メルキュールチェンマイ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 109 件のレビュー

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説明

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  • 無料のWi-Fiを完備した広く快適な客室

  • パノラマビューの屋外プールをお楽しみください

  • 近くにスーパーと銀行サービスがあり、敷地内に専用無料駐車場をご用意

  • チェンマイ国際空港から10分

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ホテル所在地

メルキュールチェンマイ

183 Changpuak Road, SRI POOM. MAUNG DISTRICT, タイ
50200 チェンマイ
タイ

GPS:18.802206, 98.985593

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

CITRUS

All-day dining venue featuring International buffets and all-day dining menu choices.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  109 件のレビュー

トリップアドバイザーの評価  3.5/5  1,247 件のレビュー

One Star if that

トリップアドバイザーの評価 1.0/5

L7366REmichaelc トリップアドバイザー認証口コミ

5 Star staff working a 1 Star hotel. Needs deep clean and total renovation. Shower floods toilet floor. Safe not working. Rooms are dirty. TV Chanel are mostly 3 world news, no movies channel are none existent Food quality is poor. Surprised it still is a Mercure brand. Been a Platinum member I would not stay or recommend this hotel.

Dear L7366REmichaelc, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Chiang Mai. We deeply regret to learn that your experience did not meet your expectations. Your comments about the cleanliness of the rooms, the functionality of the amenities, and the quality of the food have been shared with our management team for immediate review and improvement. We appreciate your kind words about our staff, as their dedication to service is a cornerstone of our commitment to our guests. We apologize sincerely for not providing the level of accommodation and service that aligns with the Mercure brand standards. Please be assured that we are actively working on enhancing the quality of our facilities to ensure a more comfortable and enjoyable stay for all our guests. We hope to have the opportunity to welcome you back in the future to demonstrate the improvements we are making. Best regards, Sirisook Moore General Manager

空港から近くで最高

お客さまの声 5.0/5

フ. ファミリー - 確認済みレビュー すべて

スタッフは笑顔で英語も堪能、素晴らしかったです。部屋もキレイで大変良かったです。 満点ですね!

Naoki F. 様 この度は、Mercure Chiang Mai でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 The Management

Chang mai

トリップアドバイザーの評価 4.0/5

tracyb7x トリップアドバイザー認証口コミ

Night bizarre is amazing. Mercure hotel had the biggest and comfiest beds. Old fashioned lovely hotel. Staff were amazing nothing was a bother. Easy to get about tuk tuk taxi or walk. The night markets and food markets fantastic. The locals are so nice and respectful so friendly.

Dear Tracyb7x It was with our great pleasure to have you with us, we sincerely appreciate you taking the time to write a review of your experience of your stay at our hotel. It was an honor to hear that our property and services are to your satisfaction, we thank you very much for your kind words and compliments, as these will encourage and motivate our team to always strive for better services to our value guests. Sincerely, The Management

Hopefully next time the full 5 stars

トリップアドバイザーの評価 4.0/5

Sammypla Solo travel - トリップアドバイザー認証口コミ

Mercure Chiangmai, where to start.... okay with the reception staff, the room maids, the engineers, the bellboys, the van drivers.... they are ALL so nice, friendly and giving you the warmth to feel at home at Mercure Chiangmai! Not the full 5 stars because this Mercure hotel is a bit different from other Mercure hotels I have visited in Thailand and other countries. It's not that luxurious, read, a bit outdated from what Mercure guests are used too in other Mercure properties. But, I did enjoy my stay here a lot. Although I had some problems with my air-conditioning the first night, the chief engineer solved the problem with a big smile. During late afternoon it was quite noisy on my floor due to be on the "groups" floor. And some things like the sunbeds at swimming pool area, and towel hangers at bathroom could be improved. So after my stay I contacted the hotel and after a prompt reply they promised me to take my remarks into account. So, let's see, visiting there again at the end of May.... Just to remember,very comfy beds, clean rooms, refreshing swimming pool, lovely staff, free transfer to nightmarket.....

Dear Sammypla, It was with our great pleasure to have you with us, we sincerely appreciate you taking the time to write a review of your experience of your stay at our hotel. It was an honor to hear that our property and services are to your satisfaction, we thank you very much for your kind words and compliments, as these will encourage and motivate our team to always strive for better services to our value guests. Sincerely, The Hotel Management

Wonderful Staff!

トリップアドバイザーの評価 4.0/5

Coco T トリップアドバイザー認証口コミ

We stayed at Mercure Chiang Mai during Christmas week. The hotel is a bit outdated, but it didn't bother us since the room is clean (except under the bed which was too dusty. We saw it on our last night, so we didn't ask for it to be cleaned anymore.) Breakfast was good and was inexpensive (B150/person). The hotel also provided free shuttle service to weekend market/night market. The staff were all very friendly, but one of them stood out - Ms Kanlaya Manokiang. She helped us book our tours, called the tour agency for us and answered all our questions and was just so accommodating. She always had a smile on her face and always greeted us every time she saw us pass by the reception area. Thank you, Ms Kanlaya, for being so kind to us! We loved our holiday in Chiang Mai and are truly glad we stayed at Mercure.

Dear Cocotravels17 We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 222 件のレビュー 9.1/10 ロケーション
  • 308 件のレビュー 8.2/10 客室
  • 328 件のレビュー 9.7/10 サービス
  • 154 件のレビュー 8.4/10 清潔さ
  • 121 件のレビュー 7.9/10 朝食
  • 114 件のレビュー 9/10 料理
  • 114 件のレビュー 4.3/10 雰囲気
  • 92 件のレビュー 9.2/10 お値打ち度

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