Confirmed reviews ALL

Nice, clean straightforward double room with windows & great aircon, with all you need & a glimpse of the mountains! Check in easy & staff very pleasant. Easy walk to the old town & to the station when we left. Recommended.

Well located

Customer review rating 4.5/5

Andrei O. Couples - Confirmed reviews ALL

A quiet place, close to all the main atractions of the city. Awesome if visiting by train

Dear Mr. O., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melanie

Well located but with very minimal facilities

Customer review rating 3.0/5

Marshell Friends - Confirmed reviews ALL

Ibis innsbruck was located near the central station and near the city centre as well, but the room was under my expectation because its lack of room facilities

Dear Mr. L., Thank you very much for your feedback. We will share your feedback with our team. We are sorry that your experience did not meet your expectations. Please allow us to express my sincerest apologies. We wish you a nice day still. Best regards, Melanie

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Other web-users rate our hotel

  • 937 reviews 9.3/10 Location
  • 793 reviews 6.6/10 Room
  • 471 reviews 8.3/10 Service
  • 27 reviews 7.6/10 WiFi
  • 396 reviews 8.4/10 Breakfast
  • 365 reviews 5.7/10 Cleanliness
  • 152 reviews 5/10 Value
  • 105 reviews 5.2/10 Amenities

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Customer review rating (ALL Rating) 4.2/5 (606 reviews)

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See the hotel
All our hotels in Innsbruck

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.