城堡山珮璞酒店 4.5 星

客户意见评级 (ALL 评级) 4.5/5 1,595 评论

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Windsor 路中段，Salisbury 路 1 号, 2154 城堡山, 澳大利亚

描述

酒店其他优惠

  • Stylish and elegant boutique hotel, located in Sydney's north west

  • 97 fully refurbished hotel rooms and suites

  • Conferences and events for up to 200 guests

  • Superb facilities including day spa and outdoor swimming pool

  • Home to Nobles Restaurant, TripAdvisor's Number 1 restaurant in Norwest

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酒店位置

城堡山珮璞酒店

Windsor 路中段，Salisbury 路 1 号
2154 城堡山
澳大利亚

GPS:-33.730104, 150.973204

电话
传真 +61 2 9899 1182

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

NOBLES 餐厅

Chef Ryan Goetzke 的菜单旨在满足每个人的不同需求，包括美味的零点佳肴和普通游客所青睐的放松食品。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,595 评论

TripAdvisor 评级  4.3/5  677 评论

卓越奖 2025

Needs Attention to Detail

Tripadvisor 评级 3.0/5

envyedevents 经 TripAdvisor 认证的评论

Peppers should have provided us with wonderful memories for our 10th anniversary. It did not. We are Accor members, and had been here some years ago, so we looked forward greatly to our stay even though it was a three-hour drive away. Check-in was efficient, but lacked warmth and sincerity. The room was well-presented, comfortable, nicely furnished and spotlessly clean. The hotel booking site had enquired if the stay was for a special reason, so we had informed them of our anniversary. They left us a tiny complimentary slice each - and one can of water to share between us! The Wi-Fi code didn't work, and after venturing back to the Concierge desk, we were told that it had recently been changed and we had been given the incorrect code: small details matter in luxury hotels. Our room looked directly onto the car park (we had chosen this because we suspected that the pool room views overlooked the main road); however, the curtains didn't extend entirely across the window and door, so light came into the room. That wouldn't have been too awful, apart from the fact that it reflected straight into a mirror next to the bed, and kept me awake for the better part of the night. I reported this problem upon check-out, so apparently this will be brought to the attention of management. Had it not been for the decor, we could have mistaken this Peppers for an Ibis.

Dear envyedvents, Thank you for sharing your feedback. We're truly sorry to hear that your anniversary stay didn’t meet expectations. While we're glad you found the room clean and comfortable, we regret the missed opportunities to make your celebration more special and the inconveniences you experienced. Your comments about the Wi-Fi, room lighting, and service have been noted and will be shared with our team to help us improve. We appreciate your honesty and hope we can provide a more memorable experience in the future. Mitch George General Manager

Nice place for a couple of nights.

Tripadvisor 评级 4.0/5

minicooperdownunder 经 TripAdvisor 认证的评论

Stayed here for 2 nights in October 2025 before I headed north to Nelson’s Bay. My room was spacious, clean and well equipped apart from no easily accessible power points as the only one near the desk was at floor level. The room had everything I needed for a two night stay and looked like it had been recently renovated. The hotel is located in a fast growing area of north-west Sydney and from the groups at breakfast would appear to be a popular place for small business meetings. Breakfast was a decent selection and a good start to the day. The hotel had free underground secured parking under my building and plenty of open parking on the grounds. Overall a decent choice if you need to be in this area.

Thank you for your thoughtful review. We're glad to hear you enjoyed your spacious and clean room, and that our location and amenities suited your needs during your stay. We appreciate your feedback regarding the power point placement and will take it into consideration for future improvements. It’s great to know our breakfast and parking options added to your positive experience. We hope to welcome you back again soon!

Nice Hotel

Tripadvisor 评级 5.0/5

Michael_MandM 经 TripAdvisor 认证的评论

The thing that stands out about Peppers The Hills Lodge is the people. Every staff members that we came in contact with was extremely friendly, and happy to do anything that made our stay a pleasant one. We had a king room which was very nice, our balcony overlooked the pool area, and the in-house restaurant and bar were just a short walk along the corridor. There was undercover secure parking, along with a Tesla EV charger which was very handy. All in all a great stay.

Thank you for your lovely feedback! We're thrilled to hear that our team made such a positive impression and helped make your stay a great one. It’s wonderful to know you enjoyed your king room with a pool view, and that our facilities — including the secure parking and EV charger — added convenience to your visit. We truly appreciate your kind words and hope to welcome you back again soon!

Kindest people ever, everyone is so welcoming like your part of the family.

Tripadvisor 评级 5.0/5

27kurtg 经 TripAdvisor 认证的评论

Hi all, The people at this place have consistently been amazing to myself and my wife, we are married here and had our anniversary here. have very fond memories, their kindness continues to surprise us.

Thank you so much for your beautiful words. It means the world to us that Peppers The Hills Lodge has been part of such special moments in your life — your wedding and anniversary. We're truly honoured to have played a role in those memories. Your continued visits and kind recognition of our team’s warmth and care are deeply appreciated. We look forward to welcoming you and your wife back again soon.

Business stay

Tripadvisor 评级 5.0/5

Andrew B 商务住宿 - 经 TripAdvisor 认证的评论

Very clean and comfortable rooms and facilities. Will definitely be back when next in the area. Very good staff and service. Restaurant was very popular and busy each night though I didn’t eat in so can’t comment on the quality of the food. Service for breakfast was good

Dear Andrew B, Thank you for your kind words and for sharing your experience with us! We’re so pleased to hear that you found our rooms and facilities clean and comfortable, and that our team provided very good service throughout your stay. It’s wonderful to know you’ll be returning when next in the area — we truly look forward to welcoming you back. Mitch George General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 272 评论 8.8/10 位置
  • 874 评论 8.5/10 房间
  • 872 评论 8.7/10 服务
  • 46 评论 2.7/10 上网
  • 434 评论 8.6/10 舒适度
  • 365 评论 7.6/10 食物
  • 340 评论 8.7/10 清洁度
  • 263 评论 7.8/10 设施

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