Mercure Hotel Garmisch-Partenkirchen 4 stars

Customer review rating (ALL Rating) 4.1/5 744 reviews

Mercure Hotel Garmisch-Partenkirchen - Image 1
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Mercure Hotel Garmisch-Partenkirchen - Image 4

Description

Hotel extras

  • Spacious restaurant in Bavarian style

  • Quiet beer garden with a panoramic view of the Alps

  • Hotel multimedia studio

  • Leisure area with swimming pool, sauna, massage and steam bath

  • Located directly on the historic Ludwigstrasse

Our accommodation(s)

Hotel location

Mercure Hotel Garmisch-Partenkirchen

Mittenwalder Str. 2
82467 GARMISCH-PARTENKIRCHEN
Germany

GPS:47.491116, 11.112724

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ALT PARTENKIRCHEN

The cozy Alt-Partenkirchen restaurant is the right place to replenish with Bavarian delicacies. Every day, there are various tasty treats from the region, which are also served in the beer garden.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  744 reviews

Customer review rating 4.5/5

Alexander S. Families - Confirmed reviews ALL

Rooms are renovated and look very good. Location is perfect, next to a walking street with nice shops and cafes-restaurants. Breakfast is tasty and sufficient. Pool & sauna is super valuable after a ski day. The only 2 wishes to improve in the hotel:1) fix kitchen hoods, the smell of burned oil such too strong, especially in the evenings. 2) change sauna rules from textile free to textile sauna, since especially during the school holiday season there is a lot of families with children from all the Europe coming here. And not having a possibility to warm in a sauna after a wintry day is a really a pity for them. Overall it’s a good hotel to stay in during trip to Garmisch.

Customer review rating 3.5/5

Bryan H. Solo - Confirmed reviews ALL

Room was perfect and quiet Meet only one staff member who was friendly. Breakfast was ok-not what I expect from a Mercure. The sauna was flooded with kids and people with bathing suits even when there was a sign along with being so loud. Gym was a joke.

Customer review rating 4.5/5

Iuliia M. Couples - Confirmed reviews ALL

Very testy breacfast with local food. Good staff. But room cleaning isn't good at all.

Sehr geehrte Frau M., vielen Dank für Ihre Rückmeldung. Es freut uns, dass Ihnen unsere Lage, das Frühstück und unser Personal gefallen haben. Wir bedauern, dass die Sauberkeit Ihres Zimmers nicht Ihren Erwartungen entsprach und werden dies intern verbessern. Wir würden uns freuen, Sie wieder im Mercure Hotel Garmisch-Partenkirchen begrüßen zu dürfen. Mit freundlichen Grüßen Eva Binder Direktorin Mercure Hotel Garmisch-Partenkirchen

Customer review rating 4.0/5

Thomas H. Families - Confirmed reviews ALL

Very nice experience, but the hotel did not respond by email and one had to call several times to speak with someone. Better would be one fixe iron room and functional lockers at the pool.

Dear Mr. H., thank you very much for sharing your feedback and for highlighting the friendly service provided by our reception and breakfast team. We are pleased to hear that you had an overall very nice experience with us. We sincerely apologize for the inconvenience regarding the delayed email response and appreciate your suggestions concerning the ironing facilities and the pool lockers. Your comments are very valuable to us and will be carefully reviewed. We hope to have the pleasure of welcoming you and your family again in the future. Kind regards, Eva Binder General Manager Mercure Hotel Garmisch-Partenkirchen

Customer review rating 1.5/5

Leticia F. Families - Confirmed reviews ALL

Comparable with other ALL hotels, this one needs some renovation urgently. There was a bad smell on our rooms (we had 2 of them), and we had to sleep with the window open (in the midst of the winter) to be able to bare to be inside. Everything is old. Some renovation will come a long way

Dear Ms. F., Thank you for taking the time to share your feedback with us. I am sorry that your overall experience did not fully meet your expectations. We truly appreciate your comments, as they help us continuously improve our guest experience. We would be delighted to welcome you again in the future and provide you with a more enjoyable stay. Kind regards, Eva Binder Hotel Management Mercure Hotel Garmisch-Partenkirchen

Other web-users rate our hotel

  • 482 reviews 8.4/10 Location
  • 890 reviews 6.5/10 Room
  • 685 reviews 6.8/10 Service
  • 8 reviews 8.4/10 WiFi
  • 572 reviews 8.8/10 Breakfast
  • 358 reviews 4.1/10 Comfort
  • 313 reviews 6.1/10 Cleanliness
  • 302 reviews 5.7/10 Food

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