Mercure Exeter Southgate Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 413 ulasan

Mercure Exeter Southgate Hotel - Image 1
Mercure Exeter Southgate Hotel - Image 2
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Deskripsi

Keistimewaan hotel

  • Central location, close to the Cathedral, Exeter Quay & Underground Passages.

  • Complimentary Fitness Suite during your stay. Swimming pool, sauna & jacuzzi chargeable 10GBP

  • Secure parking is available at a cost of 16GBP per day

  • The Gate House Restaurant features locally sourced dishes.

  • Ideal destination for meetings, weddings and private functions

Akomodasi kami

Lokasi hotel

Mercure Exeter Southgate Hotel

Southernhay East
EX1 1QF EXETER
Britania Raya

GPS:50.720332, -3.528424

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

The Brasserie Bar

Join us at the Brasserie Bar for a delightful meal, serving from 11am to 9pm. Enjoy seasonal dishes made with fresh, local ingredients in a warm, welcoming atmosphere. Perfect for special occasions or a relaxed evening.

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Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  413 ulasan

Peringkat TripAdvisor  3.8/5  3.275 ulasan

Sertifikat keunggulan 2024

Perfect

Catatan Tripadvisor 5.0/5

David F Ulasan TripAdvisor tersertifikasi

Only stayed one night but found everything perfect. All staff very helpful. Would not hesitate to return. Thank you to all involved.

Dear Guest, Thank you for your lovely review, we are so glad you enjoyed your stay here at The Mercure Southgate hotel! We hope to welcome you back Soon! Best Wishes, Reception

Great Stay, but Let Down by Leisure Facility Charges

Catatan Tripadvisor 4.0/5

VivJoFlipFlop Ulasan TripAdvisor tersertifikasi

Lovely stay at Mercure Exeter—fantastic location - a lovely run to the cathedral and quay. However, I was disappointed to find a £10 fee to use the pool and jacuzzi, something not made clear anywhere in the hotel. I paid, only to discover the jacuzzi was closed for maintenance. When I asked for a refund at the leisure desk, there was no apology and the request was refused. Thankfully, Abi at the main hotel reception was wonderful—apologetic, helpful, and genuinely kind. Although she couldn’t issue a refund due to the leisure centre being run separately, she completely turned the experience around. Thank you, Abi. I’ve since followed up with 3dleisure regarding the charge.

Average hotel.

Catatan Tripadvisor 3.0/5

Tony P Ulasan TripAdvisor tersertifikasi

Average hotel, dated bedrooms although bathrooms seem to have been upgraded. Towels are a disgrace like sandpaper! Need renewing. Everything was clean and the bar service was good but probably try somewhere else on next trip.

Excellent customer service

Catatan Tripadvisor 5.0/5

jacslo Ulasan TripAdvisor tersertifikasi

We booked just for one night, it is so convenient for concerts in the cathedral, we did have some issues, and I made this known to Abi on the front desk. Within minutes she responded so positively and with utter professionalism, as were all the staff. I couldn’t have been happier, and will absolutely make this hotel our “usual” for further concerts. We intend to attend quite a few more. So thank you, to you all, Best wishes, Jackie

Excellent all round...

Catatan Tripadvisor 5.0/5

DKingCool Ulasan TripAdvisor tersertifikasi

I searched online for a health club in Exeter that has a gym, swimming pool, Sauna and Jacuzzi (not many around) - I did find Spa Naturel Fitness (located in the Mercure Hotel). I wanted to try it out, on their website it says you can buy a one day pass for £15. So I emailed them, they emailed straight back and actually offered me a free pass (wow). When I arrived the girl behind the desk was very helpful explaining the facilities and explained about free parking and membership pricing etc. (just register your on the touch screen every two hours). The faculties were just what I was looking for - if we do move to Exeter I will be joining up. Everything is kept nice and clean. The changing rooms look new with free lockers (simply chose a 4x digit code), hot showers, hairdryers etc, drinking water. Although the Gym is small it does have a good selection of machines for a full body workout (including some free weights). The Swimming Pool is a good size and warm (can actually swim in it), the Sauna was hot as was the Jacuzzi. All in all very impressed - thank you... I hope to return!

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.034 ulasan 9.3/10 Lokasi
  • 1.492 ulasan 5.8/10 Kamar
  • 1.167 ulasan 8.6/10 Pelayanan
  • 13 ulasan 4.3/10 Internet
  • 753 ulasan 5/10 Kenyamanan
  • 512 ulasan 5.4/10 Kebersihan
  • 490 ulasan 7.4/10 Sarapan
  • 457 ulasan 4.9/10 Kesepadanan nilai

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