Hills 佩珀尔斯旅馆 4.5 星

客户意见评级 (ALL 评级) 4.5/5 1,614 评论

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Hills 佩珀尔斯旅馆 - Image 1
Hills 佩珀尔斯旅馆 - Image 2
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Windsor 路中段，Salisbury 路 1 号, 2154 城堡山, 澳大利亚

描述

酒店其他优惠

  • Stylish and elegant boutique hotel, located in Sydney's north west

  • 97 fully refurbished hotel rooms and suites

  • Conferences and events for up to 200 guests

  • Superb facilities including day spa and outdoor swimming pool

  • Home to Nobles Restaurant, TripAdvisor's Number 1 restaurant in Norwest

我们的客房

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酒店位置

Hills 佩珀尔斯旅馆

Windsor 路中段，Salisbury 路 1 号
2154 城堡山
澳大利亚

GPS:-33.730104, 150.973204

电话
传真 +61 2 9899 1182

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

NOBLES 餐厅

Chef Ryan Goetzke 的菜单旨在满足每个人的不同需求，包括美味的零点佳肴和普通游客所青睐的放松食品。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,614 评论

TripAdvisor 评级  4.5/5  669 评论

Lovely accommodation with a negative for me

Tripadvisor 评级 4.0/5

daniellesL6959PI 经 TripAdvisor 认证的评论

I had mixed feelings about leaving a review as even though this hotel is lovely and has many positive aspects I had a negative experience. I’d specifically booked an accessible room (plus left a note about this in my booking) but when it came to checking in I was told they didn’t have an accessible rooms. I was pointed to some stairs and told that’s where my room was. It was only that I said I’d probably fall down the stairs (as I have balance issues) that an accessible room was then sourced. I had to wait however for quite some time for it to be ready. I had had a long drive to get there, had to be at a function in less than two hours and this delay meant I felt flustered and rushed and was late. I’d recommend if booking an accessible room to double check that there is one available. I’d also recommend the room service breakfast booking form be left on the desk with the other hotel information. It was on a low shelf with the tea and coffee facilities so I didn’t see it. The hotel is however very pleasant and the rooms are nicely furnished and very clean. The buffet breakfast is good too with “barista” coffee available. For most people without accessibility requirements I would recommend.

Thank you for sharing your mixed experience at our hotel. We apologize sincerely for the mistake with your accessible room booking and the subsequent delay. We understand how frustrating and stressful this must have been, especially given your time constraints. We appreciate your feedback on how we can improve our processes, including double-checking accessible room availability and making our room service breakfast booking form more easily accessible. On a positive note, we're glad you enjoyed our hotel's ambiance, rooms, and buffet breakfast. We appreciate your recommendation for guests without accessibility requirements. Once again, we apologize for the issues you faced and appreciate your constructive feedback.

Great stay

Tripadvisor 评级 5.0/5

Reece P 经 TripAdvisor 认证的评论

Very good, staff very nice and efficient. 100% would stay again. Rooms very clean and spacious. Food was good, breakfast and dinner was amazing. Function room was good very clean and staff was very friendly and helped out with anything that we needed

Thanks for the kind feedback, we hope to welcome you back to The Lodge soon.

Great accommodation conveniently located

Tripadvisor 评级 4.0/5

3500caroll Couples - 经 TripAdvisor 认证的评论

Wonderfully comfortable room that was clean and well appointed. Friday night was quiet, but Saturday parties were making a lot of noise in the parking area till 1 am. Not good when we had a long day of driving on Sunday. But we will be back in the future because the overall experience was great

Thank you for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you found your room to be comfortable, clean, and well-appointed. However, we apologize for the disturbance caused by the noise in the parking area on Saturday night. We understand the importance of a good night's sleep, especially before a long day of driving. We'll definitely look into ways to minimize noise disruptions in the future. We're glad to hear that despite this issue, you had a great overall experience and plan to return. We look forward to welcoming you back and providing you with an even better stay.

Timeless charm is the modern comforts

Tripadvisor 评级 5.0/5

Trip43546016182 经 TripAdvisor 认证的评论

Our stay at The Hills Lodge Hotel was a nice blend of work and leisure.. From the warm welcome to the elegant, well-appointed room, our stay was short but pleasant and comfortable. The serene ambiance and beautifully landscaped surroundings provided a refreshing escape, where we enjoyed the delicious options for dinner and breakfast. The staff were attentive and genuinely committed to ensuring a pleasant experience. Improvement suggestion would be to add coffee machine to the room

Thanks so much for the review! Coffee machines are available in our suites and can be added to our premium rooms on request. We hope to see you again soon.

Hidden Gem

Tripadvisor 评级 5.0/5

Catherine K 经 TripAdvisor 认证的评论

Who knew such a pleasant hotel was hidden away in the Hills District. Really comfy and well appointed room, easy to find parking and the staff were all super friendly. Nice touch to get a free drink on check-in being an Accor member and the breakfast offering was delicious

Thanks so much for your kind words! We hope to see you again soon

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 228 评论 9.2/10 位置
  • 779 评论 8.4/10 房间
  • 812 评论 8.9/10 服务
  • 27 评论 3.2/10 上网
  • 393 评论 8.6/10 舒适度
  • 328 评论 7.2/10 食物
  • 323 评论 8.6/10 清洁度
  • 227 评论 8/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。