ibis Innsbruck

Customer review rating (ALL Rating) 4.4/5 1,230 reviews

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ibis Innsbruck - Image 1
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Sterzinger Strasse 1, 6020 INNSBRUCK, Austria

Description

Hotel extras

  • An ALLSAFE-certified hotel

  • Location close to the center with optimal access to public transportation

  • Free WIFI throughout the hotel

  • In the center of Innsbruck, within 5-10 minutes walking distance of the Old Town

  • Private parking garage for a fee with direct access to the hotel

Our accommodation(s)

Hotel location

ibis Innsbruck

Sterzinger Strasse 1
6020 INNSBRUCK
Austria

GPS:47.262784, 11.399667

Telephone
Fax +43 512 570300555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,230 reviews

TripAdvisor Rating  4.0/5  1,583 reviews

Nothing great, nothing terrible

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

For the price very disappointing. Booked single beds got told to seperate the bed and to find a blanket in a cover. Rooms seemed dark and dingy.

Dear Mr. M., Thank you very much for your feedback. We will share your feedback with our team. We are sorry that your experience did not meet your expectations. Please allow us to express my sincerest apologies. We wish you a nice day still. Best regards, Melanie

Well located

Customer review rating 3.5/5

Zdravka M. Business - Confirmed reviews ALL

cleanliness should be at a higher level considering the price

Dear Mr. M., Thank you very much for your feedback. We will share your feedback with our team. We are sorry that your experience did not meet your expectations. Please allow us to express my sincerest apologies. We wish you a nice day still. Best regards, Melanie

Conveniently located and comfortable

Customer review rating 4.5/5

James Couples - Confirmed reviews ALL

Next to the railway station and within easy walking distance of all central points of interest. Friendly reception staff. Comfortable room.

Dear Mr. H., Thank you very much for your feedback. We are very sorry but the breakfast is not included for platin members. On weekends (saturday, sunday) the breakfast is included for diamant members. We are sorry that your experience did not meet your expectations. Please allow us to express my sincerest apologies. We wish you a nice day still. Best regards, Melanie

Good rooms and staff at the desk but some shortcomings

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The entrance of the parking is not easy to find or clearly visible with signs. The parking at the central station seems to be the one from ibis but it’s not the one (better communication would be appreciated). Secondly there was a mention of an indoor pool but it’s just close to the hotel (also not great if you’re expecting it and then it’s not there). If there isn’t one in the hotel maybe don’t mention it

Dear Mr. L., Thank you very much for your feedback. We will share your feedback with our team. We are sorry that your experience did not meet your expectations. Please allow us to express my sincerest apologies. We wish you a nice day still. Best regards, Melanie

Good location near train and bus stations, clean room

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Good location near train and bus stations, clean room. Room is spacious.

Dear Mr. L., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melanie

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Other web-users rate our hotel

  • 1,073 reviews 9.1/10 Location
  • 934 reviews 6.5/10 Room
  • 578 reviews 8.2/10 Service
  • 31 reviews 7.3/10 WiFi
  • 455 reviews 8.2/10 Breakfast
  • 431 reviews 5.5/10 Cleanliness
  • 194 reviews 4.6/10 Value
  • 129 reviews 5.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.