Mercure Exeter Southgate Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 388 ulasan

Jaminan Harga
Terbaik
Mercure Exeter Southgate Hotel - Image 1
Mercure Exeter Southgate Hotel - Image 2
Mercure Exeter Southgate Hotel - Image 3
Mercure Exeter Southgate Hotel - Image 4
Southernhay East, EX1 1QF EXETER, Britania Raya

Deskripsi

Keistimewaan hotel

  • Central location, close to the Cathedral, Exeter Quay & Underground Passages.

  • Complimentary Fitness Suite during your stay. Swimming pool, sauna & jacuzzi chargeable 10GBP

  • Secure parking is available at a cost of 16GBP per day

  • The Gate House Restaurant features locally sourced dishes.

  • Ideal destination for meetings, weddings and private functions

Akomodasi kami

Lokasi hotel

Mercure Exeter Southgate Hotel

Southernhay East
EX1 1QF EXETER
Britania Raya

GPS:50.720332, -3.528424

Telepon
Fax +44 1392 413549

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

The Brasserie Bar

Join us at the Brasserie Bar for a delightful meal, serving from 11am to 9pm. Enjoy seasonal dishes made with fresh, local ingredients in a warm, welcoming atmosphere. Perfect for special occasions or a relaxed evening.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.2/5  388 ulasan

Peringkat TripAdvisor  3.8/5  3.279 ulasan

Excellent hotel, conveniently located with lovely staff

Catatan Tripadvisor 5.0/5

Curiosity19927597322 Ulasan TripAdvisor tersertifikasi

Great hotel, conveniently located with very friendly & helpful staff. This hotel was clean & offered a great breakfast

Mercure Exeter Southgate

Catatan Tripadvisor 5.0/5

Mike B Ulasan TripAdvisor tersertifikasi

From the moment we arrived we where both made to feel welcomed and the décor of the hotel was lovely the young lady on the desk was helpful informative and chatty it made a refreshing change to other hotels we have stayed, the room was spacious and the shower room was kitted out with all sorts of soaps and shampoos for our stay, we found the hotel was perfect for wondering round Exeter with good access to the train stations & restaurants, we booked using Booking.com but the additional costs added up very quickly IE car parking at £16 per day breakfast booked at reception upon arrival £10.50 per person or £16.50 if not booked upon arrival, the fruits and cereal had a good selection but the cook breakfast was just the normal stuff there was no offer of anymore like eggs benedict ect ect but to be honest we never asked so maybe a disservice here, at check out we were met by a lovely happy smiley lady called Page the check out was easy and Page was so friendly and help, we would 100% stay here again

Great service backed by thoughtful support during a difficult time

Catatan Tripadvisor 5.0/5

Derek Long G Ulasan TripAdvisor tersertifikasi

Front desk (day and night) were excellent help to me especially Page and Biola (sorry it was late at night) as I was there for my mother's funeral. Staff were excellent and Page arranged a small gesture of condolence for us. My wife enjoyed the pool and steam room.

A Good Choice

Catatan Tripadvisor 5.0/5

LauraDaveJames Ulasan TripAdvisor tersertifikasi

The hotel has a good location in the centre of Exeter with a good car park. The staff were all friendly and helpful. The room was a good size. Breakfast was good. We enjoyed our stay and would stay here again.

Thank you for your review, We are glad you enjoyed your stay, especially our rooms and staff, We look forward to welcoming you back again, Best wishes, Reception

Broken bed worst sleep ever!

Catatan Tripadvisor 1.0/5

Charlotte M Ulasan TripAdvisor tersertifikasi

I have stayed in the Mecure Exeter numerous times and always had a pleasant experience but this time was just awful and will now not be returning! They gave us the family room as stayed with my partner and 1 year old booked in for 2 nights. Upon arriving to the room we realised the toilet flush was not working, this was bodged fixed by the manger and we were told to fix ourselves removing the cover and pull up the flush by hand! As this was a busy time of year they didn’t have any rooms for us to move to. Later that night we realised the bed was broken, the divan frame was snapped and the mattress was too big and hanging over the end of the divan. Mine and my partners backs are both absolutely killing and not the restful 2 night stay it was ment to be! I told reception in the morning about the bed which they immediately changed our room. This took up half our day moving rooms as we have a 1 year old and a lot of stuff also moving the travel cot ourself! As we only had 2 days there it was not ideal and ruined our Xmas getaway. Paige offered us 2 feee drinks and free parking which was a nice gesture. No guest should have been given that room 278! I cannot believe that they didn’t already know as at least the cleaners would have known changing the bedding as there was visible dips on the mattress. I would expect to be more reimbursed and a formal apology from a 4 star hotel.

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience with us, especially as you have stayed at Mercure Exeter on several occasions previously. On this occasion, we fully acknowledge that your stay fell well below the standards expected of a four-star hotel. Please be assured that your feedback has been shared with the hotel management and housekeeping teams and immediate actions are being taken to address the maintenance and communication failures highlighted. We are committed to ensuring this situation is not repeated. Kind regards, Front Desk Mercure Exeter

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.040 ulasan 9.3/10 Lokasi
  • 1.509 ulasan 5.7/10 Kamar
  • 1.166 ulasan 8.6/10 Pelayanan
  • 12 ulasan 4.1/10 Internet
  • 766 ulasan 5.1/10 Kenyamanan
  • 506 ulasan 5.5/10 Kebersihan
  • 480 ulasan 7.6/10 Sarapan
  • 460 ulasan 4.8/10 Kesepadanan nilai

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Properti kami yang lain di sekitar

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.