Dear Mr. K., Many thanks for taking a moment to fill in our feedback survey regarding your recent stay with us. We are really glad to learn that you had enjoyed your stay with us, and we very much appreciate the high ratings that you have given to us. If there is anything additional that you would like to point out, please don't hesitate to do so - our guest's opinion is very much valued. We hope to welcome you back in the future for another pleasant experience! With best wishes, Pille-Riin Linno Operations Manager Mercure Tallinn

Dear Mr. T., Thank you very much for choosing our hotel as your place to stay for your trip to Tallinn. We are very happy to see, that you enjoyed your stay with us and took the time to give us some feedback. We use the input to keep the guest’s experience high and to hopefully even elevate it in the future! Hoping, that this experience was memorable enough, that you will be staying with us in the future! With best wishes, Pille-Riin Linno Operations Manager Mercure Tallinn

Dear Ms. Q., Thank you so much for your wonderful review and for sharing your experience with us! We are delighted to hear that the positive recommendations from your clients matched your own stay at Mercure Tallinn. It is truly rewarding to know that you found our hotel comfortable, well-located, and that our service and facilities exceeded your expectations. Your kind words about our breakfast and the hospitality of our team mean a great deal to us. Providing exceptional experiences for our guests is our highest priority, and it is always encouraging to receive such positive feedback. Thank you for your trust and for continuing to recommend Mercure Tallinn as an excellent choice. We look forward to welcoming you back again in the future. Warm regards, Pille-Riin Linno Operations Manager Mercure Tallinn

Dear Blas, Thank you for taking the time to share your excellent review. It’s truly rewarding to hear that you enjoyed your stay with us. Our team works hard to create a comfortable and memorable experience for every guest, so your feedback means a great deal. I’m especially pleased to know that our staff met your expectations. We continuously strive to maintain high standards, and it’s always encouraging to see those efforts reflected in our guests’ experiences. We genuinely appreciate your support and hope to have the pleasure of welcoming you back again in the near future. Warm regards, Pille-Riin Linno Operations Manager Mercure Tallinn

Dear Mr. F. d. C., Thank you very much for your wonderful review and for rating your stay so highly. We are delighted to hear that you enjoyed the cleanliness of the room and the breakfast options, among other things. Our team works hard to make every stay as smooth and comfortable as possible, so your kind feedback means a lot to us. We truly hope to welcome you back again on your next trip. Safe travels and thank you for choosing to stay with us! Kind regards, Pille-Riin Linno Operations Manager Mercure Tallinn

Dear Mr. Diaz R., Thank you very much for your wonderful review and for rating all aspects of your stay so positively. It truly means a lot to our entire team to receive such encouraging feedback. We are delighted to hear that you enjoyed your experience with us and that our services met your expectations. The lovely score you gave us is a great motivation to our staff, who work every day to provide memorable and comfortable stays for our guests. We appreciate you taking the time to share your experience, and we look forward to welcoming you back again soon. Warm regards, Pille-Riin Linno Operations Manager Mercure Tallinn

Dear Irina G., Thank you for your feedback! We’re glad to read you enjoyed your stay and found the room cleanliness and beds to be excellent. Your comments about the reception and restaurant staff are appreciated, and we’ll work on enhancing their service to ensure a warmer welcome for our guests. We also understand the importance of having hot milk for coffee and will look into how we can improve that experience. Regarding breakfast, we do offer breakfast boxes for early check-outs, and we’d be happy to remind guests about this option at check-in. Your insights are invaluable, and we hope to provide an even better experience on your next visit! Sincerely, Harles Tammeleht General Manager Mercure Tallinn