Dear Valued Guest, Warm greetings from Andaman Beach Hotel Phuket – Handwritten Collection. Thank you very much for your wonderful and heartfelt feedback. We are truly delighted to know that you had such a comfortable and enjoyable stay with us. It is a pleasure to hear that you appreciated our cozy atmosphere, attentive service, and the cleanliness and comfort of your room. We are especially glad that you enjoyed the peaceful environment and comfortable bed. Your kind words about our breakfast and location are also greatly appreciated. It is always rewarding to know that our efforts contributed to a memorable experience. Thank you once again for your support and trust. We truly look forward to welcoming you back for another прекрасное stay in the near future. Warm regards, Syed Fatahuzzaman Guest Service Manager Andaman Beach Hotel – Handwritten Collection

Dear Valued Guest, Thank you very much for taking the time to share such detailed feedback about your stay from April 16th to 21st. We are pleased to know that you appreciated the comfort of the bedding, daily housekeeping, in-room amenities, and found the breakfast coffee, pastries, and pizza from our café enjoyable. It is also good to hear that you found our location convenient, with easy access to nearby shops and the beach. At the same time, we sincerely apologize for the aspects of your stay that did not meet expectations, particularly regarding room comfort, odor, temperature control, and soundproofing. We also regret the inconvenience caused by the air-conditioning issue and the lack of proper follow-up during your stay, which should have been addressed more effectively by our team. Your comments regarding the pool area cleanliness, accessibility of the property, and general maintenance have been noted and shared with the relevant departments for immediate review and improvement. Please rest assured that your feedback is very important to us and will be used to enhance both our facilities and service standards. We are truly sorry that your concerns were not properly resolved during your stay. We hope to have another opportunity to welcome you back in the future and provide a much improved experience. Warm regards, Syed Fatahuzzaman Guest Service Manager Andaman Beach Hotel – Handwritten Collection

Dear Valued Guest, Thank you for taking the time to share your detailed feedback. We are pleased to know that you appreciated the condition of our hotel and the friendliness of our team. However, we are truly sorry to hear about the disturbance you experienced during several nights of your stay. Please accept our sincere apologies for the inconvenience caused by the noise from neighboring guests and, more importantly, for not resolving the situation promptly despite your report to the reception team. This is certainly not the level of service and guest comfort we strive to provide. You should not have had to handle this matter on your own, and we regret that we did not intervene effectively at the right time. Your feedback has been taken very seriously and shared with our team to reinforce our procedures in handling noise complaints, especially during late hours, to ensure swift and appropriate action is taken in the future. We truly appreciate your patience and understanding, and we are relieved to know the situation eventually improved. We hope you will give us another opportunity to provide you with a more comfortable and seamless experience. Warm regards, Syed Fatahuzzaman Guest Service Manager Andaman Beach Hotel – Handwritten Collection

Dear Valued Guest, Warm greetings from Andaman Beach Hotel Phuket – Handwritten Collection. Thank you very much for sharing your kind feedback. We are delighted to know that you found our team friendly and always ready to assist with any request. It is truly rewarding to hear that both our reception and restaurant teams made a positive impression on your stay. Your kind words will be shared with them as great encouragement. At the same time, we understand your comment regarding the early morning noise. As this is related to the surrounding area, it is unfortunately beyond our control; however, we appreciate your understanding and your feedback. Thank you once again for your support. We look forward to welcoming you back for another pleasant stay in the future. Warm regards, Syed Fatahuzzaman Guest Service Manager Andaman Beach Hotel – Handwritten Collection

Dear Valued Guest, Warm greetings from Andaman Beach Hotel Phuket – Handwritten Collection. Thank you very much for choosing to stay with us again and for sharing your kind feedback. We are truly delighted to know that you had another enjoyable experience and that our friendly team continues to meet your expectations. It is wonderful to hear that your arrival and check-in process was smooth, and that you were pleasantly surprised with a room upgrade. We are glad this added to your overall experience. We also sincerely appreciate your suggestion regarding a children’s room. Your feedback is very valuable to us, and we will certainly take it into consideration as we continue to enhance our facilities and services for families. It means a lot to us that you would consider returning for a third stay, and we truly hope to welcome you back again in the future. Warm regards, Syed Fatahuzzaman Guest Service Manager Andaman Beach Hotel – Handwritten Collection

Dear Valued Guest, Warm greetings from Andaman Beach Hotel Phuket – Handwritten Collection. Thank you very much for sharing your kind feedback. We are delighted to know that you enjoyed our convenient location, delicious breakfast, and the warm hospitality of our team. At the same time, we sincerely regret that the view from your room did not meet your expectations. Please accept our apologies for any disappointment caused. Kindly note that we offer different room categories and views, and our team would be more than happy to assist with a room preference request for your future stay, subject to availability. Thank you once again for your valuable comments. We truly appreciate your feedback and look forward to welcoming you back for an even more enjoyable experience. Warm regards, Syed Fatahuzzaman Guest Service Manager Andaman Beach Hotel – Handwritten Collection

Dear Valued Guest, Thank you for sharing your detailed and positive feedback regarding your 10-day stay with your family. We are delighted to hear that you enjoyed our hotel, found our staff friendly and responsive, and appreciated the convenient location near the beach and local amenities. It is wonderful to know that your little one had suitable meal options and that our buggy drivers and pool facilities added to your enjoyment. We also appreciate your constructive comments regarding balcony cleaning, which will be reviewed to further improve our service. Your recommendation means a lot to us, and we are thrilled that your family had an overall excellent experience. We look forward to welcoming you back for another memorable stay. Warm regards, Syed Fatahuzzaman Guest Service Manager Andaman Beach Hotel – Handwritten Collection

Thank you very much for your wonderful feedback and for taking the time to share your experience with us. We are truly delighted to hear that you enjoyed the hotel’s location, the beautiful sea views, and our breakfast. It is especially rewarding to know that you found the hotel clean, comfortable, and that our team’s warm hospitality helped you feel at home during your stay. Your kind words mean a lot to our entire team and motivate us to continue providing a welcoming and memorable experience for all our guests. Thank you once again for your thoughtful comments. We look forward to welcoming you back again in the future for another enjoyable stay. Warm regards, Front Office Team The Andaman Beach Hotel Handwritten Collection -Phuket 🌴

Thank you very much for your wonderful review and for sharing your experience with us. We are truly delighted to hear that you had such a great stay and that our location near the quieter part of Patong Beach, as well as the nearby conveniences such as 7-Eleven, made your visit comfortable. It is also great to know that you enjoyed the buggy service to the rooms, the swimming pool, and the food at our restaurant. Your kind words about the value and overall experience mean a lot to our entire team. We also appreciate you mentioning the refill of the shower gel and shampoo. Please accept our apologies for this small oversight during housekeeping service. We are glad our team was able to assist immediately once it was brought to our attention. Thank you again for your kind feedback and for choosing to stay with us. We hope to have the pleasure of welcoming you back again on your next visit to Phuket. Warm regards, Front Office Team The Andaman Beach Hotel Handwritten Collection -Phuket 🌴

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Syed Fatahuzzaman Guest Service Manager

Dear Valued Guest, 😊 Thank you very much for sharing your detailed feedback with us. We are pleased to know that you found the hotel well located, enjoyed the beautiful sea view from Building 2 (especially the higher floors), and appreciated our friendly and helpful staff as well as the delicious food in the restaurant. Your kind words about these aspects mean a great deal to our team. At the same time, we sincerely apologize for the concerns you mentioned regarding dirty balconies, damaged furniture, and room cleaning standards. This is not the level of quality we aim to provide. Your comments have been shared with our housekeeping and maintenance teams for immediate review and improvement. We will reinforce inspection procedures to ensure higher attention to detail in both cleanliness and room condition. Guest feedback is very important to us, as it helps us identify areas where we can improve and enhance the overall experience. Thank you again for your balanced review. We hope to welcome you back in the future for an even better stay. 🌟 Kind regards, Syed Fatahuzzaman Guest Service Manager

Dear Khun Aleksandr, Thank you very much for your wonderful review and for choosing to stay with us at The Andaman Beach Hotel Phuket. We are truly delighted to know that you had such a positive experience during your stay. Your kind words mean a great deal to our entire team. It is always rewarding to hear that our efforts in providing comfortable accommodation, friendly service, and a relaxing atmosphere have been appreciated. Feedback like yours motivates us to continue delivering memorable experiences to all our guests. We sincerely hope to have the pleasure of welcoming you back again on your next visit to Phuket. Please do not hesitate to contact us directly should you require any assistance for your future stay. Warm regards, The Management Team The Andaman Beach Hotel Phuket

Dear Khun Oleg, 😊🌟 Thank you very much for your wonderful feedback! We are truly delighted to know that you had an absolutely comfortable stay and found our hotel excellent in every aspect. It is especially rewarding to hear that you enjoyed the delicious food, appreciated our great location, and experienced the attentive and responsive service from our team. Your kind words are a great motivation for all of us to continue maintaining high standards and delivering memorable hospitality to every guest. We sincerely look forward to welcoming you back again in the future for another exceptional stay. 🏨✨🌴 Kind regards, Syed Fatahuzzaman Guest Service Manager

Dear Valued Guest, 😊🌟 Thank you very much for your rating of 80/100 and for sharing your feedback. We are delighted to know that you enjoyed the beautiful view from your suite. It is always wonderful to hear that our rooms and surroundings contribute positively to our guests’ experience. We truly appreciate your balanced review, as it helps us continue improving our services and facilities to make every stay even better. Your feedback is valuable to us. We look forward to welcoming you back again for another comfortable and memorable stay. 🏨✨🌴 Kind regards, Syed Fatahuzzaman Guest Service Manager

Dear Valued Guest, 😊🌟 Thank you very much for your excellent rating of 90/100 and for highlighting our great location. We are truly happy to know that you found our location convenient and suitable for your stay. Being well-positioned to allow easy access to key areas is something we always aim to provide for our guests. Your positive feedback is greatly appreciated and motivates our team to continue maintaining high standards in service and hospitality. We look forward to welcoming you back again for another wonderful stay in the future. 🏨✨🌴 Kind regards, Syed Fatahuzzaman Guest Service Manager

Dear Valued Guest, 😊🌟 Thank you very much for your wonderful review and perfect rating of 100/100! We are truly delighted to know that you enjoyed your stay and appreciated our amazing staff, beautiful and clean hotel, great location, and delicious and varied breakfast. Your kind words are a great encouragement to our entire team. It is always our goal to provide a comfortable environment combined with excellent service and hospitality, and we are very happy that we succeeded in making your stay memorable. We sincerely look forward to welcoming you back again soon for another exceptional experience. 🏨✨🌴 Kind regards, Syed Fatahuzzaman Guest Service Manager

Dear Valued Guest, 😊🌟 Thank you very much for your wonderful feedback and for sharing your experience with us. We are delighted to know that you had an excellent stay, and that you appreciated the quality of our housekeeping, food, and overall team service. Your kind words about our staff truly mean a lot to us, and we will be happy to share your compliments with the entire team. We also sincerely thank you for mentioning the accessibility aspect of Building 2. We understand that the stairs may be challenging for guests with reduced mobility. We are pleased that you found our electric buggy service helpful in providing access to the lift and rooms. Your comments help us continue improving comfort and convenience for all our guests. Thank you again for choosing to stay with us. We look forward to welcoming you back for another great holiday in the future. 🏨✨🌴 Kind regards, Syed Fatahuzzaman Guest Service Manager

Dear Valued Guest, 😊🌟 Thank you very much for your wonderful feedback. We are delighted to know that you enjoyed your stay and that everything met your expectations. Ваши добрые слова очень ценны для нашей команды. 💙 We also sincerely appreciate your suggestion regarding more Russian-speaking staff at the reception. Guest comfort and clear communication are very important to us, and your comment will be shared with our management team as we continue to review ways to enhance multilingual support for our international guests. Thank you again for choosing our hotel. We truly look forward to welcoming you back for another pleasant stay in the future. 🏨 Warm regards, Front Office Team The Andaman Beach Hotel Handwritten Collection -Phuket 🌴