Novotel Sydney City Centre 4 estrelas

Nota clientes Avis (Classificação ALL) 4.0/5 2.455 comentários

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Descrição

Extras do hotel

  • Localizado no coração do Centro de Sydney, perto da estação Wynyard

  • Dispõe de receção 24 horas e estacionamento no local

  • Recentemente renovado e renomeado

  • Localizado perto da Circular Quay, Opera House e Harbour Bridge

  • Os novos quartos incluem TV com Chromecast

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Localização do hotel

Novotel Sydney City Centre

7 to 9 York Street
2000 SYDNEY
Austrália

GPS:-33.86481857299805, 151.20530700683594

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Propriedade 100% não fumadores
  • Serviço de quartos

BIRDIE BAR & BRASSERIE

Step into an ode to all things avian at Birdie Bar & Brasserie. Order a Fast Lunch if you're short on time and have a big appetite, or choose one of our delectable sharing platters to enjoy with friends and family. Tasty fare on your terms.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.0/5  2.455 comentários

Classificação do TripAdvisor  3.0/5  17 comentários

A very poor Novotel & watch what you are charged!

Nota Tripadvisor 3.0/5

roaming_kiwi58 Avaliação com certificação TripAdvisor

We stayed at the Novotel Sydney City Centre for 6 nights in September. This was our third stay at this hotel. The first time when it was a Mercure, and the last two as a Novotel. It is not up to the Novotel standard. The location is brilliant, just across the road from the Wynyard train station. For this reason we will probably continue to use this hotel, even though we consider it not to be up to standard. Arrival and departure is very impersonal and cold. You are directed to check in/out at a kiosk. The staff do not want to interact with you at all. When we got to our room there was a pile of dirty room service dishes outside the door. Very welcoming! Fortunately the room had been serviced. The whole week we were there the hall was not vacuumed. We could see the same bits of paper, and a safety pin, which stayed on the hall floor the whole time. Room is comfortable and spacious enough. Bed fine, but the pillows are awful - very big and chunky. They give me a sore neck. Last time we stayed I asked one of the housekeeping staff for a smaller pillow. They said they couldn't provide one and I had to ask reception, which I did. It took them about 3 hours to deliver another pillow to the room. Given my experience last time, and the fact we did not arrive at the hotel until 9pm, I didn't bother with trying to get a decent pillow this time. I transferred the pillowcase from one of the huge pillows to one of the sofa cushions, which was a much better size. There should be smaller pillows in the rooms as an option. Breakfast is good. Plenty of variety. We had it included as part of my Accor Plus membership, so it was even better value. Bathrooms are tiny. Showers are good, with plenty of hot water. We checked out at 4.30am in the morning. At a kiosk, of course. On my account was a charge which was not mine. Fortunately a person from reception did show their face while I was at the kiosk. I told them there was an invalid charge on my account. They could not tell me what it was for, but tried to convince me it was something I had forgotten about. No way! I knew I had charged absolutely nothing the whole time we were there and the room was prepaid. I was in a hurry to catch a train to the airport. On my insistence they eventually said they would remove the charge, and I was told to just log out of the kiosk without paying. Back home the next day I could see that they had charged me the item anyway! Needless to say I was pretty annoyed and emailed them. About a week later, after they had put several charges on and off my credit card, the charge was finally removed for good. I was not impressed. This was our second disappointing stay at this hotel. It really does not compare to any other Novotel we have stayed at. But, as we go to Sydney fairly regularly and the location is so good, it will probably stay on our list of Sydney hotels to use.

Convenient and comfortable stay

Nota Tripadvisor 4.0/5

trawellguru Romântica - Avaliação com certificação TripAdvisor

Very close to Wynyard Station. Room was lovely and well presented. Great comfy beds. Tasty breakfast spread. Dinner menu not so good. Really appreciate the fact we got our room fews hours early on our arrival. Great storage in the room. Bathroom could have an upgrade 🤔

Service Client inexistant

Nota Tripadvisor 1.0/5

Mylene V Avaliação com certificação TripAdvisor

Je n'ai pas pu séjourner à l'hotel car mon vol a été annulé à cause des terribles émeutes en Nouvelle Calédonie, l'hotel m'a facturé l'intégralité de ma reservation soit 1200 euros, ils refusent tout remboursement, ne répondent à aucun mail... service client inexistant.

Ottima posizione

Nota Tripadvisor 3.0/5

fabiom367 Romântica - Avaliação com certificação TripAdvisor

Hotel si trova in un ottima posizione, vicino a tutto e con fermate treni e metro vicini. Reception eccellente, peccato x le stanze molto molto polverose. Disgustoso vedere i piatti lasciati nei corridoi per intere giornate. Okay per 3/4 notti

Dear fabiom367 thank you for your review of your recent stay. We appreciate the feedback and hope to welcome you back again soon. Kind regards Kim S General Manager

Triste expérience

Nota Tripadvisor 1.0/5

Laurence E Avaliação com certificação TripAdvisor

J ai été très déçu ayant du quitter l hôtel un jour plus tôt que prévu de payer y compris le jour ou j étais parti . Le personnel de l accueil n était absolument pas à l écoute de son client et enfin le petit déjeuner dans un bar à 100 m était indigent

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.502 comentários 9.5/10 Localização
  • 2.051 comentários 6.3/10 Quarto
  • 1.595 comentários 7.5/10 Serviço
  • 58 comentários 2.6/10 Internet
  • 1.007 comentários 4.8/10 Conforto
  • 846 comentários 6.1/10 Limpeza
  • 524 comentários 3.2/10 Comodidades
  • 408 comentários 6/10 Pequeno-almoço

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