Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you enjoyed our excellent location in Ginza, comfortable room, and attentive staff. We truly appreciate your feedback and look forward to welcoming you back to ibis Styles Tokyo Ginza. Best Regards, Bikash Front Desk ibis Styles Tokyo Ginza

Dear Valued Guest, Thank you for choosing ibis Styles Tokyo Ginza and for taking the time to share your feedback. We're delighted to hear that you enjoyed our convenient location, found the bathroom well equipped, and appreciated our commitment to sustainability. It means a lot to us that you noticed our efforts in this area. I would also like to sincerely apologize for not offering you your welcome drink during check-in. This was an oversight on my part, and I truly appreciate you bringing it to my attention. I will be more mindful to ensure this does not happen again. We also appreciate your comments regarding the breakfast selection. Your feedback has been shared with the relevant department for their consideration as they continue to improve the dining experience. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back on your next visit to Tokyo. Warm regards, Niru ibis Styles Tokyo Ginza

Dear Valued Guest, Thank you for your wonderful review. We are delighted to hear that you enjoyed our convenient location, breakfast, and the service provided by our team. We are especially pleased to know that our staff Niru made such a positive impression during your stay. Your kind words will be shared with her and the rest of our team. We truly appreciate your recommendation and look forward to welcoming you back to ibis Styles Tokyo Ginza on your next visit. Best Regards, Bikash Front Desk ibis Styles Tokyo Ginza

Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you enjoyed our excellent location and the many shops and restaurants nearby. It is wonderful to know that our location contributed to your enjoyable stay. We look forward to welcoming you back to ibis Styles Tokyo Ginza on your next visit. Best Regards, Bikash Front Desk ibis Styles Tokyo Ginza

Dear Valued Guest, Thank you very much for your kind review. We are so pleased to hear that you enjoyed our location and that our reception, housekeeping, and restaurant teams helped make your stay a pleasant one. Your compliments mean a lot to us, and we will be sure to share your kind words with the entire team. It was our pleasure to have you as our guest, and we hope to welcome you back again soon. Warm regards, Niru Front Desk

Dear Valued Guest, Thank you very much for sharing your experience! We are delighted to hear that you enjoyed our location, breakfast, Wi-Fi, and, most importantly, the helpfulness of our team. We truly appreciate your positive feedback and look forward to welcoming you back soon for another pleasant stay. Kind regards, Bikash Front Desk ibis Styles Tokyo Ginza

Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to hear that you found your stay comfortable and that our consistent service met your expectations. It is always rewarding to know that our guests can rely on the quality and reliability associated with the ibis brand. We truly appreciate your kind words and look forward to welcoming you back on your next visit to Tokyo. Warm Regards, Bikash ibis Styles Tokyo Ginza

Dear Valued Guest, Thank you for sharing your feedback regarding your stay at ibis Styles Tokyo Ginza. We are glad to hear that you appreciated our convenient location. We are sorry to hear that the brightness in the room, the comfort of the bed, and the breakfast did not fully meet your expectations. Your comments are very important to us and will be shared with the relevant teams as we continue working to improve our guests’ experience. We hope to have the opportunity to welcome you back and provide an even better stay in the future. Best Regards, Bikash Front Desk ibis Styles Tokyo Ginza

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are very pleased to know that you enjoyed our convenient location and found our team polite and helpful throughout your stay. We also appreciate your comments regarding the hotel facilities and the televisions in the rooms. Your feedback is very valuable to us, and we understand the importance of modern amenities for our guests’ comfort and experience. Please rest assured that we are continuously looking for ways to improve our facilities. We hope to have the opportunity to welcome you back again in the future. Kind regards, Bikash Front Office ibis Styles Tokyo Ginza

Dear Valued Guest, Thank you for your feedback. We’re glad you enjoyed our convenient location and appreciate your comments about breakfast. We will take them into consideration to improve our offerings. We hope to welcome you back soon. Best regards, Bikash Front Desk ibis Styles Tokyo Ginza

Dear Valued Guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed our convenient location, comfortable stay, and the friendliness of our team. We look forward to welcoming you again in the future. Warm regards, Bikash Shrestha Front Desk ibis Styles Tokyo Ginza

Dear Valued Guest, Thank you very much for your wonderful feedback. We’re so happy to hear that you enjoyed your stay with us—from the café food and luggage shipping service to our location, clean and comfortable rooms, and our team’s service. Your kind words and praise truly mean a lot to us. We hope to have the pleasure of welcoming you back again soon. Best regards, Niru Front Desk Ibis Styles Tokyo Ginza

Dear Valued Guest, Thank you for sharing your feedback. We’re so glad to hear that you enjoyed our central location and found our staff friendly. It’s always our goal to make guests feel welcome and comfortable. We hope to have the pleasure of welcoming you back soon! Warm regards, Bikash Front Office ibis Styles Tokyo Ginza

Dear Valued Guest, Thank you very much for your kind review. We are pleased to hear that you enjoyed our convenient and quiet location, as well as our friendly service and breakfast. It is also great to know that you found the room clean, comfortable, and a good value for your stay in Tokyo. We truly appreciate your recommendation and look forward to welcoming you again. Warm regards, Bikash Shrestha Front Desk ibis Styles Tokyo Ginza

Dear Valued Guest, Thank you very much for your kind feedback. We are delighted to hear that you appreciated our convenient location and found our hotel to offer excellent value for money. Your comments are greatly appreciated. We look forward to welcoming you again in the future. Best regards, Bikash Front Office ibis Styles Tokyo Ginza

Dear Valued Guest, Thank you very much for your kind feedback. We are delighted to hear that you appreciated our excellent location, friendly team, and clean, well-equipped rooms. It’s wonderful to know that the daily amenities, slippers, and pajamas added to your comfort during your stay. We look forward to welcoming you back on your next visit. Warm regards, Bikash Shrestha Front Desk ibis Styles Tokyo Ginza

Dear Valued Guest, Thank you very much for taking the time to share your concerns with us. We truly appreciate your loyalty as a Gold member of ALL - Accor Live Limitless and understand how important it is to feel that your benefits are properly recognized when staying within the Accor network. We would like to clarify that, in accordance with the ALL program terms and brand participation guidelines, complimentary room upgrades are not included as a benefit at ibis Styles properties. As an economy brand, ibis Styles Tokyo Ginza operates with largely standardized room categories, and changes to different room types are offered as paid upgrades. That being said, we sincerely apologize for the way this was communicated during your check-in. We understand that the changing explanations may have caused confusion and frustration, and for that, we are truly sorry. Regardless of the policy, it is our responsibility to provide clear, accurate, and consistent information at all times. We genuinely value your continued loyalty to Accor and hope to have the opportunity to welcome you again for a more seamless experience in the future. Warm regards, Niru Front Desk ibis Styles Tokyo Ginza

Dear Valued Guest, We’re delighted to hear that you enjoyed your stay with us, appreciated our convenient location, and found our team friendly and welcoming. Thank you very much for your kind feedback. We look forward to having the pleasure of welcoming you back soon! Best regards, Bikash Front Desk ibis Styles Tokyo Ginza

Dear Valued Guest, Thank you for taking the time to share your feedback. We're delighted to hear that you found our location convenient and our reception team polite. Your kind words are greatly appreciated, and we look forward to welcoming you again to ibis Styles Tokyo Ginza. Until then, have safe travels! Warm regards, Niru Front Desk Ibis Styles Tokyo Ginza