Mercure Queenstown Resort 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 1,739 أراء

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Mercure Queenstown Resort - Image 1
Mercure Queenstown Resort - Image 2
Mercure Queenstown Resort - Image 3
Mercure Queenstown Resort - Image 4
21 Sainsbury Road, Fernhill, PO Box 156, 9300 QUEENSTOWN, New Zealand

الوصف

خدمات الفندق الإضافية

  • Uninterrupted views from South Eatery Restaurant and Lake view rooms

  • Coffee, snacks, and beverages at the Lounge Bar

  • Three meeting rooms with natural light and views

  • 24-hour reception and free, on-site car park

الإقامات المتوفرة لدينا

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موقع الفندق

Mercure Queenstown Resort

21 Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
New Zealand

نظام تحديد المواقع العالمي (GPS):-45.038529, 168.638685

الهاتف
فاكس +64 3 442 7354

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  1,739 أراء

تقييم TripAdvisor  4.0/5  1,914 أراء

Excellent value

ملاحظة Tripadvisor 5.0/5

Teresa L العائلات - تقييم TripAdvisor المعتمد

I agree with earlier reviews that the hotel is due for refurbishment and renovations in places. But. It is a beautiful hotel, still. For this price, where else in this area can you get a table at breakfast and dinner with those views, or sit by a stone fireplace with a glass of wine with those views, or snag a room with those views? It's right next door to a hospitality training facility, and if any students are training at the hotel, they are putting in a lot of effort to be good at what they do: service overall was excellent, and almost all the staff we encountered were exceptionally friendly and helpful. Special thanks to all three of the breakfast managers we encountered for all their help with dietary requirements, and to Hannah, Anu, and Mercedes at reception. I was perfectly happy to trade off the ageing decor and extra two minutes' drive out of Queenstown for a great rate, warm and friendly service, incredible views, and all the facilities of what is essentially still a five star hotel if you have the mindset to see it for what it is. We extended our stay by several days and would happily stay here again. Tips: Plenty of gluten free options. The walk into Queenstown is much shorter than Google maps suggests, but it is uphill for the first two hundred metres and will take longer for younger walkers or those with adaptive needs. Coming back is mostly uphill from the lake, or it's a couple of stops on the bus from the Crowne Plaza bus stop to the Heritage bus stop, and a short uphill walk from there. Or get off at the next stop and it's an easy 4 minute downhill walk instead. There's a beautiful walk down to the lake esplanade via the trail just past the Heritage bus stop -- much nicer than the sidewalk, and my kids loved it.

Excellent stay

ملاحظة Tripadvisor 5.0/5

amirsohil تقييم TripAdvisor المعتمد

Friendly staff, nice design, good food. Staff are friendly, special thank housekeeping staff conrodo,ayani and shunta they cleaning nicely room bed was amazing the foods are yummy. Comfortable bed and hot water pooI love it and sure will go again .

Dear Amir, Thank you so much for your wonderful review and for choosing to stay at Mercure Queenstown Resort! We’re delighted to hear that you enjoyed your stay, from the friendly service and stylish design to the comfortable beds and delicious food. It’s especially gratifying to know that our housekeeping staff - Conrodo, Ayani, and Shunta — made a positive impression. We’ll be sure to pass along your kind words to them! We look forward to welcoming you back for another exceptional stay in the future. Kind regards, Amy McMahon, Assistant Manager Mercure Queenstown Resort

A great hotel with a brilliant view

ملاحظة Tripadvisor 5.0/5

Southisletraveller تقييم TripAdvisor المعتمد

We have enjoyed every stay we have had at the Mercure. As we couldn't get into our Fernhill house we stayed for 3 days at Mercure. Your hotel is superb. However your staff are exemplary. Everyone has been so personable and professional. Give a shout out to Fuo, who managed the bar every night we were there. He is awesome as a manager. Such a joy to deal with. NZ needs more people like him. Also well done with your happy hour. Each night involved having friendly chats with various people. We had a great stay. Garry and Deborah (406)

Dear Garry and Deborah, Thank you for your wonderful review and for taking the time to share your experience at the Mercure Queenstown Resort! We're thrilled to hear that you enjoyed your stay and found our hotel to be superb. It's fantastic to know that Fou made such a positive impact during your visit. We'll certainly pass on your kind words to him — he will be delighted to hear your feedback. We’re also glad you enjoyed our happy hour and had the opportunity to connect with other guests. We look forward to welcoming you back for another great stay! Kind regards, Amy McMahon, Assistant Manager Mercure Queenstown Resort

Excellent

ملاحظة Tripadvisor 5.0/5

vir7573 العائلات - تقييم TripAdvisor المعتمد

Exellent location. Very good service. Restaurant and balcony view was great.Rooms was clean and comfortable.

Dear Vir7573, Thank you for leaving us a such a wonderful review about your stay at the Mercure Queenstown Resort! We're thrilled to hear that you had a great stay. Your 5 star rating means a lot to us and we hope to host you for another wonderful stay. Kind regards, The Mercure Queenstown Team

Good value, quiet. Free parking

ملاحظة Tripadvisor 4.0/5

Camda Couples - تقييم TripAdvisor المعتمد

Booked here as free parking on site rather than pay and be right in town.Nice to be away from the hustle and bustle of the centre but still only a 30 minute walk , 10 minute drive or a bus stop 5 minutes from hotel. We paid extra for a Lakeview room. We were on the second floor . Would have been nice to have a balcony or be able to sit outside but obviously this was not in the design brief when the hotel was built. Very friendly and helpful check in staff. Enjoyed one of the two spas but did not attempt pool as the water was frigid. Such a shame as a nice looking pool and could have been heated. Why have a pool if it can’t be used? Room was modern, quiet and had a mini fridge and kettle/jug. One of the sheets had an unpleasant stain so we left a note for it to be changed the next day which it was. Housekeeping should have noticed when initially making the bed.

Dear Camda, Thank you for sharing your thoughts on your stay at Mercure Queenstown Resort. We're glad to hear that you found good value in your stay, appreciated the quiet location, and enjoyed the convenience of our free parking. It’s great that you found our team friendly and helpful at check in. We appreciate your feedback regarding the lake view room and the pool. While our design doesn’t include balconies, your comments are noted for future considerations. We’re sorry to hear that the pool was too cold for use during your stay – this is valuable feedback that we will pass along to our facilities team. We apologise for the housekeeping oversight with the bed linen. Your comments will be addressed to ensure this does not happen again, as we strive to maintain the highest standards of cleanliness. Thank you for choosing to stay with us. We hope to welcome you back and provide an even better experience next time. Kind regards, Amy McMahon, Assistant Manager Mercure Queenstown Resort

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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جميع فنادقنا في Queenstown

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.