Mercure Sydney Blacktown 4 stelle

Giudizio clienti (Valutazione ALL) 3.8/5 1.136 recensioni

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Mercure Sydney Blacktown - Image 1
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Mercure Sydney Blacktown - Image 4
170 Reservoir Road, 2148 ARNDELL PARK, Australia

Descrizione

I plus dell'hotel

  • Located in the heart of Greater Western Sydney, adjacent to Blacktown Workers Sports Club

  • 143 newly renovated rooms complete with kitchenettes, smart TVs and complimentary Wi-Fi

  • Versatile meeting room to create your ideal event

  • Convenient on-site guest laundry and dry cleaning facilities

  • 24-hour reception to assist you around the clock

Le nostre sistemazioni

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Posizione dell'hotel

Mercure Sydney Blacktown

170 Reservoir Road
2148 ARNDELL PARK
Australia

Coordinate GPS:-33.79376, 150.89686

Telefono
Fax 0/00000

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  3.8/5  1.136 recensioni

Giudizio TripAdvisor  2.0/5  20 recensioni

Terrible Service

Punteggio Tripadvisor 1.0/5

Tane M Recensione certificata TripAdvisor

There is a constant dull banging sound which prevented me from being able to sleep. I attempted to contact reception for support to either move to a room where the sound was not present or cancel my reservation entirely. The room itself was clean and has a comfortable bed and pillows. The check-in process was horrible & unpersonal. No welcome to Mercure, or please enjoy your stay, nothing. You check yourself in - like the self-serve kiosks across the driveway at McDonald's. You pay by card, the get a receipt with your room number. No instructions on where to find your room. The real-life receptionist is in the biggest hurry to get rid of you & quickly tells me to use the lift to my right just past the ladies cleaning the room with the door open and the unsightly laundry room- only to find that the lift was out of order. So I go back to the busiest receptionist without customers, who redirects me with all my luggage to the stairs past the maintenance trollyeys blocking the hall way. All in all - a horrible stay from the moment I completed my own check-in. If you're looking for a Maccas self-serve style get away with horrible service, exposed cleaning, and maintenance trolleys - book a room at Mercure Blacktown.

It was great

Punteggio Tripadvisor 5.0/5

JAYE S Da solo - Recensione certificata TripAdvisor

It was great the location great but the heating and cooling unit was hard to work out In the Bathroom Thre wasn't Match Body wash and Shampoo and conditioner In the shower

For a long weekend discusting

Punteggio Tripadvisor 1.0/5

Khaosdebbie In coppia - Recensione certificata TripAdvisor

As a Accor Plus member stopping here I was Discusted that for a public holiday turn up at 9.30 for breakfast and the place was full and more people turning up .To find absolutely no food .Coffee machine had ran out of milk ,Pancake machine bag was empty .And a girl about 8- 9 using her hands in the cereal container to get cereal out as there was no scoops as they were already taken .All these people paying $26 for toast basically as that was all there was .When I asked the poor staff where was the food they Said Manager Olyvia said breakfast was to finish at 10 and cooking to finish at 8.30.Why weren't people told when booking?I felt completely Discusted and embarrassed for the staff that they were put in such a position. This motel is going down hill .

Great location but needs some TLC

Punteggio Tripadvisor 3.0/5

Jenny C In coppia - Recensione certificata TripAdvisor

Great location for our recent return to Sydney but in need of some revamping . We have stayed here when it was run by travel lodge but found that experience to be far more personal. We arrived late ( 1030pm) and no staff member was present to greet us immediately and so we had no choice but to check in digitally and this gave us no option to pay cash . The bed was comfortable but there were no available spare pillows or blankets in the room . They have launched an eco friendly approach and the coffee and tea cups ( made of recycled coffee bean husks) may appear to be a giant leap forward for the planet but not user friendly for guests as we were encouraged to take these cups from our room for breakfast ( the cups available at the buffet breakfast were just too small,) With all these Evo friendly measures I would expect pricing for accommodation to be more reasonable . It was definitely not 4 star establishment as advertised ! Unrepaired lighting in guest hallways ,a lack of staff available to clear tables promptly at breakfast , a lack of available crockery at busy breakfast times and no-one wiping spills from the Bain Marie was not a good look! After enduring covid for 2 years I expected a more dutiful response to appropriate procedures on this buffet presentation. Floating serving spoons in troughs of fruit that have been handled by many guests is just not good enough! Our stay here served the purpose of our visit but I expected more for the price charged !

Might be a new name but…

Punteggio Tripadvisor 1.0/5

Mi33-Review Recensione certificata TripAdvisor

Only positives - free parking and self check-in. Arrived late, a few people in line waiting to be served. 1 guy at reception, 1 guy in the back doing nothing but on the computer. So we noticed self check-in and checked ourselves in, much quicker. Lift is slow, small and definitely needs to be replaced as it jerks a lot. Room was on the second floor room 229 - this was an executive queen room, paid roughly $10 more. Bed was comfy, decor was ok. But the bathroom was dirty, grimy and needed a good deep clean or a whole new bathroom renovation. Dirt on the walls in the bathroom, shower head was spraying out water from the top. Toilet is far too low. Last time I stayed here it was a Travelodge and I had a better experience then, than I had when I stayed. Book elsewhere, don’t waste your time, money or energy on the hotel.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 364 recensioni 9.5/10 Posizione
  • 1.074 recensioni 5.8/10 Camera
  • 791 recensioni 7.3/10 Servizio
  • 23 recensioni 4.5/10 Internet
  • 534 recensioni 5.6/10 Pulizia
  • 215 recensioni 5.2/10 Colazione
  • 204 recensioni 4.7/10 Cibo
  • 195 recensioni 5.8/10 Rapporto qualità/prezzo

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