Dear Valued Guest,
Thank you very much for taking the time to share your wonderful review and for choosing to stay with us again during your second visit to Nara.
We are truly honored to have welcomed you back and delighted to know that your experience was just as enjoyable as your previous stay. It is especially rewarding to hear that our facilities, services, public baths, and lounge met your expectations and contributed to a memorable visit.
We would like to extend our sincere thanks for your kind recognition of our team member, Cheng. We are pleased to know that being able to communicate in Mandarin made your check-in experience more comfortable and convenient. Your compliments regarding Cheng's professionalism and friendliness will certainly be shared with him, as positive feedback from our guests is a great source of encouragement for our team.
We are also glad that you enjoyed our convenient location and easy access to transportation and Nara's attractions. It is wonderful to hear that you were able to relax in our lounge, enjoy the evening refreshments, and discover the curry rice offerings. We are equally pleased that you found our public bath clean and comfortable, providing a relaxing end to your day.
Furthermore, we are delighted that you enjoyed our breakfast selection. Our culinary team works hard to provide a wide variety of choices to suit different tastes, and your appreciation means a great deal to us.
Thank you once again for your continued support and recommendation. It was a pleasure having you stay with us, and we look forward to welcoming you back on your next visit to Nara for another exceptional experience.
Warm regards,
Makoto Kaida
General Manager
NOVOTEL NARA
客户意见评级 5.0/5
Xuegong G.
情侣住宿
-
所有已确认评论
干净,安静,舒服。
Dear Valued Guest,
Thank you very much for your kind feedback.
We are delighted to hear that you found our hotel clean, quiet, and comfortable. Providing a peaceful and well-maintained environment for our guests is one of our top priorities, so it is truly rewarding to know that your stay met your expectations.
Your positive comments are greatly appreciated and will be shared with our team as encouragement to continue delivering high standards of service and comfort.
Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future for another pleasant stay.
Warm regards,
Makoto Kaida
General Manager
NOVOTEL NARA
客户意见评级 5.0/5
Yu W. L.
情侣住宿
-
所有已确认评论
房間大有泡湯有交通車非常方便。
Dear Valued Guest,
Thank you for choosing to stay at Novotel Nara.
Thank you very much for taking the time to share your kind feedback and for staying with us.
We are delighted to hear that you found your accommodation comfortable and that you were satisfied with the spaciousness of your room. It is also wonderful to know that you were able to enjoy our public bath facilities and make use of our complimentary shuttle bus service. We are glad these amenities contributed to making your stay more convenient and relaxing.
Your positive comments are greatly appreciated and will be shared with our team as encouragement to continue providing high-quality service and hospitality.
Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future for another comfortable and enjoyable stay.
Warm regards,
Makoto Kaida
General Manager
NOVOTEL NARA
客户意见评级 4.0/5
Cheuk Y. L.
家庭住宿
-
所有已确认评论
停車場車位太少
Dear Valued Guest,
Thank you for taking the time to share your feedback with us.
We are pleased to hear that you found our hotel clean and well-maintained. Providing a comfortable and pleasant environment for our guests is always our priority.
We also appreciate your comments regarding the parking facilities. We understand that the limited number of parking spaces may have caused some inconvenience, and we apologize for any frustration this may have caused. Your feedback is valuable and will be taken into consideration as we continue to improve our services.
Thank you for choosing to stay with us. We hope to have the opportunity to welcome you again in the future.
Warm regards,
Makoto Kaida
General Manager
NOVOTEL NARA
客户意见评级 4.0/5
Zhigang Z.
单人住宿
-
所有已确认评论
酒店设施很新,干净整洁,房间面积在日本算比较大的,床也很舒服
Dear Valued Guest,
Thank you for choosing to stay at Novotel Nara.
Thank you very much for sharing your kind feedback. We are delighted to hear that you found our hotel to be great value for money and appreciated the quality of our facilities.
It is wonderful to know that you enjoyed the cleanliness and modern condition of the hotel, as well as the spacious room and comfortable bed. Providing a relaxing and comfortable environment for our guests is always our top priority, and your comments are truly encouraging for our team.
We sincerely appreciate your support and hope to have the pleasure of welcoming you back again in the future for another pleasant stay.
Warm regards,
Makoto Kaida
General Manager
NOVOTEL NARA
客户意见评级 5.0/5
Chunhua H.
情侣住宿
-
所有已确认评论
房间非常干净整洁,酒店位置非常好,我们十分满意。
客户意见评级 4.0/5
Dongliang X.
单人住宿
-
所有已确认评论
早餐很好吃,服务很好
Dear Valued Guest,
Thank you for choosing to stay at Novotel Nara.
Thank you so much for taking the time to share your experience! We are thrilled to hear that you enjoyed our breakfast and that our service made a positive impression. Our team always strives to make every guest feel welcome and comfortable, and your kind words are a wonderful encouragement for all of us.
We will be sure to share your feedback with the breakfast team—they will be delighted to know their efforts made your morning enjoyable. We truly hope to have the pleasure of welcoming you back soon for another memorable stay.
Warm regards,
Makoto Kaida
General Manager
NOVOTEL NARA
Dear Valued Guest,
Thank you for choosing to stay at Novotel Nara.
Thank you very much for taking the time to share your wonderful feedback.
We are delighted to hear that you found your room comfortable and spacious, and that our staff made a positive impression with their friendliness. It’s also wonderful to know that you enjoyed our large public bath and found it clean and relaxing.
Your kind words mean a lot to our team, and we are thrilled to hear that you plan to stay with us again on your next visit to Nara. We look forward to welcoming you back for another enjoyable and memorable stay.
Warm regards,
Makoto Kaida
General Manager
NOVOTEL NARA
客户意见评级 5.0/5
Liang C.
家庭住宿
-
所有已确认评论
位置方便,入住体验很棒。
Dear Valued Guest,
Thank you for choosing to stay at Novotel Nara.
Thank you very much for taking the time to share your wonderful feedback and for choosing to stay with us.
We are truly delighted to hear that you found our location convenient and that your stay experience was great. Being easily accessible and providing a comfortable, enjoyable environment are priorities we focus on to ensure all our guests feel relaxed and well taken care of. Knowing that these aspects contributed positively to your stay is very rewarding for our team.
It is always our goal to create a memorable experience for every guest, from the comfort of our rooms to the attentiveness of our staff. Your encouraging words inspire us to continue maintaining high standards and to keep improving wherever possible.
We sincerely look forward to welcoming you back on your next visit and providing another pleasant and seamless stay experience.
Warm regards,
Makoto Kaida
General Manager
NOVOTEL NARA
Dear Valued Guest,
Thank you for choosing to stay at Novotel Nara.
Thank you very much for taking the time to share your detailed feedback with us.
We are delighted to hear that you were very satisfied with your stay at Novotel Nara and that your overall experience was almost perfect. It is wonderful to know that our facilities, services, and hospitality contributed to making your stay enjoyable.
We also appreciate your comment regarding room upgrades and sincerely apologize that we were unable to accommodate a larger room during your visit. Your feedback is very valuable, and we will share it with our team as we continuously strive to improve our services and provide an even better experience for our guests.
It is especially rewarding to hear that, despite this limitation, you still had a positive experience and would consider staying with us again. We look forward to welcoming you back to Novotel Nara in the future and hope to make your next stay even more comfortable and memorable.
Warm regards,
Makoto Kaida
General Manager
NOVOTEL NARA
Dear Valued Guest,
Thank you for choosing to stay at Novotel Nara.
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear that you enjoyed your stay and appreciated our large bath and rich, delicious breakfast. It is wonderful to know that our staff made a positive impression with their enthusiasm and service, as we always strive to provide a welcoming and attentive experience for our guests.
We also appreciate your comments regarding transportation and travel time to the main scenic spots. Your feedback is valuable and will be shared with our team as we continue to look for ways to improve convenience for our guests.
Thank you again for staying with us. We look forward to welcoming you back for another enjoyable stay in the future.
Warm regards,
Makoto Kaida
General Manager
NOVOTEL NARA