Mercure Hotel Garmisch-Partenkirchen 4 stars

Customer review rating (ALL Rating) 4.2/5 716 reviews

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Mercure Hotel Garmisch-Partenkirchen - Image 1
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Mercure Hotel Garmisch-Partenkirchen - Image 3
Mercure Hotel Garmisch-Partenkirchen - Image 4
Mittenwalder Str. 2, 82467 GARMISCH-PARTENKIRCHEN, Germany

Description

Hotel extras

  • Spacious restaurant in Bavarian style

  • Quiet beer garden with a panoramic view of the Alps

  • Hotel multimedia studio

  • Leisure area with swimming pool, sauna, massage and steam bath

  • Located directly on the historic Ludwigstrasse

Our accommodation(s)

Hotel location

Mercure Hotel Garmisch-Partenkirchen

Mittenwalder Str. 2
82467 GARMISCH-PARTENKIRCHEN
Germany

GPS:47.491116, 11.112724

Telephone
Fax +49 8821 74268

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ALT PARTENKIRCHEN

The cozy Alt-Partenkirchen restaurant is the right place to replenish with Bavarian delicacies. Every day, there are various tasty treats from the region, which are also served in the beer garden.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  716 reviews

TripAdvisor Rating  3.5/5  926 reviews

Old Hotel lacking services and updates

Customer review rating 1.5/5

Alhamaly Families - Confirmed reviews ALL

Upon arrival, we noticed spider webs hanging at the entrance. We asked for assistance with our luggage, but there was no one available; instead, we were directed to use the trolley ourselves. The elevator was too small to fit the trolley with the bags on it. In the room, the phone didn’t work, so we had to call the hotel from our cell phones to request slippers, only to be told we had to pick them up ourselves at the reception. On the positive side, the swimming pool was well-maintained, and breakfast was standard. However, the suite felt dated, with a smart TV that wasn’t connected to the internet, making it impossible to mirror our phones and watch something.

Great stay

Customer review rating 5.0/5

Dan Families - Confirmed reviews ALL

Comfortable beds, spacious rooms, clean and helpful staff. Great breakfast choice and nice pine wood decorated theme.

Dissatisfied

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

I couldn’t enjoy our stay due to loud noise

Dear Pungki Paramita J., Thank you for taking the time to tell us about your experience at the Mercure Hotel Garmisch Partenkirchen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eva Binder General Manager

Excellent Stay.

Customer review rating 5.0/5

Gregory T. Business - Confirmed reviews ALL

Very please with the customer service and hotel staff. Very nice hotel.

Dear T. Gregory, Thank you for your wonderful feedback! We’re delighted to hear you were pleased with our customer service and hotel staff. We look forward to welcoming you back to Mercure Hotel Garmisch-Partenkirchen. Sincerely, Eva Binder General Manager

Good stay!!!

Customer review rating 4.5/5

Ilya Couples - Confirmed reviews ALL

It was as expected.

Dear Ilya G., We very much appreciate your comments regarding your stay at the Mercure Hotel Garmisch Partenkirchen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva Binder General Manager

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Other web-users rate our hotel

  • 467 reviews 8.5/10 Location
  • 902 reviews 6.8/10 Room
  • 733 reviews 7.2/10 Service
  • 6 reviews 6.2/10 WiFi
  • 610 reviews 9.2/10 Breakfast
  • 368 reviews 4.2/10 Comfort
  • 341 reviews 7.2/10 Cleanliness
  • 323 reviews 6.3/10 Vibe

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See the hotel
All our hotels in Garmisch-Partenkirchen

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.