Mercure Sydney Blacktown 4 stelle

Giudizio clienti (Valutazione ALL) 3.8/5 1.466 recensioni

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170 Reservoir Road, 2148 ARNDELL PARK, Australia

Descrizione

I plus dell'hotel

  • Situato nel cuore del Greater Western Sydney, accanto al Blacktown Workers Sports Club

  • 143 camere rinnovate, complete di cucinotto, TV smart e WIFI gratuito

  • Sala riunioni versatile per creare il vostro evento ideale

  • Per gli ospiti sono disponibili comodi servizi di lavanderia e lavaggio a secco

  • Per assistere gli ospiti è disponibile la reception 24 ore su 24

Le nostre sistemazioni

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Posizione dell'hotel

Mercure Sydney Blacktown

170 Reservoir Road
2148 ARNDELL PARK
Australia

Coordinate GPS:-33.79504, 150.8975

Telefono
Fax +61 2 8609 7900

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Proprietà 100% non fumatori
  • Servizio in camera

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  3.8/5  1.466 recensioni

Giudizio TripAdvisor  2.7/5  33 recensioni

Good place.. Great vibes

Punteggio Tripadvisor 5.0/5

Ally S Recensione certificata TripAdvisor

Everything is good.. Highly recommended Good Price as well Late check out Workers sport club just next door. A place to chill n quiet open air

Dear 317allys, Thank you for your wonderful review and recommendation. We’re so pleased to hear you enjoyed the good vibes, great value, and convenience of our location next to the Workers Sports Club. It’s great to know you had a relaxing stay and appreciated the late check-out option. We look forward to welcoming you back to Mercure Sydney Blacktown again soon. Kind regards, Stephen Cossetto General Manager Mercure Sydney Blacktown

Excellent

Punteggio Tripadvisor 5.0/5

Uswaldo G Recensione certificata TripAdvisor

Stayed almost a month and it was a great experience! Sally and all the staff were very helpful and friendly through my stay. Definitely will come back!

Dear Uswaldo, Thank you for your excellent review and for choosing to stay with us for almost a month. We’re thrilled to hear you had such a great experience and that Sally and the team made your stay so enjoyable. Your kind words mean a lot to us, and we look forward to welcoming you back to Mercure Sydney Blacktown soon. Kind regards, Stephen Cossetto General Manager Mercure Sydney Blacktown

Wonderful Hotel

Punteggio Tripadvisor 5.0/5

Joan M Recensione certificata TripAdvisor

Stayed here last week and hotel really nice and welcoming. Asian manager so friendly. Breakfast buffet so yum thanks to the chef. We will come back

Dear Joan, Thank you so much for your wonderful feedback and perfect rating. We’re delighted to hear you enjoyed your stay and found the hotel welcoming. It’s fantastic to know our team, particularly our manager and chef, made such a positive impression — I’ll be sure to share your kind words with them. We truly appreciate your recommendation and look forward to welcoming you back to Mercure Sydney Blacktown again soon. Warm regards, Stephen Cossetto General Manager Mercure Sydney Blacktown

Excellent reception

Punteggio Tripadvisor 5.0/5

Brian H Per affari - Recensione certificata TripAdvisor

Great receptionist who was warm and friendly and went out of her way to ease our check in , especially after we had made an error with our booking.

Hi Brian, Thank you for your wonderful feedback. I’m delighted to hear that our reception team made you feel welcome and ensured a smooth check-in, even after the booking hiccup. We pride ourselves on providing warm, genuine service, and it’s fantastic to know this was reflected in your experience. We look forward to welcoming you back to Mercure Sydney Blacktown soon. Warm regards, Stephen Cossetto General Manager Mercure Sydney Blacktown

Good hotel bad management

Punteggio Tripadvisor 1.0/5

GoPlaces57580763087 Recensione certificata TripAdvisor

Nice hotel and good location..however the senior staff (FOM only) at hotel are arrogant and rude. I stayed and paid full amount upon check only to later receive an extra charge from the Front Office Manager (Olivia Brewert) claiming there was an “issue” with the rate code I booked. The rate was valid at the time of booking and confirmed upon arrival — if there was truly a problem, it should have been addressed at check-in, not after I had left. Upon check in there was no issue and front desk receptionist also did not raise any issues. This kind of after-the-fact charging feels deceptive and leaves a bad taste. A hotel’s integrity is measured by how they treat guests, and in my case, the experience was disappointing and unprofessional. I will not be returning, and I suggest other travellers proceed with caution coz they can just nilly willy charge you once you check out.

Dear Guest, Thank you for sharing your feedback. I sincerely apologise for the experience you’ve described regarding the post-stay charge and the way it was handled. This is not the standard of service we aim to provide, and I understand how frustrating and disappointing this must have been. Please rest assured that I will personally review this matter with our Front Office team to ensure that such situations are addressed appropriately at the time of check-in and communicated clearly to guests. Your comments are invaluable in helping us improve our processes and maintain the integrity and trust our guests expect. Kind regards, Stephen Cossetto General Manager Mercure Sydney Blacktown

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 411 recensioni 9.3/10 Posizione
  • 1.201 recensioni 6.1/10 Camera
  • 985 recensioni 7.6/10 Servizio
  • 34 recensioni 4.2/10 Internet
  • 574 recensioni 5.8/10 Pulizia
  • 232 recensioni 5.7/10 Colazione
  • 220 recensioni 4.3/10 Cibo
  • 10 recensioni 6/10 Sostenibilità

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