Novotel Brisbane South Bank 4,5 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.4/5 4.749 Bewertungen

Novotel Brisbane South Bank - Image 1
Novotel Brisbane South Bank - Image 2
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Beschreibung

Hotel-Extras

  • Wir bieten eine breite Auswahl an Unterkünften für Geschäftsreisende, Paare und Familien.

  • The hotel features easy laneway access to the convention centre.

  • Wir haben Zimmer, die für Rollstuhlfahrer Komfort und einen leichten Zugang bieten.

  • Junior-Suiten haben einen sep. Wohnbereich/Schlafzimmer, toller Blick auf Brisbanes Vororte.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

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Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australien

GPS:-27.47748, 153.01734

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere nicht erlaubt
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

SPICE CENTRAL KITCHEN & BAR

Entdecken Sie die Einfachheit der köstlichen lokalen Küche bei Spice Market. Mitten im Restaurant werden in einer Show-Küche kreative und zugleich ausgewogene Speisen zubereitet.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.4/5  4.749 Bewertungen

TripAdvisor-Gesamtwertung  4.5/5  798 Bewertungen

Zertifikat für Exzellenz 2025

Very Disappointed - Find Somewhere Else!

Note Tripadvisor 3.0/5

KARENH934 Zertifizierte TripAdvisor Bewertung

Firstly. I'll start by saying how lovely and helpful the staff were. From the front desk to housekeeping, they were professional , polite and helpful. That's about where it ended. The property is rated as 4.5 stars. I think they must be for the staff. I've never stayed in a hotel of this rating where the carpets were as filthy and an ongoing battle to get cold water from a bathroom tap. Room service finishes at 2100 to be replaced by only lasagne and a bean salad until breakfast service. We ordered steaks on the first night. Although very tasty and well cooked, I don't understand why they arrived at the room without even a lid on the plate to keep it warm, let alone a warming trolley, so the result was obvious. Nor have I ever seen breakfast pastries served with no preserves (or even butter). When asked, the lovely receptionist sent some as 'a Christmas gift'. Very sweet of her, but also an odd situation. For those thinking 'well go out for meals; a) due to an injury this wasn't possible; and b) not the point at such a highly rated property.. Also. the blanket in the room was coated with such a thick layer of dust, it was unusable. There are further issues I could speak about, but suffice to say if not for the staff, this Novotel would battle for 3 stars. Very disappointed 😞

Dear Guest, Thank you for your feedback. While we’re glad our team made a positive impression, we’re very sorry other aspects of your stay fell short. Your concerns about cleanliness, in-room dining, and amenities have been shared with our teams for review and improvement. We understand your disappointment and appreciate you bringing this to our attention. If you’d like to discuss your experience further, please contact us at ha0x0-sl2@accor.com – we’d value the opportunity to speak with you directly. Sincerely, Novotel Brisbane South Bank

Recommend

Note Tripadvisor 4.0/5

A W Zertifizierte TripAdvisor Bewertung

Location was very handy . Staff were welcoming and Friendly, Atmosphere was good, Room was great, good value for money, only issue for me was the curtains don’t completely bloke out daylight . Rooms / bathroom quite clean. Amenities, hotel’s gym and outdoor heated lap pool were good .

Dear Guest, Thank you for your kind feedback. We're glad to hear you enjoyed the welcoming atmosphere, friendly service, and great value of your room, along with the hotel’s amenities including the gym and heated pool. We appreciate you mentioning the curtain issue - your comments help us identify areas for improvement. We’re also pleased the cleanliness and location met your expectations. We hope to welcome you back again soon. Sincerely, Novotel Brisbane South Bank

Don’t stay here

Note Tripadvisor 1.0/5

Pat D Paare - Zertifizierte TripAdvisor Bewertung

A hotel that thinks it is acceptable to close its bar without consultation at 10:30. No flexibility. Customers still in the bar. Thousands of dollars spent, thousands of miles travelled and a management with zero interest in customer satisfaction.

Dear Pat, Thank you for sharing your feedback. I sincerely apologise for the disappointment you experienced with the bar closing time and the lack of flexibility shown during your stay. We understand how frustrating this must have been, especially after travelling such a distance and choosing to spend time with us. Your comments have been shared with our management team for review. Please feel free to contact us directly if you would like to discuss this further. Sincerely, Novotel Brisbane South Bank

Ripped off

Note Tripadvisor 1.0/5

TPR S Zertifizierte TripAdvisor Bewertung

A charge appeared on my account for food and alcohol at Spice Central Kitchen & Bar that did not belong to me. When I informed the duty manager, she was unable to produce a signed bill but refused to reverse the charge and insisted that my card was not charged. When the charge appeared on my bank statement, I emailed her but she ignored me completely!

Hi there, Thank you for sharing this information with us. When you have a moment, could you please email us directly at ha0x0-sl2@accor.com so we can look into this as promptly as possible? Kind regards, Atlanta Bell Digital Marketing Manager Novotel Brisbane South Bank

Note Kundenmeinungen 3.5/5

Daniel H. Freunde - Bestätigte Mitteilungen ALL

Preis/Leistung ok!

Dear Daniel, Thank you for your feedback. We're glad to hear you appreciated the spacious rooms and found the value for money to be satisfactory. We hope to welcome you again in future. Sincerely, Demi, Novotel Brisbane South Bank

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So bewerten andere Internetnutzer unser Hotel

  • 1.701 Bewertungen 8.9/10 Lage
  • 2.607 Bewertungen 8.1/10 Zimmer
  • 2.491 Bewertungen 8.4/10 Service
  • 66 Bewertungen 3.8/10 Internet
  • 1.075 Bewertungen 7.5/10 Komfort
  • 1.022 Bewertungen 7.6/10 Sauberkeit
  • 805 Bewertungen 7.2/10 Essen
  • 734 Bewertungen 7.7/10 Frühstück

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