イビス チェンマイ・ニムマン・ジャーニーハブ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,018 件のレビュー

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イビス チェンマイ・ニムマン・ジャーニーハブ - Image 4
7-17 Moo 2, Huay Kaew Road, Chang Phueak, Muang, 50300 チェンマイ, タイ

説明

ホテルのその他の情報

  • 朝食は午前4時から正午までご用意しています

  • An international pet-friendly hotel.

  • ニンマンから500mの場所に位置しており、山々、歴史的な寺院、ナイトライフ、ショッピングへのアクセスも良好です。

  • チェンマイ大学隣接

  • ワークエリアとLED HD TVを備えたデザイン性の高い客室、高速インターネットアクセス

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ホテル所在地

イビス チェンマイ・ニムマン・ジャーニーハブ

7-17 Moo 2, Huay Kaew Road, Chang Phueak, Muang
50300 チェンマイ
タイ

GPS:18.804141, 98.963241

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • バー
  • 全館禁煙

CHARLIE'S CORNER

Charlie's Corner is a vibrant social hub with high speed wifi. Chill through the day or afternoon with a great selection of International bar bites and favourites with a cocktail in the evening or your favourite local beer.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,018 件のレビュー

お客さまの声 2.0/5

Takahiro M. ビジネス - 確認済みレビュー すべて

部屋をはじめスタッフの対応や清潔感は問題なく快適な滞在であったが、チェックイン時の精算額が見積額と異なっており、確認作業等でチェックアウトに20分近く要して出遅れてしまった。

Dear Khun Takahiro M. Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to read that you found the room comfortable and clean, and that our team’s service met your expectations during your stay. Your positive comments regarding the accommodation and our staff are truly appreciated. We sincerely regret the inconvenience you experienced at the time of your departure. Upon review, we understand that an error occurred during the initial settlement at check-in, where the charged amount differed slightly from the estimated total. As a result, our team needed to verify the charges and process the remaining balance at check-out, which unfortunately extended the departure process. We recognize that this caused an unnecessary delay, particularly when you were preparing to leave, and we fully understand how frustrating this must have been. Please be assured that we have reminded our team to double-check settlement amounts carefully during check-in, especially when handling multiple arrivals, in order to prevent similar situations in the future. Thank you again for your feedback, which helps us improve our processes and guest experience. We hope to have the opportunity to welcome you again on your next visit to Chiang Mai. Best regards, Nakul Gupta General Manager ibis Chiang Mai Nimman Journeyhub

お客さまの声 4.0/5

Takayuki F. ビジネス - 確認済みレビュー すべて

滞在中、 水ボトルの補給忘れ…2回 シャワーブースの排水口詰まり…3回 あった。

Dear Khun Takayuki, Thank you for choosing to stay with us. We regret that your stay was affected by the water bottle refills being missed twice and the shower drain being blocked on three occasions. We understand how these issues could have disrupted your comfort and overall experience. Please know that your feedback is taken very seriously. We are reviewing our cleaning and maintenance procedures to ensure that such issues are addressed promptly and prevented in the future. Our goal is to provide every guest with a smooth and comfortable stay. We truly appreciate you taking the time to share your experience, as it helps us improve and continue to provide better service. Best regards, Boondarik W. Operations Executive ibis Chiang Mai Nimman Journeyhub

お客さまの声 5.0/5

Hiroshi M. ビジネス - 確認済みレビュー すべて

従業員の方がとても親切で、いつも快適に過ごすことができます。

Dear Khun Hiroshi, Thank you very much for your excellent review and for choosing to stay with us at ibis Chiang Mai Nimman Journeyhub. We are truly pleased to know that you had an outstanding overall experience and that you found our Heartist to be friendly and attentive. It is wonderful to hear that our Heartist helped make your stay comfortable, and that you were satisfied with your arrival, accommodation, cleanliness, and check-out experience. Your kind recognition means a great deal to us, and we sincerely appreciate your recommendation. We look forward to welcoming you back again on your next visit to Chiang Mai. Warm regards, Boondarik W. Operations Executive ibis Chiang Mai Nimman Journeyhub

お客さまの声 4.0/5

Masakazu Y. ビジネス - 確認済みレビュー すべて

以前の宿泊分も会員ステータスに反映してもらいありがとうございます。

Dear Khun Masakazu, Thank you very much for sharing your kind feedback regarding your recent stay at ibis Chiang Mai Nimman Journeyhub. We are truly delighted to know that you found our hotel clean and that our team made a positive impression on you. Your appreciation for including your previous stays in your ALL membership status is greatly valued. Recognizing and rewarding our loyal members is very important to us. It is especially encouraging to receive your high ratings for our Heartist, WiFi, and check-out experience. Your feedback inspires us to continue delivering friendly and efficient service to all our guests. We sincerely look forward to welcoming you back on your next visit to Chiang Mai. Warm regards, Boondarik W. Operations Executive ibis Chiang Mai Nimman Journeyhub

お客さまの声 4.0/5

Shinji O. ビジネス - 確認済みレビュー すべて

スタッフの対応が親切です。

Dear Khun Shinji O., Thank you very much for taking the time to share your review of your stay at ibis Chiang Mai Nimman Journeyhub. We are delighted to hear that you appreciated the friendliness and service of our team. Your kind words are a great encouragement for our staff to continue providing warm and attentive service to all our guests. We look forward to welcoming you back in the near future and providing you with an even more enjoyable stay. Warm regards, Boondarik W. Operations Executive ibis Chiang Mai Nimman Journeyhub

その他のウェブユーザーの評価

  • 592 件のレビュー 9.2/10 ロケーション
  • 764 件のレビュー 7.7/10 客室
  • 782 件のレビュー 9.1/10 サービス
  • 14 件のレビュー 7.8/10 インターネット
  • 454 件のレビュー 8.9/10 清潔さ
  • 208 件のレビュー 8.1/10 朝食
  • 179 件のレビュー 8.9/10 雰囲気
  • 154 件のレビュー 7.6/10 設備

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