Mantra On Kent 4 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 979 comentários

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Descrição

Extras do hotel

  • Para falar com um consultor de reservas, contacte o número: 1300 987 610

  • Alojamento independente

  • Vista de vários quartos para Darling Harbour

  • Acesso fácil às instalações para conferências. (ICC e câmara municipal)

  • Localizado numa zona tranquila e a apenas 200 m da zona empresarial

As nossas opções de alojamento

Localização do hotel

Mantra On Kent

433 Kent St
2000 SYDNEY
Austrália

GPS:-33.871788, 151.204761

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Animais de estimação não permitidos
  • Restaurante
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Salas de reunião
  • Propriedade 100% não fumadores
Perto da propriedade
  • Estacionamento

CASCADES

Nosso restaurante no local, Cascades, serve um café da manhã tipo bufê quente diariamente em um ambiente contemporâneo descontraído e aconchegante. O pequeno-almoço inclui café, bolos de uma famosa pastelaria de Sydney e uma seleção de frutas.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.4/5  979 comentários

Classificação do TripAdvisor  4.0/5  2.063 comentários

Good location, freindly staff but hotel could do with some TLC

Nota Tripadvisor 3.0/5

A V Avaliação com certificação TripAdvisor

This is my 2nd stay. Last was 4 years ago. The lifts concern me and being placed on the 27th floor didnt assist! Appears only the RHS lift was in operation. Breakfast was of average quality. Bathrooms were nice as was the bed itself. I asked to check in early (in advance) and even offered to pay for an extra room/cost. This was ignored/skipped over at reception but was told there was a bathroom i could use near the lifts. I changed into my suit in your bathroom which was awkward.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mantra on Kent Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the areas of concerned shared and to work through improvements. We appreciate your sharing your feedback. It is our hope to welcome you back again in the future. Kind Regards, Alana Friend

Good location, but that's about it!

Nota Tripadvisor 2.0/5

DinnerNight Avaliação com certificação TripAdvisor

We checked into our room on the 19th floor for a four-night stay. Unfortunately, only one of the two lifts was operational throughout our visit, as the second lift was out of order. Each time we needed to leave the building; we faced waits of 10-15 minutes for the lift to arrive to the 19th floor. To make matters worse, both lifts eventually became “out of order”. There was no communication/text messages from the Mantra on Kent, other than an A4 letter notice posted by the lifts on each floor. We received no updates, no compensation, meals or apologies for the inconvenience. Thankfully, we were able to use the stairs (begrudgingly), but I felt for the guests on the higher floors! Additionally, there was no cleaning service or fresh towels provided during our costly four-night stay.

Dear Guest, We very much appreciate you taking the time to share feedback from your recent experience at Mantra on Kent. We do apologise for the inconvenience caused from the issues that presented with the lifts throughout your stay. We are sorry for the shortfalls in experience and value your feedback shared for us to work on these areas of improvements. This feedback is important to us as we strive to make improvements for our guest experiences. Kind Regards, Alana Friend

Quiet location in heart of CBD. Clean and convenient

Nota Tripadvisor 4.0/5

Madelaine C Avaliação com certificação TripAdvisor

We stayed in Executive Apartment, room 906. Room was very clean, bed very comfortable and bathroom and kitchen well appointed. Even has full size washer and dryer, and a full size fridge in kitchen. Would be very comfortable for a few nights stay for sure. You seem to have a choice of either a balcony or bath. We chose balcony, and at level 9 were the highest of these. This offered a small glimpse of Darling Harbour - so if you want a view forgo the balcony and ask for a bath higher up. Convenient parking next door - exit at level 3 for the Sussex St side door and you come out directly next to the hotel. Easy walking distance to both CBD and Darling Harbour. Would happily stay here again.

Dear Guest, Thank you for taking the time to share feedback on your recent experience at Mantra on Kent. We are so pleased to hear you enjoyed our location and our apartment style accommodation was well suited. It is always a pleasure to receive positive feedback, of which this feedback will serve as an encouragement to our team as we continue to strive to create great guest experiences. Thank you for sharing and it is our hope to welcome you back again. Kind Regards, Alana Friend

Ótima localização

Nota clientes Avis 4.0/5

Anónimo Famílias - Comentários confirmados de ALL

O staff do hotel muito bem preparado e profissional. Fomos muito bem atendidos. O quarto faltou máquina de lavar pratos . No local desta máquina havia um mini refrigerador.

Agradecemos os seus comentários no seguimento da sua estada no Mantra on Kent Sydney. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Alana Friend

好立地

Nota Tripadvisor 4.0/5

shuilk Avaliação com certificação TripAdvisor

清潔、必要なものはほぼ揃っている Town Hall駅からもダーリングハーバーへも近く、QVBやスーパーでの買い物にも便利 部屋がきちんとリノベーションされているのに 洗濯機と乾燥機だけが古くて悪目立ちしている 使用に問題はなかったが、特に乾燥機は作動中にカバーとフィルターが外れることが数回あった 洗濯機と乾燥機は新しいものに入れ替えるべきだと思った

Dear Guest, Thank you for taking the time to share your experience. We very much value your feedback of which we will be working through with our team to ensure these items are addressed. It is our hope to see you again soon. Kind Regards, Alana Friend

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 506 comentários 9.5/10 Localização
  • 613 comentários 7.5/10 Quarto
  • 495 comentários 8.9/10 Serviço
  • 11 comentários 4.5/10 Internet
  • 223 comentários 7.3/10 Limpeza
  • 114 comentários 7.6/10 Pequeno-almoço
  • 112 comentários 4.1/10 Comodidades
  • 56 comentários 4.5/10 Comida

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