メルキュールチェンマイ 4 つ星

We have stayed many times at this hotel over the past 10 years except between 2021-22 however, we were there in April 23 and were surprised how good the hotel was after Covid. They were able to keep a lot of the staff we know from previous years which is a credit to the management team. We enjoy the service the hotel has and the old world charm that we like, big lobby/lounge and the rooms .beds are big, very clean. We enjoyed the hotel restaurant for breakfast and dinner with a good selection that suited us. The lawn area is nice for sitting outside the dining area. The only down side was the air quality due to fires on the border with Myanmar(Burma) .The location of the hotel is very central to the main shopping centres by mini bus (tut tut) we would pay 20 Baht each per trip. It is a short 10-15 min walk to the old city walls.

Great locaton, close to the Chang Puak Night Market & Super Market next door. Very centralize even it is not sitting in the city center but very convinience to go around to any where in Chiang Mai. only a few min from the Chiang Mai International Airport. Staffs are friendly and room is cleaned

I stayed in this hotel for 2 nights, This hotel is located in the quiet area of Chiang Mai. Staffs are polite and helpful, the room is too wide, the bed is too big. My friends stayed with me just 1 night that we can stay comfortably in one room. (We paid for extra) There many shop, cafe and restaurant around the hotel's area. That's very comfortable to stay. The important thing, the location is not to far from the international airport.

Needed 1 night stay as a transit to Chiang Rai after arriving at Chiang Mai airport. Really great $ deal with breakfast. Room was very comfortable and large, good gym and lovely roof pool. The other pool was out of service due to renovation which is common during low season. Staff very friendly and helpful with everything. Good breakfast. Transfer from airport cost 200 baht which we booked at transfer desk at airport. Pretty same everywhere else. Red Songthaew from resort to Chiang Mai bus terminal cost 170. Porter organised for us. The is large shopping complex across the road, 5 minute walk, called Maya. There is a great food hall on lower level for a variety of cheap especially if your vegan We were in heaven and so so cheap. Cinema here also at a ridiculous low price. Also a mini supermarket. Not sure of the distance to old town ny walk but can easily catch a tuk tuk or other. Its not that far. Would stay again if the location suited us.

I found this hotel after arriving in Chiang Ma at 11pm and realizing that I had accidentally booked my original hotel for the day following my arrival and that original hotel was fully booked for the night I arrived. I desperately called nearby hotels, with the Mercure having a room available for that night. The best thing about the hotel was Tara, the absolutely wonderful late shift front desk associate who got me squared away with a room immediately. She is extremely warm, polite, and her English is fantastic. If you check in later in the evening, please give her a warm hello, because she is tier one. She is the reason that this particular hotel has a 5 star rating and not a 4. The air conditioning in the hotel rooms was fantastic, if you are not a fan of hot weather, the hotels AC was bar none exceptional. The room service menu was quite limited but everything I ordered from the menu was quite appetizing and of good value. The location is slightly north of the old city but still within a very convenient distance to the old town. My primary dissatisfaction with the hotel were only that there were no towels in my room when I arrived but that was quickly squared away by alerting the hotel staff. The second issue was that the water in the shower was not very hot and that was the only annoyance that was not something that could not be addressed.