Dear Valued Guest, Thank you for choosing to stay at Novotel Nara. Thank you so much for your wonderful review! We’re thrilled to hear that everything from our service to the room met your expectations perfectly. It’s especially great to know you enjoyed our roof terrace — it truly is a special spot designed for guests to relax and unwind. Your kind words inspire us to continue creating memorable experiences for all our visitors. We look forward to welcoming you back soon for another relaxing and enjoyable stay. Warm regards, Makoto Kaida General Manager NOVOTEL NARA

Dear Valued Guest, Thank you for choosing to stay at Novotel Nara. Thank you very much for your kind feedback. We’re delighted to hear that even during your short one-night stay, you were able to fully relax and enjoy your time with us. Providing a peaceful and comfortable environment for our guests is very important to us. It was truly a pleasure to have you as our guest, and we hope to welcome you back soon for a longer stay where you can further unwind and experience everything our hotel has to offer. Warm regards, Makoto Kaida General Manager NOVOTEL NARA

Dear Valued Guest, Thank you for choosing to stay at Novotel Nara. Thank you very much for your kind and thoughtful feedback. We are truly delighted to hear that you enjoyed your stay at Novotel Nara and that our hotel’s cleanliness, friendly staff, and public bath facilities contributed to a pleasant and relaxing experience. It’s always a joy to welcome returning guests like you, and knowing that you are happy to come back again and again is the highest compliment we could receive. Our team works hard to create a warm and comfortable environment where every guest can feel at home and enjoy the unique offerings of our hotel. We look forward to welcoming you back on your future visits to Nara and to providing you with many more memorable stays filled with relaxation and comfort. Warm regards, Makoto Kaida General Manager NOVOTEL NARA

Dear Valued Guest, Thank you for choosing to stay at Novotel Nara. Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great time with us — from the location to the service, and everything in between. It’s fantastic to know that you enjoyed the room’s decoration and its location within the hotel. Creating a welcoming and relaxing atmosphere for our guests is one of our top priorities, so it’s incredibly rewarding to hear your kind words. We truly appreciate your support and are especially grateful to know that you would mention us again — recommendations like yours mean the world to us. We look forward to welcoming you back for another memorable stay in the future! Warm regards, Makoto Kaida General Manager NOVOTEL NARA

Thank you very much for choosing to stay at Novotel Nara. We are delighted to hear that you found our reception team friendly and that your room was ready early upon your arrival. Your positive feedback is greatly appreciated. At the same time, we sincerely regret that the lounge service and breakfast did not meet your expectations. We take your comments regarding the lounge staffing, beverage options, food availability, and the breakfast selection seriously, and will use them to improve our offerings and overall guest experience. While we understand that these aspects impacted your stay, please be assured that we are committed to enhancing our services so that all guests can enjoy a more comfortable and satisfying experience. We truly appreciate your valuable feedback and look forward to welcoming you back to Novotel Nara in the future. Best regards, Makoto Kaida General Manager Novotel Nara

Dear Mr/Ms Pio, Thank you for choosing to stay at Novotel Nara. Thank you for taking the time to share your kind comments. We are delighted to hear that you appreciated the room layout and found it well-designed and functional. It’s also wonderful to know that our modern, spacious twin rooms and the service provided by our well-trained staff contributed to a positive experience. Your feedback is truly encouraging and motivates our team to continue delivering high-quality service to every guest. We look forward to welcoming you back on your next visit. Warm regards, Makoto Kaida General Manager NOVOTEL NARA

Dear Mr/Ms Lukas Z., Thank you for choosing to stay Novotel Nara. Thank you for your fantastic feedback! We’re so glad to hear that you had a great stay and enjoyed the spacious rooms, excellent service, and especially our wellness facilities. It’s wonderful to know that you felt you received great value for your money. We truly appreciate your kind words and hope to welcome you back for another enjoyable stay in the future! Warm regards, Makoto Kaida General Manager NOVOTEL NARA

Dear Valued Guest, Thank you for staying with us at Novotel Nara. Thank you so much for your kind words and for taking the time to share your experience. We are thrilled to hear that you enjoyed your stay and found our staff to be friendly and helpful. It is wonderful to know that our location and service contributed to a memorable visit. We look forward to welcoming you back anytime. Warm regards, Makoto Kaida General Manager NOVOTEL NARA

Dear Mr. Stefan, Thank you for staying at Novotel Nara. We appreciate your time writing us a review of your stay with us. Thank you for the perfect rating. We are delighted that you enjoyed your stay especially the public bath and the rooftop terrace. We are grateful and hoping that we live up to the high standards. We are looking forward to welcoming you again. NOVOTEL NARA General Manager Makoto Kaida