Mercure Hotel Garmisch-Partenkirchen 4 stars

Customer review rating (ALL Rating) 4.1/5 802 reviews

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Mittenwalder Str. 2, 82467 GARMISCH-PARTENKIRCHEN, Germany

Description

Hotel extras

  • Spacious restaurant in Bavarian style

  • Quiet beer garden with a panoramic view of the Alps

  • Hotel multimedia studio

  • Leisure area with swimming pool, sauna, massage and steam bath

  • Located directly on the historic Ludwigstrasse

Our accommodation(s)

Hotel location

Mercure Hotel Garmisch-Partenkirchen

Mittenwalder Str. 2
82467 GARMISCH-PARTENKIRCHEN
Germany

GPS:47.491116, 11.112724

Telephone
Fax +49 8821 74268

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ALT PARTENKIRCHEN

The cozy Alt-Partenkirchen restaurant is the right place to replenish with Bavarian delicacies. Every day, there are various tasty treats from the region, which are also served in the beer garden.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  802 reviews

Customer review rating 4.0/5

Chad W. Couples - Confirmed reviews ALL

Check-in was a breeze, the staff were friendly and professional & the view from the room was astonishing. We should have checked prior, though realised the room did not have aircon, which I thought was standard in any hotel - hence why I never checked when making the booking. All in all, a pleasant stay overall, would recommend and stay again.

Customer review rating 4.0/5

Barbara S. Couples - Confirmed reviews ALL

I have been coming to this hotel for many years and enjoy the location, comfort quietness, as well as the refurbished rooms! However the breakfast has gone down in quality inn the last year in my experience.

Liebe Frau S., herzlichen Dank für Ihre langjährige Treue und Ihre ehrliche Rückmeldung zu Ihrem aktuellen Aufenthalt bei uns. Es freut mich sehr, dass Sie insbesondere die ruhige Lage, den Komfort sowie unsere renovierten Zimmer weiterhin so schätzen und sich bei uns wohlfühlen. Gleichzeitig bedauere ich, dass wir Sie beim Frühstück sowie beim Check-out nicht in gewohnt guter Qualität überzeugen konnten. Ihre Hinweise dazu nehmen wir sehr ernst und werden diese intern sorgfältig besprechen. Wir würden uns freuen, Sie auch in Zukunft wieder bei uns im Mercure Hotel Garmisch-Partenkirchen begrüßen zu dürfen. Herzliche Grüße Eva Binder Hoteldirektorin

Customer review rating 2.5/5

Marina D. Couples - Confirmed reviews ALL

This Mercure hotel wasn’t up to the standard as at other Mercure hotels we visited. The decor in the whole hotel looked a bit tired. There was only one pillow for each person and they were very lumpy. I never had such a bad pillow in any hotel. There was a missing bulb in one of the lamps on the bedside table and it took 3 days to be fixed. We weren’t made aware of the Garmisch Partenkirchen card that gives us free transport and other benefits. There was poor temperature control in the room. The only option was to open the window. There was only one duvet for each person. It would have been nice if there were blankets in the room as well. The pool and the sauna were nice but the door from the sauna are to the locker room got stuck if not forced shut and people could see you in all your nakedness. The door to our room wouldn’t shut properly at times. Once we came back because we forgot something and it was open. We weren’t made aware sure we shut it. At times we were in the room and the door was shut and it suddenly opened

Customer review rating 5.0/5

Joerg O. Couples - Confirmed reviews ALL

Super Service!

Customer review rating 4.0/5

Gregor B. Families - Confirmed reviews ALL

a comfortable place in walking distance from the centre. It would benefit from a bit of modernisation. Staff is nice. Breakfast is quite OK.

Sehr geehrter Herr B., herzlichen Dank für Ihre freundliche und zugleich sehr hilfreiche Rückmeldung zu Ihrem Aufenthalt im Mercure Hotel Garmisch-Partenkirchen. Es freut uns sehr, dass Sie insbesondere die zentrale Lage, die Sauberkeit sowie unser Team und den Service so positiv erlebt haben. Auch Ihr Lob zur Buchung über die ALL App und zur Nachhaltigkeit wissen wir sehr zu schätzen. 😊 Gleichzeitig danken wir Ihnen für Ihren Hinweis zum Frühstücksangebot und zur Kaffeequalität sowie zur Wahrnehmung der Zimmerkategorie. Solche Rückmeldungen helfen uns sehr, unser Angebot weiterzuentwickeln und zu verbessern. Wir würden uns freuen, Sie und Ihre Familie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen. Herzliche Grüße Eva Binder Direktorin Mercure Hotel Garmisch-Partenkirchen

Other web-users rate our hotel

  • 490 reviews 8.4/10 Location
  • 895 reviews 6.6/10 Room
  • 692 reviews 6.9/10 Service
  • 8 reviews 7.9/10 WiFi
  • 581 reviews 8.5/10 Breakfast
  • 364 reviews 4/10 Comfort
  • 304 reviews 6.3/10 Cleanliness
  • 299 reviews 5.7/10 Food

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