Mercure Paignton Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 1.226 ulasan

Mercure Paignton Hotel - Image 1
Mercure Paignton Hotel - Image 2
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Mercure Paignton Hotel - Image 4

Deskripsi

Keistimewaan hotel

  • Brand-new central hotel with onsite parking

  • Seafront location with seaview rooms

  • Restaurant and bar with a seaview terrace

  • Family and pet-friendly rooms

  • 1 of 2 ALL hotels with a loyalty scheme in the local area

Akomodasi kami

Lokasi hotel

Mercure Paignton Hotel

22 25 Esplanade Road
TQ4 6BQ PAIGNTON
United Kingdom

GPS:50.4375, -3.5578

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.3/5  1.226 ulasan

Peringkat TripAdvisor  4.0/5  277 ulasan

Lovely afternoon

Catatan Tripadvisor 5.0/5

706richb Ulasan TripAdvisor tersertifikasi

Went over for the Christmas market where my son was singing with school and we were really impressed. Friendly welcome and a nice choice of drinks. Decided to treat ourselves to dessert and chose a lemon posset brought to us in person by friendly chef Shannon who explained how it was made. Absolutely delicious and it was lovely to get the personal touch from the chef. We’ll be back for a full meal very soon, thank you all for such a great welcome!

Dear 706richb Thank you for sharing your lovely experience with us! We’re so pleased to hear you enjoyed your visit during the Christmas market and that the friendly welcome, drinks selection, and dessert made it even more special. Chef Shannon will be delighted to know how much you appreciated the lemon posset and her personal touch—it’s always wonderful to hear when our team makes a positive impression. We can’t wait to welcome you back for a full meal soon. Thank you again for your kind words, and we look forward to seeing you again! With best wishes Jason

Fantastic, classy hotel in a great location

Catatan Tripadvisor 5.0/5

Jk2f Ulasan TripAdvisor tersertifikasi

Fantastic hotel, great location - a really classy hotel in a perfect location, rooms were beautiful, everything you need and a very large comfy bed/pillows. However, the car park, not so good! We were pleased that you have electric charging points, but to our surprise, bar one space, the rest were filled with petrol/diesel cars! Not great when these are especially for electric cars. We did complain and were told that these individuals would get fines for parking here, I do hope that this was the case?? Despite no action being taken to move these cars out of the electric bays, we were offered parking in the IBIS hotel where a charger was free and was not being used by a car that didn't need electric! Thanks again to the hotel staff and the lovely lady at the IBIS for assisting us. We would recommend the Mercure and would love to return, but something does need to be done to ensure that these electric charging bays are only used for this purpose.

Dear Jk2f, Thank you for your detailed and thoughtful feedback. We’re delighted to hear you enjoyed your stay at our hotel, particularly the beautiful rooms, comfortable beds, and our excellent location. Your kind words are greatly appreciated, and I’ll be sure to share them with our team. I’m sorry to learn about the inconvenience you faced with the electric vehicle charging bays. While the policy is to issue penalties to those who misuse these spaces, I understand how frustrating it must have been for you. We’ll review this situation further to ensure our EV charging facilities are appropriately available for guests who need them. I’m glad our team, including our colleagues at the ibis hotel, were able to assist and provide a suitable alternative for you. Your feedback highlights an area we can improve on, and we will work on ensuring better enforcement for the use of these bays. Thank you for recommending us, and we truly hope to welcome you back in the future for an even better experience. With best wishes Jason

Avoid

Catatan Tripadvisor 2.0/5

Carole W Ulasan TripAdvisor tersertifikasi

Stayed in better 2* hotels than this one, food burnt black so unrecognisable as a carrot or a parsnip, despite having a list they served my friend 3 times with food she's allergic to, never again will we stay here, and an email of complaint to the company we travelled with, of the 29 people on this trip not one was satisfied with the food or slow service.

Dear caroleliverpool, Thank you for sharing your feedback. I am truly sorry to hear about the challenges you faced during your stay, and I want to apologise for the experience you and your group had with both the food quality and service. The issues you’ve raised regarding burnt food and the repeated serving of items that your friend is allergic to are very concerning. We take guest safety, especially with dietary restrictions, very seriously, and I will be addressing this matter with the kitchen and service team to ensure it does not happen again. I understand how frustrating slow service can be, especially in a large group, and we will be reviewing our processes to improve efficiency and ensure a better experience for all guests. Your feedback is invaluable to us as we continually work to improve, and I sincerely hope we can regain your trust in the future. With best wishes Jason

Sea views great room and super staff

Catatan Tripadvisor 5.0/5

Dream41255120135 Friends getaway - Ulasan TripAdvisor tersertifikasi

We booked a sea facing privilege room and it was fabulous…super king bed was super comfy, great bed linen. Obviously the sea view was a plus just a shame it was a grey wet and wild morning!!! The reception team are really on it and very friendly, breakfast was buffet and pretty good… All in all a great hotel!!!

Dear Dream41255120135, Thank you for your wonderful review! We’re delighted to hear you enjoyed your sea-facing privilege room and found the super king bed and bed linen to be so comfortable. It’s a shame the weather didn’t quite match the stunning view, but we’re glad it didn’t dampen your overall experience. Your kind words about our reception team and breakfast buffet are greatly appreciated. It’s always a pleasure to know our efforts in service and hospitality are making a positive impact on our guests’ stays. We’re thrilled you found your visit so enjoyable, and we look forward to welcoming you back for another fabulous stay – hopefully with sunnier weather next time! With best wishes Jason

Nice hotel.

Catatan Tripadvisor 4.0/5

libs7350 Ulasan TripAdvisor tersertifikasi

Lovely hotel, I enjoyed our stay , lovely staff , all nice new and clean, good breakfast, however there were a few things I didn't like; the shower pressure was very slow ok if your not in s hurry, there were no hangers in the bedroom to hang anything up at all, and the air con drove us insane gurgling away all night, filling up a tank? it if wasn't switched on, I'm noise sensitive and don't like noise at night but had no choice but to have it on .But at the end of the day, I would come back.

Dear libs7350 Thank you for sharing your feedback. We’re so pleased to hear you enjoyed your stay and appreciated our lovely team, clean facilities, and good breakfast. It’s always wonderful to know when our guests would choose to return. We’re sorry to hear about the issues you experienced with the shower pressure, the lack of hangers, and the noise from the air conditioning. These are not the standards we strive for, and we’ve passed your comments on to the relevant teams to ensure these matters are addressed promptly. Your understanding is greatly appreciated, and we’re delighted that, despite these inconveniences, you would visit us again. We look forward to welcoming you back and providing a smoother experience on your next stay. If there’s anything specific we can arrange for you in advance, please don’t hesitate to reach out. With best wishes Jason

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.274 ulasan 7.6/10 Lokasi
  • 1.862 ulasan 8.1/10 Kamar
  • 1.730 ulasan 7.6/10 Pelayanan
  • 22 ulasan 7.1/10 Internet
  • 991 ulasan 6.2/10 Sarapan
  • 902 ulasan 5.3/10 Makanan
  • 811 ulasan 7.4/10 Kebersihan
  • 638 ulasan 9.6/10 Suasana

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