SLS Barcelona 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.2/5 1.288 beoordelingen

SLS Barcelona - Image 1
SLS Barcelona - Image 2
SLS Barcelona - Image 3
SLS Barcelona - Image 4
Carrer de la Pau 2, Port Forum, 08930 BARCELONA, Spanje

Omschrijving

Extras van het hotel

  • 6 restaurants en bars die de culinaire en sociale scene van Barcelona herdefiniëren.

  • Hondenvriendelijk hotel aan de waterkant met ruime kamers en suites met elk een eigen balkon

  • Drie kenmerkende seizoensgebonden zwembaden, ontworpen voor elke stemming.

  • Halcyon Spa biedt een wellnesservaring met meeslepende behandelingen en een bubbelbad.

  • Spectaculaire evenementenlocaties, waaronder balzaal 770 m² met veel natuurlijk daglicht.

Onze accommodaties

Boek dit hotel
Kamer 1

Hotel locatie

SLS Barcelona

Carrer de la Pau 2, Port Forum
08930 BARCELONA
Spanje

Gps:41.41693, 2.231271

Telefoon
Fax +34 932 53 74 74

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.2/5  1.288 beoordelingen

Avis-klantbeoordeling 4.5/5

Peter R. Gezinnen - ALL bevestigde berichten

Avis-klantbeoordeling 4.5/5

Niels W. Gezinnen - ALL bevestigde berichten

Avis-klantbeoordeling 3.5/5

Daphne F. V. D. S. Stellen - ALL bevestigde berichten

Dear Mrs. V. D. S., Thank you for taking the time to share your detailed feedback following your stay at SLS Barcelona. We are pleased to know that you enjoyed the beauty of the hotel, our rooms and the comfort they provide. At the same time, we are sorry to hear that several aspects of the service did not meet the five-star standards you expected. Your comments are particularly valuable to us as they highlight areas where we have room to improve. We sincerely regret that your breakfast experience was not as enjoyable as it should have been. We understand how frustrating it can be when tables are not cleared promptly, essential items are not replenished, or the team is unable to provide clear answers to guests' questions. We have shared your feedback with our Food & Beverage management team so that these points can be addressed and the necessary improvements implemented. Regarding your experience with the room providing direct pool access, we are sorry that the setting did not meet your expectations. We appreciate your feedback and will take it into consideration when reviewing how we communicate the characteristics and policies of these rooms. We also appreciate your comments regarding the rooftop. While we are pleased that you found this area quieter and more relaxing, we regret that the atmosphere and additional charge for the sunbeds did not fully meet your expectations. Your observation regarding the design and overall ambience of the rooftop has been noted and will be shared with the relevant team. We fully agree that a five-star experience should be supported not only by beautiful facilities, but also by attentive, knowledgeable and proactive service. Your comments regarding staff training, supervision, replenishment and the overall level of attention have therefore been taken seriously and shared with the relevant management teams. Thank you once again for your honest and constructive feedback. We hope to have the opportunity to welcome you back to SLS Barcelona and provide you with a more seamless and personalized five-star experience on your next visit. Warm regards, The Quality Team

Avis-klantbeoordeling 5.0/5

Anoniem Stellen - ALL bevestigde berichten

Dear Mr. Van Den Berg, Thank you so much for your wonderful review. We are delighted to know that your stay exceeded your expectations and that you enjoyed your beautiful room, the comfortable bed, and the thoughtful service from our housekeeping team. We sincerely appreciate you bringing to our attention that your Gold Member status was not recognized during your stay. Please accept our apologies for this oversight. We understand how important it is to acknowledge our loyal guests, and we will share your feedback with our team to help ensure a more seamless experience in the future. It was a pleasure to have you with us, and we look forward to welcoming you back for another exceptional stay soon. Warm regards, The Quality Team

Avis-klantbeoordeling 4.0/5

Aniek B. Stellen - ALL bevestigde berichten

Dear Mrs. B., Thank you for taking the time to share your feedback. We are delighted to know that you enjoyed our beautiful hotel, the cleanliness of our facilities, and the warm hospitality of our team. It is also wonderful to hear that you appreciated the quality of our food and beverages. We sincerely apologize for the disappointment you experienced during your visit to Cosmico. We understand how frustrating it must have been to learn that the sushi menu was unavailable only after ordering your drinks. Your comments regarding the communication from our team have been shared with the restaurant management, as we agree that this information should have been provided from the outset to allow you to make an informed choice. Thank you once again for your valuable feedback. We truly appreciate your comments, as they help us continue improving the guest experience. We hope to have the pleasure of welcoming you back to SLS Barcelona in the future. Kind regards, The Quality Team

Andere internetgebruikers beoordelen ons hotel

  • 635 beoordelingen 6.3/10 Locatie
  • 1.031 beoordelingen 7.5/10 Kamer
  • 1.303 beoordelingen 6.6/10 Service
  • 15 beoordelingen 6.3/10 Wifi
  • 615 beoordelingen 9.4/10 Sfeer
  • 387 beoordelingen 7.8/10 Ontbijt
  • 316 beoordelingen 7.2/10 Netheid
  • 275 beoordelingen 4/10 Goede prijs-kwaliteitsverhouding

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