I understand that staying in Garmisch-Partenkirchen is not cheap, but I am sure i could have found hotels at the same price which were more comfortable and of better value (we paid 140 euros for 1 night). The room was clean at first sight, although kinda outdated in terms of decoration, but the couch and carpets were very dusty (certainly don't look at the carpet in the corners !). Wa asked for a high floor and quiet room to end up with a room at the 1st floor and next to the entrance assigned. The bed was very soft with the mattress against a wall corner (felt like a water mattress !). The breakfast was disappointing and depressing : Adding a bit of background music would add a bit of life to the place. We got there at 9am to find half of the buffet items empty. Despite booking on the accor website directly, the points were not credited automatically after 10 days and had to file a manual claim. We will certainly go back to Garmisch at some point as the region is simply lovely but we might choose a different hotel.

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I visit Garmisch Partenkirchen often and I have stayed at The Mercure for many years.

overall we love the place. location and stuff frendly espacialy croatian guy in restoran. Deffinitly not our last visit as it became our family tradition to come 1-2 per year. thank you.

We have stayed here before, love the location but the rooms are looking tired and staff could be friendlier.

Check in was a bit slow but we've got the welcome drinks. The room was neat and tidy but the bathroom needed little bit more cleaning. It is very hard to find a vacant parking although we are paying for our car park. The breakfast was amazing and the staff are very friendly. I've really liked the hotel as it made us feel warm and welcomed. As on overall we did enjoy the hotel and we will for sure book next time in the same hotel . It is a bit noisy as our room was just close to the parking and whenever people talk in the street and in the car parking area we get a bit annoyed along with the ignition of the cars.

We enjoyed our stay at this Mercure hotel from the check-in to the check-out and everything in between. Friendly staff and clean room with good amenities. Received our free drink voucher and ventured to the bar for a refreshing beer after a long drive. Checked for the bar-person and were told by a staff member that the lady on duty was busy with a phone call and that she would arrive soon. Once she arrive we did not even get a "guten Tag" nor a smile. What a shame considering the hotel and all the other stafff members were so friendly and professional.

This hotel needs a check from mercure corporate. Severely understaffed and overworked individuals--rooms need help. Dirty carpet. dirty bathrooms. Not what I've seen before at this hotel chain. Seems like limited funds are being put into Staff and upkeep. Breakfast-Awesome. Staff- Awesome and trying there best. Who owns this place--because you are failing. Will be staying at other hotels in the area on return.

Positive is the good breakfast and the nice swimming pool. The rooms however are too small for 4 persons. The bathroom is called VIP, this is really crazy as it is very small and outdated. We gave our comment already during our stay but it did not really help.

Hotel that advices as a 4 star hotel, but with a wifi that is not good enough for a 2 star hotel. The procedure to connect to the wifi, as given us by the reception did not work. We had to try another procedure, that only gave us connection for exactly 24 hours. We were expecting a minibar as well, but we got an empy refrigerator we were lucky that the weather wasn't that good, because there was no airco (in a 4 star hotel)

I stayed in Mercury Garmisch-Partenkirchen on our way to Italy. It was a very nice, clean hotel. Rooms were big (also thanks to the free upgrade). Breakfast was excellent, with lots of variation. The hotel staff was very friendly and helpful

Relaxing and easy.

We greatly enjoyed our overnight and would have liked to have stayed longer.

The Mercure Hotel is in an ugly building built in the 1970s/early 80s. The exterior design detracts from the lovely surroundings. Staff is friendly. Standard rooms are comfortable in size with traditional decor which is probably popular with foreign tourists on package tours. The bathrooms are small and dated, featuring hard to step in bathtubs! The mattresses continue to be too soft... The Mercure Brand should consider replacing these weak mattresses with the Ibis brand’s new mattresses and pillows which offer a far superior sleeping experience. The rooms have flatscreen Televisions and coffee/tea making service. The property offers a traditional beer stube/ restaurant with indoor and an outdoor garden seating area. Overall, a very average property ok for a few nights stay, lacking contemporary design and long overdue for upgrades.

We were thoroughly awed when we first arrive at the hotel. The views out of the window was just gorgeous with snow-capped mountains all around us. It was only a few hundred metres from the Partenkirchen town centre, another plus point. Service was good and the rooms were spacious and comfortable. Our only grouse is, the bathroom is just too tiny.