Mercure Paignton Hotel 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 1.212 comentários

Melhor preço
garantido
Mercure Paignton Hotel - Image 1
Mercure Paignton Hotel - Image 2
Mercure Paignton Hotel - Image 3
Mercure Paignton Hotel - Image 4
22 25 Esplanade Road, TQ4 6BQ PAIGNTON, United Kingdom

Descrição

Extras do hotel

  • Brand-new central hotel with onsite parking

  • Seafront location with seaview rooms

  • Restaurant and bar with a seaview terrace

  • Family and pet-friendly rooms

  • 1 of 2 ALL hotels with a loyalty scheme in the local area

Nossas acomodações

Localização do hotel

Mercure Paignton Hotel

22 25 Esplanade Road
TQ4 6BQ PAIGNTON
United Kingdom

GPS:50.4375, -3.5578

Telefone

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Animais bem-vindos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  1.212 comentários

Classificação no TripAdvisor  4.0/5  277 comentários

Lovely afternoon

Classificação TripAdvisor 5.0/5

706richb Avaliação certificada TripAdvisor

Went over for the Christmas market where my son was singing with school and we were really impressed. Friendly welcome and a nice choice of drinks. Decided to treat ourselves to dessert and chose a lemon posset brought to us in person by friendly chef Shannon who explained how it was made. Absolutely delicious and it was lovely to get the personal touch from the chef. We’ll be back for a full meal very soon, thank you all for such a great welcome!

Dear 706richb Thank you for sharing your lovely experience with us! We’re so pleased to hear you enjoyed your visit during the Christmas market and that the friendly welcome, drinks selection, and dessert made it even more special. Chef Shannon will be delighted to know how much you appreciated the lemon posset and her personal touch—it’s always wonderful to hear when our team makes a positive impression. We can’t wait to welcome you back for a full meal soon. Thank you again for your kind words, and we look forward to seeing you again! With best wishes Jason

Fantastic, classy hotel in a great location

Classificação TripAdvisor 5.0/5

Jk2f Avaliação certificada TripAdvisor

Fantastic hotel, great location - a really classy hotel in a perfect location, rooms were beautiful, everything you need and a very large comfy bed/pillows. However, the car park, not so good! We were pleased that you have electric charging points, but to our surprise, bar one space, the rest were filled with petrol/diesel cars! Not great when these are especially for electric cars. We did complain and were told that these individuals would get fines for parking here, I do hope that this was the case?? Despite no action being taken to move these cars out of the electric bays, we were offered parking in the IBIS hotel where a charger was free and was not being used by a car that didn't need electric! Thanks again to the hotel staff and the lovely lady at the IBIS for assisting us. We would recommend the Mercure and would love to return, but something does need to be done to ensure that these electric charging bays are only used for this purpose.

Dear Jk2f, Thank you for your detailed and thoughtful feedback. We’re delighted to hear you enjoyed your stay at our hotel, particularly the beautiful rooms, comfortable beds, and our excellent location. Your kind words are greatly appreciated, and I’ll be sure to share them with our team. I’m sorry to learn about the inconvenience you faced with the electric vehicle charging bays. While the policy is to issue penalties to those who misuse these spaces, I understand how frustrating it must have been for you. We’ll review this situation further to ensure our EV charging facilities are appropriately available for guests who need them. I’m glad our team, including our colleagues at the ibis hotel, were able to assist and provide a suitable alternative for you. Your feedback highlights an area we can improve on, and we will work on ensuring better enforcement for the use of these bays. Thank you for recommending us, and we truly hope to welcome you back in the future for an even better experience. With best wishes Jason

Avoid

Classificação TripAdvisor 2.0/5

Carole W Avaliação certificada TripAdvisor

Stayed in better 2* hotels than this one, food burnt black so unrecognisable as a carrot or a parsnip, despite having a list they served my friend 3 times with food she's allergic to, never again will we stay here, and an email of complaint to the company we travelled with, of the 29 people on this trip not one was satisfied with the food or slow service.

Dear caroleliverpool, Thank you for sharing your feedback. I am truly sorry to hear about the challenges you faced during your stay, and I want to apologise for the experience you and your group had with both the food quality and service. The issues you’ve raised regarding burnt food and the repeated serving of items that your friend is allergic to are very concerning. We take guest safety, especially with dietary restrictions, very seriously, and I will be addressing this matter with the kitchen and service team to ensure it does not happen again. I understand how frustrating slow service can be, especially in a large group, and we will be reviewing our processes to improve efficiency and ensure a better experience for all guests. Your feedback is invaluable to us as we continually work to improve, and I sincerely hope we can regain your trust in the future. With best wishes Jason

Sea views great room and super staff

Classificação TripAdvisor 5.0/5

Dream41255120135 Viagem com amigos - Avaliação certificada TripAdvisor

We booked a sea facing privilege room and it was fabulous…super king bed was super comfy, great bed linen. Obviously the sea view was a plus just a shame it was a grey wet and wild morning!!! The reception team are really on it and very friendly, breakfast was buffet and pretty good… All in all a great hotel!!!

Dear Dream41255120135, Thank you for your wonderful review! We’re delighted to hear you enjoyed your sea-facing privilege room and found the super king bed and bed linen to be so comfortable. It’s a shame the weather didn’t quite match the stunning view, but we’re glad it didn’t dampen your overall experience. Your kind words about our reception team and breakfast buffet are greatly appreciated. It’s always a pleasure to know our efforts in service and hospitality are making a positive impact on our guests’ stays. We’re thrilled you found your visit so enjoyable, and we look forward to welcoming you back for another fabulous stay – hopefully with sunnier weather next time! With best wishes Jason

Si può fare meglio

Classificação TripAdvisor 3.0/5

tiziana g Avaliação certificada TripAdvisor

L'hotel è nuovo e ben arredato in stile moderno, perfetta la posizione sulla passeggiata della spiaggia, ma il servizio è tutto da rivedere!!! Disorganizzazione e personale giovane ed inesperto. Scarsa scelta nella colazione e nella cena. Da migliorare 😂

Dear 807tizianag, Thank you for taking the time to share your feedback with us regarding your recent stay at the Mercure Hotel Paignton. We appreciate your valuable insights as they help us identify areas where we can improve our services. We're glad to hear that you found our hotel's modern furnishings and prime beachfront location to your liking. However, we're sorry to learn that your experience with our service fell short of your expectations. Please accept our sincere apologies for any inconvenience caused by disorganization and the lack of experience among our staff members. Your comments regarding the breakfast and dinner choices have been duly noted, and we will certainly review our offerings to ensure a more diverse and satisfying dining experience for our guests. We value your feedback as it helps us strive for excellence in all aspects of our operations. Rest assured that we will take your comments into consideration as we work to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. With best wishes Jason

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.260 comentários 7.6/10 Localização
  • 1.835 comentários 8.1/10 Quarto
  • 1.702 comentários 7.5/10 Serviço
  • 22 comentários 7.1/10 Wifi
  • 974 comentários 6.2/10 Café da manhã
  • 890 comentários 5.3/10 Comida
  • 800 comentários 7.4/10 Limpeza
  • 633 comentários 9.6/10 Atmosfera

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.