Grand Mercure Bangkok Atrium 5 gwiazdki

The hotel was super nice. Just name is it you will have it. We stayed in 1410 with a fantastic view. The breakfast is a little turn off as they had no option in cheese. But overall a beautiful hotel and the staff is very friendly. A big shoutout to JAMIE at front-desk who helped us with the checkin and all our queries. He is very kind and dedicated. We forgot the name of the service lady in our restaurant she was also very friendly. Thank you for making our stay memorable. Will come back very soon. Much love from Maldives

I have stopped in Bangkok for 3nights on my way back to the Uk from Australia . Based on the trip advisor score i opted to book the Grand Mercure Atrium for the three nights. I’m glad i did as the hotel has lived up to its trip advisor score. Check in was efficient and fast and my bag was bought straight to my room. I was staying in a corner room on the 19th floor and the room was excellent. I had a king size bed which was very comfortable. It appeared the bed linen was changed daily so each night i enjoyed a fresh bed. I visited the pool and enjoyed a swim or two along with a cold beer. As with most of Thailand it is the staff that make the difference in a stay. From the reception,bar, breakfast,pool and room cleaners i found everyone to be friendly and very polite and willing to help in any way. A big thank you to all in these areas. I opted to go out for the day and a car was arranged to fulfil my needs and again i could not fault this service. I only had breakfast once but found the range of offerings to suit all tastes. Once again thank you to all of the staff from behind the scenes and front of house for a great stay. I will return and stay again.

This Hotel has everything needed for a comfortable stay in Bangkok, most importantly , Professional, competent , friendly ,Proactive and welcoming staff. I stayed 7 nights and was most pleased with my stay. I received the room I requested , the guest computer was first class , got a little printing done with some help from reception , the Pool , bar and area were just "GREAT", the Reception were always eager to accommodate my needs and wants , the Restaurant food, particularly Room Service and Breakfast and the staff were outstanding ,concierge were always eager to help for anything and lastly but very importantly the Housekeeping staff were true professionals , especially in respecting "do not disturb sign" A BIG THANKYOU TO ALL !!! VERY HAPPY !!! I am going to take this opportunity to mention some of the exceptional staff at the Grand Mecure Hotel - Papoj Panprasong (Mai) - Reservations Officer- Thankyou for your time, effort and help in making my booking , much appreciated. Charia - Telephone Operator - Thankyou for making my International phone calls everyday for me, much appreciated. Pool Bar - Suttida (natty) and Sumvit (Joey) - Professional , friendly, welcoming and basically very nice people ! Thankyou for the Pina coladas and especially for making me feel very welcome , a pleasure to meet and chat with both of you. Amchali ( Nam Tan) - Trainee Public Restaurant - your bright and cheery personality when delivering Room service was an absolute pleasure for me to experience . Thankyou . Sarun - Telephone Operator - Thankyou for for all your help. Chai - Bell Captain - Professional , Proactive and a "True Gentleman". Thankyou. Sun - Guest Relation Supervisor - Professional, eager to please and very bright young woman. Thankyou The Breakfast Staff - a very BIG THANKYOU to all of you , food was "Top Class" and the service was impeccable , well done ! BRAVO !!! Special mention - Patty - Assistant Restaurant Manager "Pasaritar - Professional. friendly and welcoming . Thankyou for everything Natcharnon Com 3 - Omelette Chef - a true Professional , "SUPER COOL" under presure ! Thankyou for your wonderful omelettes every morning. Kanitta (pov) - F&B Attendant - Professional , welcoming , friendly and empathetic . Thankyou for the coffees , a true pleasure to be greeted by you in the Morning. Chattima (Aon) - F&B Attendant - Professional, welcoming , friendly and empathetic. Thankyou for the coffees , a true pleasure to be greeted by you in the Morning. Solise (Praew) Trainee - Professional and welcoming . La Khue - Captain - Professional and welcoming. Praew - F&B Attendant - Professional and welcoming. Kitipoom - GSA - Professional. Meena - F&B Attendant - Professional and friendly Praputsom (Aun Anu) F&B - Professional and friendly.

This hotel is fabulous, I felt really comfortable. The breakfast is delicious and the personal is so kind and sweet, specially Chai, he take care of me and he always help me with everything.ni really suggest this hotel in Bangkok.

Very comfortable stay Staff is really helpful they go out of their way to help you 10 stars for Siri and the concierge team She was very helpful kept at my case with phone calls and reservations until it was all resolved, she basically made my day.