Mercure Paignton Hotel 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 728 comentários

Melhor preço
garantido
Mercure Paignton Hotel - Image 1
Mercure Paignton Hotel - Image 2
Mercure Paignton Hotel - Image 3
Mercure Paignton Hotel - Image 4
22 25 Esplanade Road, TQ4 6BQ PAIGNTON, United Kingdom

Descrição

Extras do hotel

  • Brand-new central hotel with onsite parking

  • Seafront location with seaview rooms

  • Restaurant and bar with a seaview terrace

  • Family and pet-friendly rooms

  • 1 of 2 ALL hotels with a loyalty scheme in the local area

Nossas acomodações

Localização do hotel

Mercure Paignton Hotel

22 25 Esplanade Road
TQ4 6BQ PAIGNTON
United Kingdom

GPS:50.4375, -3.5578

Telefone

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Animais bem-vindos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  728 comentários

Classificação no TripAdvisor  4.0/5  188 comentários

Sea front modern Hotel

Classificação TripAdvisor 5.0/5

Phil B Romântica - Avaliação certificada TripAdvisor

Great location- friendly staff, rooms are well maintained and comfortable breakfast we found to be very enjoyable good selection and hot items were hot(not always the case at some buffet breakfasts) poached eggs to order perfectly cooked, car parking at a daily charge of £15 on a first come basis definitely worth a stay if visiting the Area

Dear Phil B, Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you had a great experience during your stay at our hotel. It's fantastic to know that you found our location to be great and that our staff were friendly and accommodating. We take pride in maintaining our rooms to a high standard, and we're glad that you found them comfortable and well-maintained. We're delighted that you enjoyed our breakfast offerings and found the selection enjoyable. Ensuring that our hot items are served hot and that made-to-order items like poached eggs are cooked perfectly is a priority for us, and we're pleased that we met your expectations in this regard. Thank you for your understanding regarding the parking charge. We're glad that you found it worth it for the convenience of staying in the area. We appreciate your recommendation and hope to have the pleasure of welcoming you back for another enjoyable stay in the future! With best wishes Jason

Worth getting the Privilege rooms with a view

Classificação TripAdvisor 5.0/5

teamy Romântica - Avaliação certificada TripAdvisor

Fantastic location, very central,. We had room 201 wow what a view. Bed was huge and room was big as well, had everything you would need. Walk in shower, slippers and bath robes. View was over looking the prom and pier. Breakfast was great even had salmon. No issues with a table . Staff were very friendly and helpful. Yes parking is first come and £15 for 24 hrs but I didn’t move the car! No matter where you stay it’s the going rate. Town is a four minute walk. Torquay a bit further walked there and got bus back (£4 for two persons) Would definitely be going back.

Dear teamy, Thank you for taking the time to share your fantastic experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that you found our location to be fantastic and central. It's wonderful to know that you were impressed with the view from room 201 and that you found the bed huge and the room spacious with all the amenities you needed. We're delighted that you enjoyed the walk-in shower, slippers, bathrobes, and the picturesque view overlooking the prom and pier. We're glad to hear that you had a great breakfast experience and that our staff were friendly and helpful throughout your stay. Providing exceptional service is our top priority, and we're thrilled that we met your expectations in this regard. Thank you for your understanding regarding the parking situation, and we're pleased that it didn't detract from your overall experience. We appreciate your feedback regarding the town's accessibility and transportation options. We're thrilled to hear that you would definitely be returning, and we can't wait to welcome you back for another enjoyable stay! With best wishes Jason

A Return on the Cards 👌

Classificação TripAdvisor 5.0/5

Lee K Avaliação certificada TripAdvisor

Really pleasantly surprised how nice this place is , room was amazing with a fantastic panoramic view of Torbaydos and the Staff were pleasant especially Amy whom when above and beyond, would definitely recommend a stay for the Wow factor!!

Dear B7586LTleek, Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you had such a fantastic stay and that our hotel exceeded your expectations. It's wonderful to know that you enjoyed the panoramic view of Torbaydos from your room and that you found it amazing. We take pride in providing our guests with comfortable and memorable accommodations, and we're delighted that you had such a positive experience. We will be sure to pass along your compliments to Amy and the rest of our staff. Providing exceptional service is our top priority, and we're thrilled to hear that Amy went above and beyond to ensure you had a pleasant stay. Thank you for recommending us for the "Wow factor"! We truly appreciate your recommendation and hope to have the opportunity to welcome you back for another fantastic stay in the future. With best wishes Jason

Lack of helpful, friendly staff.

Classificação TripAdvisor 2.0/5

Nikki P Avaliação certificada TripAdvisor

Bedrooms well equipped, though not enough drawer or wardrobe space. However cleaning, which I believe is out-sourced by Head Office, was patchy. Food was poor and most of the waiting staff and the bar staff were very poorly trained and one was downright rude. This is not the first time I've been dissappointed at my stay in a Mercure hotel and I won't be eager to return!

Dear nikkipJ6520TS, Thank you for taking the time to share your feedback with us following your recent stay. We sincerely apologise for the shortcomings you experienced during your visit. Your feedback is invaluable to us as it helps us identify areas for improvement and take corrective action. We regret to hear about the issues you encountered with the cleanliness of your room and the lack of storage space. Providing a clean and comfortable environment for our guests is a top priority for us, and we apologise for any inconvenience caused by the inconsistency in our cleaning services. We will address this matter with our housekeeping team to ensure that all rooms meet our high standards of cleanliness and comfort. Additionally, we apologise for the poor quality of food and the lack of training exhibited by some members of our staff. We take pride in offering delicious and satisfying meals, and we regret that we fell short of your expectations in this regard. We will be conducting further training sessions to ensure that all team members are equipped to deliver the level of service our guests deserve. We understand your disappointment with your overall experience and regret that we were not able to provide you with a more enjoyable stay. We take your comments seriously and will be taking immediate steps to address the issues you've highlighted to prevent similar occurrences in the future. Once again, please accept our sincerest apologies for the shortcomings you experienced during your stay. We hope you will give us another opportunity to exceed your expectations in the future. With best wishes Jason

NOT ABLE TO CHECK IN AT 3PM ROOM NOT READY

Classificação TripAdvisor 3.0/5

ballatt1 Avaliação certificada TripAdvisor

Arrived before 3pm check in. Receptionist Sue was quite obnoxious for some reason, seemed to take instant dislike to us. Asked if could check in bit earlier. Room not ready on 3rd floor. Came back later 3.15 still not ready. 3.30 still not ready. Complained to Guy the manager given drinks voucher. Went to bar had pint for freind and my Pinocolada was awful. Taken back had coffee. Asked desk at 3.40 room still not ready. Had travelled 4 hours extremely tired. Complained again and asked for money off due to experience. Told no by manager. He never rang our room. Room and view lovely. If you order food in hotel check your receipt as they add 10% surcharge for food. Told them we were not paying it so they said it would come of credit card bill. Had not got a clue why they ad put that on. 1 glass of Savinour blanc wine 175ml cost 11.00 pounds extortion. Breakfast was lovely and so were othermembers of staff. Bed was huge and very comfortable.

Dear ballatt1, Thank you for taking the time to share your feedback with us following your recent stay. We sincerely apologise for the disappointing experience you encountered during check-in and at our bar. Your feedback is invaluable to us as it helps us identify areas for improvement and take corrective action. We regret to hear about your encounter with our receptionist. Providing courteous and professional service is a top priority for us, and we apologise if her demeanour fell short of your expectations. We will address this matter with the team to ensure that all guests receive the warm welcome they deserve upon arrival. We apologise for the delay in getting your room ready and for the inconvenience this caused. Rest assured; we have addressed this issue with our housekeeping team to prevent similar occurrences in the future. Additionally, we apologise for the quality of the Pinacolada you received at our bar. We take pride in offering high-quality beverages, and we will review our processes to ensure that all drinks are prepared to our guests' satisfaction. Regarding the 10% optional service charge on food and the pricing of our beverages, we apologise for any confusion or inconvenience caused. We constantly review our pricing policies and in order to ensure that they are communicated clearly to our guests to avoid any misunderstandings in the future. We are pleased to hear that you enjoyed the lovely view from your room, the comfortable bed, and the breakfast service provided by our staff. However, we regret that your overall experience fell short of your expectations due to the issues encountered during check-in and at our bar. Once again, please accept our sincerest apologies for the shortcomings you experienced during your stay. We hope you will give us another opportunity to exceed your expectations in the future. With best wishes Jason

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 800 comentários 7.4/10 Localização
  • 1.199 comentários 8.2/10 Quarto
  • 1.120 comentários 7.8/10 Serviço
  • 14 comentários 8.4/10 Wifi
  • 608 comentários 5.8/10 Café da manhã
  • 556 comentários 5.5/10 Comida
  • 539 comentários 7.5/10 Limpeza
  • 448 comentários 9.6/10 Atmosfera

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (IVA e taxa turística) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.