Novotel Wollongong Northbeach 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 2,942 أراء

نضمن لكأفضل سعر
Novotel Wollongong Northbeach - Image 1
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Novotel Wollongong Northbeach - Image 4
2-14 Cliff Road, NORTH WOLLONGONG, 2500 WOLLONGONG, Australia

الوصف

خدمات الفندق الإضافية

  • Ocean views, rooms with balconies

  • Heated outdoor pool , fitness centre "Beachside Fitness"

  • Ocean-view dining, outdoor terrace overlooking the beach

  • Your choice of 4 bars North Bar, Adrift Pool Bar, The Frisky Flamingo or Pepe's on the Beach

  • Free bus outside for city shopping and dining

الإقامات المتوفرة لدينا

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موقع الفندق

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australia

نظام تحديد المواقع العالمي (GPS):-34.414486, 150.900293

الهاتف
فاكس +61 2 4224 3141

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

PALISADE KITCHEN & BAR

The best quality local produce, prepared in the simplest way.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  2,942 أراء

تقييم TripAdvisor  4.0/5  2,823 أراء

Great location, but getting tired

ملاحظة Tripadvisor 3.0/5

Caml2f المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I was here for a conference. The location is amazing and had a great waterfront room. The rooms were not bad but the place feels like it needs a good renovation, particularly the corridors which need a paint, carpet feels like it needs a steam clean and the general vibe feels dated. Good stay for convenient location.

Dear Caml2f, Thank you for taking the time to share your feedback following your recent visit to Novotel Wollongong Northbeach! We are delighted to hear that you enjoyed our beautiful beachfront location. It is always a pleasure to receive both positive and constructive feedback. I will certainly share your comments with our team, as I am confident that this will encourage all our staff as we continuously strive to improve the quality of our services. Thank you once again for sharing your experience. We hope to welcome you back in the near future! Warm regards,

Expected better

ملاحظة Tripadvisor 3.0/5

debib340 العائلات - تقييم TripAdvisor المعتمد

Oceanview queen rooms with balcony. Good - room spacious, bed comfortable, view great, location great. Bad - no in room complimentary water, wifi very expensive, parking expensive, tired decor, aircon outdated and really drying, need humidifiers, no smart tvs for streaming. We were here for my daughter’s wedding which was across the street, she booked for our family and bridal party a year ago. We checked in earlier as staying 4 nights and check in smooth. All rooms booked were the same, oceanview queen with balcony. And all on the same floor. When the rest of the wedding party came the next day, check in staff tried to give them rooms with no balcony. And the guy at reception was quite rude. When we could prove that balconies were paid for and if weren’t received that we would be asking for a refund of the extra money, suddenly they could find the balcony rooms. There was a corporate function on the same time and I got the impression that they were catered to more. Obviously that is the money maker and because our wedding wasn’t on site care factor was zero. Honestly, for the money that it cost me ( over $1400 for 4 nights), I wouldn’t stay here again. Amenities in hotel are good but the rooms are tired, need updating and all the extras should be included, like free wifi. Bar staff were friendly and helpful.

Dear Debib340. Congratulations on your Daughter's wedding! Thank you for taking the time to share your detailed feedback following your stay at Novotel Northbeach Wollongong. While we're glad to hear that you appreciated the room's spaciousness, comfort, view, and our bar staff, we are genuinely sorry that other aspects of your stay did not meet your expectations, especially during such a significant event as your daughter's wedding. We sincerely apologise for the issues you encountered, this is certainly not the standard of service we aim to provide, and we will address this with our team to ensure it doesn't happen again. Your comments about the room amenities, including the air conditioning, décor, Wi-Fi, and parking fees, are well noted. We understand that these are important aspects of the guest experience, and your feedback will be shared with our management. We appreciate your candidness and hope you might reconsider and give us another opportunity to provide you with the experience you deserve. If you do, please email us at guestrelations@novotelnorthbeach.com.au and we will make sure your stay is both pleasant and comfortable.

Noise

ملاحظة Tripadvisor 1.0/5

Inspire16248155723 تقييم TripAdvisor المعتمد

Hotel hosts private events, right outside your room. Stayed with kids, loud music went until late, kids couldn’t sleep, rang reception, hotel didn’t care, nothing they could do apparently. I would understand if we were staying in rooms above a pub or a nightclub but we paid top dollar to stay at a nice hotel and this was like being in the nightclub. Cost a fortune, not happy.

Dear Inspire16248155723, Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please accept our sincerest apologies that the noise you encountered from the private function affected your stay. For any future stays, please do not hesitate to ask our Front Desk team for a room move, and if occupancy allows we will be more than happy to find an alternative for you via another Hotel Room away from disturbance or noise. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Guest Relations

لم تكن جيدة جدا

ملاحظة أراء العملاء 1.5/5

Ibrahim A. العائلات - تقييمات مؤكدة لفندق ALL

لم يتم إعطائي الخروج المتأخر من الساعة ٥ مساء وتم ترقيتي الي غرفة لا يعمل فيها التكييف بشكل جيد ولم انم نهائياً وايضاً شرفة الغرفة كانت تحدث ضجيج كبير ولم يجعلني اشعر بالراحة عند النوم

Dear Ibrahim A., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anna Bryant Guest Relations Executive

Happy Stay

ملاحظة Tripadvisor 5.0/5

GlennW4 العائلات - تقييم TripAdvisor المعتمد

Happy stay . Originally booked for 1 night . On the first night the local electricity grid shut down to delay check in and loss of electricity in the hotel including the lifts . We stayed on the 10 th floor .Marooned in the room for over 3 hours from about 6.30 pm . No fault of the Hotel . Next morning ( Saturday 25/05/24 ) spoke with the Duty Manager Jan ( I hope I spelt his name right ,) who was excellent . He remedied our issues and we stayed another night and fully enjoyed our time with our 2 young grand children whom we came to visit after travelling for about 2 hours . Thank you to the Duty Manager and Novotel . We will return and stay again .

Dear GlennW4, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

بالاشتراك مع TripAdvisor

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جميع فنادقنا في Wollongong

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.