Mercure Brisbane Garden City 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 3.8/5 1.109 Bewertungen

Bestpreisgarantie
Mercure Brisbane Garden City - Image 1
Mercure Brisbane Garden City - Image 2
Mercure Brisbane Garden City - Image 3
Mercure Brisbane Garden City - Image 4
18 MacGregor Street, 4122 UPPER MOUNT GRAVATT, Australien

Beschreibung

Hotel-Extras

  • Neu renovierte öffentliche Bereiche und Klimaanlagen in allen Zimmern

  • Tagungs- und Veranstaltungsräume, kostenloses WLAN und Parkplätze vor Ort sind verfügbar

  • Exzellenter Service, Rezeption rund um die Uhr, Gemeinschaftswäscherei und ruhige Atmosphäre

  • Alle Zimmer sind mit einer Kochnische und einem Minikühlschrank ausgestattet.

  • 15 Min. von Brisbane CBD, 2 Min. von Westfield Garden City und 30 Min. von der Gold Coast

Unsere Unterkünfte

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Lage des Hotels

Mercure Brisbane Garden City

18 MacGregor Street
4122 UPPER MOUNT GRAVATT
Australien

GPS:-27.565799, 153.086611

Tel

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Parkplatz
  • Haustiere nicht erlaubt
  • Restaurant
  • Rollstuhlgängig
  • WLAN
  • Klimaanlage
  • Frühstück
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  3.8/5  1.109 Bewertungen

TripAdvisor-Gesamtwertung  3.0/5  22 Bewertungen

Note Kundenmeinungen 2.5/5

Michael L. Geschäftsreisende - Bestätigte Mitteilungen ALL

Das Hotel ansich ist OK. Frühstücksbuffet war gut. Personal an der Rezeption ist nicht immer sehr aufmerksam. Teilweise musste man länger warten bis jemand gekommen ist. Zimmer sind etwas in die Jahre gekommen und somit auch nicht mehr im allerbesten Zustand. Dusche hat aus dem Abfluss gestunken und die Wassertemperatur an den Armaturen war kaum einzustellen.

Dear Michael L., Thank you for taking the time to share your feedback regarding your recent stay. We are pleased to hear that you enjoyed the breakfast buffet; however, I regret to learn about your experience with the room conditions and the attentiveness of our reception staff. Your comments regarding the shower's odor and water temperature control have been duly noted, and we appreciate your insights as they help us improve our services. We value your feedback and hope to enhance your experience in the future. Himanshu Malhotra Front Office Manager

Would never book again!

Note Tripadvisor 1.0/5

RachelL621 Zertifizierte TripAdvisor Bewertung

My stay was deeply disappointing. The room’s cleanliness and maintenance fell far below Accor standards (including mould in the shower, dirty cups left behind, and empty body wash dispensers), security measures were inadequate, and housekeeping entering without knocking. I raised these concerns at checkout and again via email, yet I have not received any response from management.

Dear Rach, Thank you for sharing your experience with us. I sincerely apologize for the shortcomings you encountered during your stay. Cleanliness and maintenance are of utmost importance, and I regret that we did not meet your expectations in these areas. Additionally, I understand your concerns regarding security and housekeeping protocols. Your feedback is valuable, and it will be addressed with our team to ensure improvements. I am sorry to hear that you have not received a response; we will review our communication processes to enhance our guest relations. Himanshu Malhotra Front Office Manager

Great stay, wonderful staff

Note Tripadvisor 5.0/5

Melissa L Zertifizierte TripAdvisor Bewertung

Great service. Staff were very kind. Room clean and comfy and hotel is in a great location. Easy M1 access and plenty of food options at nearby shopping centre. Good for business as convenient to access airport if you allow for peak hour. Five stars.

Dear Guest, Thank you so much for your wonderful review and five‑star rating. We’re delighted to hear that you enjoyed our friendly service, comfortable rooms, and convenient location. It’s great to know our proximity to the M1, nearby dining options, and easy airport access helped make your stay smooth and productive. Himanshu Malhotra Front Office Manager

Friendly staff but average rooms.

Note Tripadvisor 3.0/5

Tina E Zertifizierte TripAdvisor Bewertung

I have stayed twice so far. Friendly staff. The first large room was a bit warm as the air conditioner seemed to struggle to keep up. There is no flyscreens on the windows so when you open them bugs fly in. My TV had no remote on the second visit. I reported it and they tried some other remotes they have but none seemed to work so they just said 'bad luck'. When I tried to watch my TV from my iPhone, it connected to a TV on a lower level instead. There is also no power points next to the bed so you can only charge devices on the other side of the room. Phone did not work either to be able to call reception. If you are looking for the QR code to order anything, sometimes they are behind the pillow on the bed and you can't see them.

Dear 20tinae, Thank you for taking the time to share your feedback and for choosing to stay with us again. We’re really glad to hear that our team made you feel welcome, though we’re disappointed to learn that several aspects of your room didn’t meet expectations. We appreciate you highlighting the issues with the air conditioning, window screens, and the TV remote. Your experience with the TV connection and the response you received is certainly not the standard we aim for, and we’ll be addressing this with our team to ensure it doesn’t happen again. We’re also reviewing the placement of QR codes and the availability of bedside power points and working phones, as these conveniences make a big difference to a comfortable stay. Your feedback is incredibly valuable and helps us improve the experience for all guests. We hope we’ll have the chance to welcome you back and provide a stay that reflects the level of comfort and service we strive for Himanshu Malhotra Front Office Manager

Comfortable room

Note Tripadvisor 5.0/5

pezandmez2016 Paare - Zertifizierte TripAdvisor Bewertung

We had a great stay our room was comfortable. The staff were friendly and helpful. The breakfast is good, very tasty and gave us a lift to start our day. The Garden City shopping area is within walking distance and the M1 is easy to get to.

Dear Guest, Thank you for sharing your lovely feedback. We’re delighted to hear that you had a great stay and found your room comfortable. It’s wonderful to know our friendly team and tasty breakfast helped start your day on a positive note. We’re also glad you enjoyed the convenience of our location, with Garden City and the M1 so close by. We truly appreciate you choosing to stay with us and hope to welcome you back again soon. Himanshu Malhotra

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 491 Bewertungen 9.6/10 Lage
  • 888 Bewertungen 5.5/10 Zimmer
  • 736 Bewertungen 7.4/10 Service
  • 19 Bewertungen 6.8/10 Internet
  • 484 Bewertungen 4.7/10 Sauberkeit
  • 202 Bewertungen 5.8/10 Frühstück
  • 198 Bewertungen 6.5/10 Preis-Leistungs-Verhältnis
  • 22 Bewertungen 5/10 Bar und Getränke

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Unsere anderen Etablissements in der Nähe

Preis ab, für 1 Nacht für 1 Person in der jeweiligen Zimmerkategorie in der Nähe des Preises, ohne Zusatzleistungen, ohne Frühstück. Dieser entspricht dem niedrigsten öffentlichen Preis inklusive aller Steuern (Bei der Ankunft im Hotel können entsprechend den geltenden lokalen Vorschriften bestimmte Steuern anfallen (z.B. Kurtaxe).) für die betreffende Unterkunft, der heute auf der Website https://all.accor.com/ für einen Aufenthalt mit einer Übernachtung in den nächsten 20 Tagen gefunden wurde. Variabel je nach Zeitraum und Verfügbarkeit. Der Preis wird erst zum Zeitpunkt der Buchung garantiert. Jede Buchung (im Ausland) ist in der Währung des Landes zu zahlen, in dem sich das Hotel befindet. Es wird nur der bei der Buchung bestätigte Betrag in der Währung des Landes, in dem sich das Hotel befindet, garantiert. Sie können sich eine geschätzte Umrechnung in Ihre Währung anzeigen lassen, diese ist jedoch nicht vertraglich bindend. Bei der Zahlung kann Ihre Bank Ihnen Bankgebühren und/oder Wechselgebühren in Rechnung stellen.