Peppers The Hills Lodge 4,5 stelle

Giudizio clienti (Valutazione ALL) 4.5/5 1.614 recensioni

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Peppers The Hills Lodge - Image 1
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1 Salisbury Rd, Cnr Windsor Rd, 2154 CASTLE HILL, Australia

Descrizione

I plus dell'hotel

  • Stylish and elegant boutique hotel, located in Sydney's north west

  • 97 fully refurbished hotel rooms and suites

  • Conferences and events for up to 200 guests

  • Superb facilities including day spa and outdoor swimming pool

  • Home to Nobles Restaurant, TripAdvisor's Number 1 restaurant in Norwest

Le nostre sistemazioni

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Posizione dell'hotel

Peppers The Hills Lodge

1 Salisbury Rd, Cnr Windsor Rd
2154 CASTLE HILL
Australia

Coordinate GPS:-33.730104, 150.973204

Telefono
Fax +61 2 9899 1182

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

NOBLES RESTAURANT

Lo Chef Ryan Goetzke ha ideato un menu perfetto per ogni palato, con raffinate proposte alla carta e piatti pensati per chi viaggia spesso e preferisce un pasto meno formale.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.5/5  1.614 recensioni

Giudizio TripAdvisor  4.5/5  669 recensioni

Lovely accommodation with a negative for me

Punteggio Tripadvisor 4.0/5

daniellesL6959PI Recensione certificata TripAdvisor

I had mixed feelings about leaving a review as even though this hotel is lovely and has many positive aspects I had a negative experience. I’d specifically booked an accessible room (plus left a note about this in my booking) but when it came to checking in I was told they didn’t have an accessible rooms. I was pointed to some stairs and told that’s where my room was. It was only that I said I’d probably fall down the stairs (as I have balance issues) that an accessible room was then sourced. I had to wait however for quite some time for it to be ready. I had had a long drive to get there, had to be at a function in less than two hours and this delay meant I felt flustered and rushed and was late. I’d recommend if booking an accessible room to double check that there is one available. I’d also recommend the room service breakfast booking form be left on the desk with the other hotel information. It was on a low shelf with the tea and coffee facilities so I didn’t see it. The hotel is however very pleasant and the rooms are nicely furnished and very clean. The buffet breakfast is good too with “barista” coffee available. For most people without accessibility requirements I would recommend.

Thank you for sharing your mixed experience at our hotel. We apologize sincerely for the mistake with your accessible room booking and the subsequent delay. We understand how frustrating and stressful this must have been, especially given your time constraints. We appreciate your feedback on how we can improve our processes, including double-checking accessible room availability and making our room service breakfast booking form more easily accessible. On a positive note, we're glad you enjoyed our hotel's ambiance, rooms, and buffet breakfast. We appreciate your recommendation for guests without accessibility requirements. Once again, we apologize for the issues you faced and appreciate your constructive feedback.

Great stay

Punteggio Tripadvisor 5.0/5

Reece P Recensione certificata TripAdvisor

Very good, staff very nice and efficient. 100% would stay again. Rooms very clean and spacious. Food was good, breakfast and dinner was amazing. Function room was good very clean and staff was very friendly and helped out with anything that we needed

Thanks for the kind feedback, we hope to welcome you back to The Lodge soon.

Great accommodation conveniently located

Punteggio Tripadvisor 4.0/5

3500caroll In coppia - Recensione certificata TripAdvisor

Wonderfully comfortable room that was clean and well appointed. Friday night was quiet, but Saturday parties were making a lot of noise in the parking area till 1 am. Not good when we had a long day of driving on Sunday. But we will be back in the future because the overall experience was great

Thank you for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you found your room to be comfortable, clean, and well-appointed. However, we apologize for the disturbance caused by the noise in the parking area on Saturday night. We understand the importance of a good night's sleep, especially before a long day of driving. We'll definitely look into ways to minimize noise disruptions in the future. We're glad to hear that despite this issue, you had a great overall experience and plan to return. We look forward to welcoming you back and providing you with an even better stay.

Timeless charm is the modern comforts

Punteggio Tripadvisor 5.0/5

Trip43546016182 Recensione certificata TripAdvisor

Our stay at The Hills Lodge Hotel was a nice blend of work and leisure.. From the warm welcome to the elegant, well-appointed room, our stay was short but pleasant and comfortable. The serene ambiance and beautifully landscaped surroundings provided a refreshing escape, where we enjoyed the delicious options for dinner and breakfast. The staff were attentive and genuinely committed to ensuring a pleasant experience. Improvement suggestion would be to add coffee machine to the room

Thanks so much for the review! Coffee machines are available in our suites and can be added to our premium rooms on request. We hope to see you again soon.

Una certezza

Giudizio clienti 4.0/5

Riccardo B. Azienda - Avvisi confermati di ALL

Soggiornato per la seconda volta per motivi di lavoro, struttura tradizionale stile "English" di livello medio-alto; ottima qualità del ristorante anche se la scelta del menù andrebbe aumentata

Signor B., Thank you for choosing to stay with us for the second time and for sharing your feedback. We are pleased to hear that you enjoyed the traditional English-style ambiance of our property and the quality of our restaurant. We take note of your observation regarding the menu selection, and we will consider this as we aim to enhance the culinary experience for our guests. We appreciate your loyalty and look forward to welcoming you back in the future. Best regards, Fazleen Khan Office Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 228 recensioni 9.2/10 Posizione
  • 779 recensioni 8.4/10 Camera
  • 812 recensioni 8.9/10 Servizio
  • 27 recensioni 3.2/10 Internet
  • 393 recensioni 8.6/10 Comfort
  • 328 recensioni 7.2/10 Cibo
  • 323 recensioni 8.6/10 Pulizia
  • 227 recensioni 8/10 Servizi

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