Mercure Paignton Hotel 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 1.527 beoordelingen

Beste prijs
garantie
Mercure Paignton Hotel - Image 1
Mercure Paignton Hotel - Image 2
Mercure Paignton Hotel - Image 3
Mercure Paignton Hotel - Image 4
22 25 Esplanade Road, TQ4 6BQ PAIGNTON, Verenigd Koninkrijk

Omschrijving

Extras van het hotel

  • Een gezinsvriendelijk hotel in het hart van de Engelse Rivièra en op 5 minuten van Torquay

  • Snelle WiFi in elke kamer en parkeren op eigen terrein beschikbaar tegen vergoeding

  • Lokaal geïnspireerd restaurant, bar en terras met de beste regionale gerechten en dranken

  • Een huisdiervriendelijk hotel dat allerlei soorten en maten huisdieren verwelkomt

  • 2 goed uitgeruste vergaderruimten voor max 35 deelnemers, met ultramoderne technologie

Onze accommodaties

Hotel locatie

Mercure Paignton Hotel

22 25 Esplanade Road
TQ4 6BQ PAIGNTON
Verenigd Koninkrijk

Gps:50.4375, -3.5578

Telefoon

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.3/5  1.527 beoordelingen

TripAdvisor score  3.8/5  385 beoordelingen

Weekend away with Parent.

Tripadvisor-waardering 4.0/5

75clairenewell Gecertificeerde beoordeling door TripAdvisor

Clean, tidy hotel, friendly staff. As we were early and couldn't check in, we got a drink at the Bar, 2 coffee's and a pint, this took nearly 10 minutes to be brought over to us (sat opposite the bar) at a very quiet period, unsure staff really know what their doing. I also went to the bar on the evening but the staff member was too busy on her phone to serve, the other staff member looked at her as though this happens frequently. Rooms clean and tidy, bed comfortable. As for sleep and being on the 3 floor sea view (privilege room), this was interrupted by the loud speakers outside playing music continuously and it was gone 5:30 in the morning before I fell asleep. I spoke to the receptionist who left a note to the night staff to turn off, although the following night it was quiet, it did get louder as the night went on - unsure as to why there needs to be music playing outside 24/7 ?? Surely from 12 it can be turned off, (especially seeing it's out of season) till the morning at a reasonable time. For these reasons I don't think I'd return to this hotel.

Dear 75clairenewell Thank you for taking the time to share such detailed feedback following your recent stay with us. We are pleased to hear that you found the hotel clean, tidy and that our team made a friendly impression. We are, however, very sorry that your experience at the bar and with the external noise disrupted what should have been a relaxing break. Waiting for drinks during a quiet period and encountering inattentive service is not the standard we expect, and your comments will be addressed directly with the team to ensure improvements are made. Regarding the music outside, we regret the disturbance this caused to your sleep. Your feedback has been noted and will be reviewed with our management team to ensure more appropriate controls are in place, particularly during quieter seasons, so that guests can enjoy a peaceful night’s rest. We appreciate your honest observations, as they highlight areas where we must do better. While we regret that this experience has deterred you from returning, please be assured that your comments will be used constructively to improve the service and comfort we provide. With best wishes Jason

Zeer slecht Hotel

Tripadvisor-waardering 1.0/5

LAMMETj Gecertificeerde beoordeling door TripAdvisor

Zeer slecht ! Wij waren 5 nachten in dit hotel. De laatste 3 nachten heeft men in de kamers niet geweest, wij moesten zelf onze handdoeken verversen. Na verschillende klachten aan de inkom kregen we steeds te horen, we hebben te weinig personeel, wat onze rekening niet maakte. Zelf drank halen en zelf afruimen. Dit hotel verdient geen goede beoordeling. Wij waren er met Carolus en die zijn met zo een slecht hotel ook klanten kwijt. Een goede raad blijf daar weg. Bij klachten is de manager steeds weg, praten tegen de muren. Geschreven door lammetje.

Dear LAMMETj Thank you for taking the time to share your experience. We're sincerely sorry to hear that your stay fell short of expectations and regret the inconvenience caused by the lack of housekeeping and the response you received from our team. This is not the standard of service we aim to provide, and your comments regarding staffing, guest support and management availability are deeply concerning. Please be assured that your feedback will be reviewed thoroughly with the relevant departments to address the issues raised and prevent recurrence. We understand the impact this had on your visit and appreciate your honesty. Should you wish to discuss your experience further, we would welcome the opportunity to do so directly. With best wishes Jason

Hotel vista mare

Tripadvisor-waardering 4.0/5

Evauno Gecertificeerde beoordeling door TripAdvisor

Hotel comodo, con ristorante interno, in posizione centrale (di fronte al Paignton Pier). Stanze ampie, bagno con cabina doccia spaziosa

Dear Evauno Thank you for your kind review and for choosing to stay with us. We're delighted to hear that you found the hotel comfortable and appreciated our central location opposite Paignton Pier. It's wonderful to know that the spacious rooms and walk-in shower added to your overall enjoyment. We hope to have the pleasure of welcoming you back on your next visit to the area. With best wishes Jason

Bien placé avec vue mer

Tripadvisor-waardering 5.0/5

Oizomatt Stellen - Gecertificeerde beoordeling door TripAdvisor

L'hôtel est très bien placé face à la mer et facile d'accès. Le personnel fut très accueillant aussi bien à la réception qu'au bar. Notre chambre, fonctionnelle, avait la vue sur la mer et la jetée. Très appréciable au réveil. La literie était très bien. La climatisation et l'insonorisation étaient au rendez-vous. Grande pelouse devant l'hôtel pour balader le chien. Plusieurs restaurants à proximité si on veut manger ailleurs. Attention en revanche au parking, qui est payant. Pas beaucoup de places. Si c'est complet, il faut aller se garer ailleurs en extérieur...

Dear Oizomatt Thank you for your thoughtful review. We’re delighted to hear you enjoyed the sea-facing location, appreciated the welcoming service at both reception and the bar, and found the room comfortable with its lovely view and amenities. It’s great to know the nearby green space and surrounding restaurants added to your stay. We do understand your comments regarding the car park, and we appreciate you highlighting this so future guests can plan accordingly. We hope to welcome you back on your next visit from Paris. With best wishes Jason

Si può fare meglio

Tripadvisor-waardering 3.0/5

tiziana g Gecertificeerde beoordeling door TripAdvisor

L'hotel è nuovo e ben arredato in stile moderno, perfetta la posizione sulla passeggiata della spiaggia, ma il servizio è tutto da rivedere!!! Disorganizzazione e personale giovane ed inesperto. Scarsa scelta nella colazione e nella cena. Da migliorare 😂

Dear 807tizianag, Thank you for taking the time to share your feedback with us regarding your recent stay at the Mercure Hotel Paignton. We appreciate your valuable insights as they help us identify areas where we can improve our services. We're glad to hear that you found our hotel's modern furnishings and prime beachfront location to your liking. However, we're sorry to learn that your experience with our service fell short of your expectations. Please accept our sincere apologies for any inconvenience caused by disorganization and the lack of experience among our staff members. Your comments regarding the breakfast and dinner choices have been duly noted, and we will certainly review our offerings to ensure a more diverse and satisfying dining experience for our guests. We value your feedback as it helps us strive for excellence in all aspects of our operations. Rest assured that we will take your comments into consideration as we work to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. With best wishes Jason

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.390 beoordelingen 7.8/10 Locatie
  • 2.099 beoordelingen 8.1/10 Kamer
  • 1.895 beoordelingen 7.4/10 Service
  • 24 beoordelingen 8.3/10 Wifi
  • 1.138 beoordelingen 6.2/10 Ontbijt
  • 990 beoordelingen 5.3/10 Eten
  • 899 beoordelingen 6.9/10 Netheid
  • 567 beoordelingen 9.4/10 Sfeer

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Al onze hotels in Paignton

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.