悉尼曼特拉城堡山酒店 4 星

客户意见评级 (ALL 评级) 2.6/5 35 评论

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描述

酒店其他优惠

  • Near Norwest Business Park

  • All rooms with Smart TV's

  • Great value accommodation in the Hills area

  • Complimentary secure parking on-site

我们的客房

单间公寓

公寓配备 1 张特大床

  • 2 个人最多
  • 21 / 226 sq ft
  • 床上用品 1 x 特大床

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酒店位置

悉尼曼特拉城堡山酒店

GLADSTONE 路 8 号
2154 悉尼
澳大利亚

GPS:-33.734055, 150.974946

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 会议室
  • 100% 无烟酒店

健身中心

Gymnasium

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  2.6/5  35 评论

TripAdvisor 评级  2.5/5  14 评论

Stay anywhere but here (from an Accor Diamond member)

Tripadvisor 评级 1.0/5

James T 家庭住宿 - 经 TripAdvisor 认证的评论

Avoid like the plague. Arrived to check in only to find reception unattended for 25 minutes whilst the receptionist got lunch. To make the wait more challenging was the persistent smell of vomit and cigarette smoke. Eventually checked in to find bags of rubbish staked at the lift exit on each floor. The corridor to our room stank of smoke and looks like it’s been 20+ years since it’s been painted. The room was large, but that’s the only good thing. The extricate sockets were hanging off the wall, the curtains were hanging off the track and wouldn’t close and the whole room looked very tired. The mattress offered zero support and lead to a night of no sleep. If I could give a score of 0 I would. This hotel displays lack of effective management and maintenance. Avoid at all costs!

Dirty room, poorly located

Tripadvisor 评级 1.0/5

Susi S 经 TripAdvisor 认证的评论

We'd booked in for two nights and lasted one - and only just. The room was sub-standard, dirty and had a bad odour. Thank goodness there was a sliding door that actually opened, so we got some fresh air. The bedroom window was screwed shut, the curtains almost disintegrating in my hand and the bed sagged in the centre. The towels were limp and not fresh. The table was sticky and uninviting. The glasses were filthy. The dishwasher reeked of some kind of foul stench that I refused to open it again. I don't think anyone has seriously cleaned this room for quite some time. The Mantra is located in the back of an industrial complex a long way from cafes, eateries etc. We felt like we were in 'human storage'. This was certainly the worst accommodation experience we've ever had. Don't bother staying here if you value your physical and mental health!

Spacious room, odd location, needs renovation

Tripadvisor 评级 2.0/5

Hayley G 经 TripAdvisor 认证的评论

The 2-bedroom apartment was exactly what we needed and quite spacious. The location was really hard to find, and every uber driver needed help to locate, which was frustrating considering there was no breakfast or restaurant on site. The noise of the main road behind the building was significant. Main disappointment was the state of the room - burn marks in the kitchen bench, broken handles on drawers, sliding door locks broken. Won't be staying at Mantra again as was expecting 4 star, and this was pushing 3. Needs a full renovation.

Convenient place to stay

Tripadvisor 评级 3.0/5

BradE5024 商务住宿 - 经 TripAdvisor 认证的评论

Disappointed. My ALL membership benefits were not recognised. Site no longer has breakfast available on site. Noticable areas of disrepair. My room had dirty stains on kitchen bench. Good internet WiFi.

Never again! Rude. Don't listen.

Tripadvisor 评级 1.0/5

Sally B 经 TripAdvisor 认证的评论

Horrible! Room wasn't set up correctly (ie, separated beds despite it was requested 3 tines). No breakfast buffet like advertised - picture attached is from their website, you get charged for those tiny cereal packets & teeny milk. Not enough towels for all the guests, only half provided. Rude house keeping. No wifi details. Dryer didn't work properly

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其他网络用户评价我们的酒店

  • 135 评论 7.7/10 位置
  • 280 评论 4/10 房间
  • 167 评论 8.4/10 服务
  • 6 评论 8.6/10 上网
  • 160 评论 2.2/10 清洁度
  • 158 评论 3.8/10 舒适度
  • 99 评论 2/10 设施
  • 41 评论 3/10 氛围

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