Mercure Newcastle 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 3.8/5 1.780 opiniones

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12 Steel Street, 2302 NEWCASTLE, Australia

Descripción

Extras del hotel

  • Quiet and cool 4-star hotel near Newcastle's Honeysuckle development

  • Spacious accommodation in Newcastle with a pool and easy beach access

  • Ideal location for exploring Newcastle's restaurants, bars and the Hunter Valley

  • Express self-check-in and check-out kiosks make arrival and departure a breeze

  • Well-equipped meeting rooms for business events and banquets

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Localización del hotel

Mercure Newcastle

12 Steel Street
2302 NEWCASTLE
Australia

GPS:-32.92733, 151.76349

Teléfono
Fax 0/00000000

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Restaurante
  • Accesible para silla de ruedas
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

DISTRIKT PRESS CAFE

El Distrikt Press Café es su segundo hogar, con comidas nutritivas y una decoración suave y vibrante. Ya sea para un aperitivo ligero, uno de nuestros platos principales o un sabroso postre, tenemos especialidades para todos los gustos y ocasiones.

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Más información

Clasificación de ALL  3.8/5  1.780 opiniones

Valoración de TripAdvisor  2.8/5  40 opiniones

Good location but that is it...

Nota de Tripadvisor 1.0/5

Douglas L Valoración certificada de TripAdvisor

Mercure Newcastle is located in a very convenient location and has access to parks, shopping centres and amenities. However, the hotel itself is a big disgrace and by far the worst Mercure that I have ever been to and is in desperate desperate need of a makeover. For a supposed 4 star hotel, there were cracked tiles in the bathrooms, scales/mould over the tap heads, and worst of all DEAD COCKROACHES in the room! When we raised this to reception, they said that this was normal and offered to clean the room for us. There was no empathy or offer to change rooms or to give us a place to have a meal while we wait for the room to be cleaned. My partner had to fight to have the room changed and even then, the other room smelled as damp and dusty on the windowsills (minus the cockroaches). Mercure really needs to re-assess this site and how it manages its rooms as well as customer service. This place has really put a sour taste in my mouth on whether I continue staying with the Mercure brand.

Don’t stay here! Room was filthy

Nota de Tripadvisor 1.0/5

Geeman63 Valoración certificada de TripAdvisor

This has to be one of the saddest and most disgusting Accor hotels. Despite paying in excess of $250 for the “privilege” the room I was allocated stank of cigarette smoke (it shouldn’t) and was filthy. See pics. Avoid this property at all costs.

Off to a bad start

Nota de Tripadvisor 2.0/5

Ron B Valoración certificada de TripAdvisor

On arrival at 3pm we were told there were no parking spots available despite seeing 5 empty spaced from where we sat in the car. The staff member told us these had been reserved by guests staying more than one day despite the booking saying spots could not be reserved. I have stayed in hundreds of motels and have never been able to reserve a car space. We had to park in a shopping centre carpark so distance away. Also the "recent renovations" were merely some coating applied to the bath and tiles in the small bathroom.

Poor old and bad service in the restaurant and bar

Nota de Tripadvisor 2.0/5

Michael M Valoración certificada de TripAdvisor

So I have stayed at the Mercure Charleston and that is good so I thought I would try the city version had high hopes all were left wanting slow lifts to floors bathroom small and a shower over bath poor water pressure had to hit the toilet ever time to stop it running fan so bloody loud had to close the door at night cups are crap they are trying to some kind of eco friendly using recycling coffee pods nope just garbage no movies or foxtel cheaper hotels provide this poor power point places at bedside the list goes on really need complete renovations before that think they can charge 200 a night got to the best Western Apollo before this place oh and parking is just abysmal and the charge you for it really just don't go

Noisy and in need of renovation

Nota de Tripadvisor 3.0/5

FrequentFlier623713 Valoración certificada de TripAdvisor

Convenient location. 24 hr reception was great and staff were friendly. We rang ahead to ask about car parking and were told that there’s usually enough car parking for all guests, but when we arrived there was a sign to say the car park was full. We then had to park on the street. Room was spacious but in need of renovation, particularly the bathroom. Minibar isn’t stocked in rooms.. you need to order your minibar items from room service. There were plastic cups for tea/ coffee which wasn’t a nice experience. We were woken up at 2:30am by people who were yelling out on the street.. so if you want a peaceful stay, perhaps try somewhere else.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 799 opiniones 7.6/10 Ubicación
  • 1.355 opiniones 5.1/10 Habitación
  • 1.131 opiniones 7.9/10 Servicio
  • 11 opiniones 5.3/10 Internet
  • 680 opiniones 5/10 Comodidad
  • 613 opiniones 4/10 Limpieza
  • 355 opiniones 3.1/10 Ambiente
  • 281 opiniones 3/10 Instalaciones

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