説明
ホテルのその他の情報
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LOCATION. At the heart of everything you need.
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PÜROVEL SPA & SPORT. Take time for yourself.
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RESTAURANTS & BARS.
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CONFERENCES, MEETINGS & EVENTS. Inviting spaces that leave a lasting impression.
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GUEST ROOMS.
当ホテルの客室
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ホテル所在地
Swissôtel Wellness Resort Alatau Almaty
Tausamaly 50A, Tausamaly 50A, Tausamaly 50A
A32BOF2 ALMATY
Kazakhstan
GPS:43.19633, 76.81227
Eメール
アクセスと交通機関
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ALMATY 1
Railway station
アクセス: 23 km / 14.29 mi 5 hrs walk / 30 min drive
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シャトル
有料
いつも待機しているシャトル
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Swissotel Wellness Resort Alatau Almaty is located in beautiful relaxing forest area near the lake at the western edge of Almaty
Wood/forest
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Moxie bar
Bar
The Quarter
Restaurant and cafe district
Cafe Swiss
Bar
ホテルサービス
チェックインはからです - チェックアウトはです
- プール
- 駐車場
- シャトル
- レストラン
- 車椅子でのご利用に対応
- フィットネスセンター
- Wifi
- エアコン
- 朝食
- バー
- 会議室
- 全館禁煙
- ルームサービス
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THE QUARTER
A truly unique and carefully cultivated culinary concept that transports guests to a gastronomic journey like no other. Whereas an exquisite flavours that fuse East and West, introduce guests to beloved Mediterranean Cuisine.
Wellness Restaurant
Wellness Restaurant is reserved for those who value healthy eating. Daily mindful eating suggestions stimulate all the senses and bring a revitalizing and healing experience. Menu specialties include vegan and vegetarian classics, as well as raw food
Astau Restaurant
Authentic flavors of vast Central Asia - from savoring the traditional Kazakh beshbarmak and delightful meat delicacies to indulging in the aromatic Uzbek plov, the freshest kuyrdak, every dish promises to be a delightful journey for your taste buds.
Phoenix Restaurant
Nestled gracefully by the tranquil lake, Phoenix restaurant provides an unrivaled dining experience. Our culinary artisans have meticulously curated a sophisticated menu, showcasing the finest steaks, premium meats and the freshest seafood.
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MOXIE BAR
Chic and contemporary - yet casual, the Moxie Bar is the perfect spot to enjoy an occasional drink with friends, colleagues or cosy date night for couples
Café Swiss
A traditional lobby lounge for both work and chill to enjoy sweet and savoury snacks, afternoon tea and bespoke cocktails in an open yet intimate atmosphere.
POOL BAR
Surrounded by garden landscapes of Swissotel Alatau, the Pool Bar is a perfect place to enjoy the afternoon sun by the pool with a refreshing cocktail in hand.
朝食
2 プール
フィットネスセンター
Spa
お客様のご意見
The best place in Almaty
トリップアドバイザーの評価 5.0/5
972khalids トリップアドバイザー認証口コミ
Dear Khalid, Warm greetings from Swissotel Wellness Resort Alatau Almaty! Thank you so much for your kind review! It’s an honor to have you as our valued guest, and we truly appreciate your loyalty in choosing us each time you visit Almaty. Your trust means the world to us, and we are committed to making sure every stay is exceptional. We look forward to welcoming you back again and will always strive to exceed your expectations. Thank you for being such an important part of our hotel! Best regards, Guest Relations Department
Luxury property - Lacking aplenty - Not worth staying again.
トリップアドバイザーの評価 3.0/5
TravellingForPeace トリップアドバイザー認証口コミ
Dear Guest, Warm greetings from Swissotel Alatau Almaty! Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Your comments are valuable to us, as they help us improve our services and provide a better experience for all our guests. To help us investigate your concerns further and ensure this does not happen again, could you kindly provide your stay dates? This will allow us to make the necessary notes and take appropriate action. Please feel free to reach out to us directly at +7 701 346 0228 for any further assistance or feedback. We hope to have another opportunity to provide you with a more positive experience in the future. Best regards, Guest Relations
Excellent staff and a beautiful hotel.
トリップアドバイザーの評価 5.0/5
Cstepek トリップアドバイザー認証口コミ
Dear Caitlin Stepek, Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay at Swissotel Almaty. It’s great to know that you were impressed by the beauty of our grounds, the spacious rooms, and the breathtaking mountain views. We’re especially pleased to hear that our staff made your experience memorable, particularly in the Kazakh restaurant. Your kind words about our spa services are also much appreciated. We look forward to welcoming you back for another excellent stay soon! Warm regards, Guest Relations Department
Katrina's Swissotel Experience
トリップアドバイザーの評価 5.0/5
Mohammed F トリップアドバイザー認証口コミ
Dear Mrs. Katrina, Thank you so much for your kind words and for choosing to stay with us at Swissotel Wellness Resort Alatau Almaty. We're delighted to hear that you enjoyed the breathtaking views of the Almaty mountains, as well as the comfort of your bedroom. It's wonderful to know that the environment contributed to creating meaningful conversations and strengthening your bonds. We truly appreciate your feedback and hope to welcome you back soon for another inspiring stay. Warm regards, Guest Relations Department
Worst hotel experience
トリップアドバイザーの評価 1.0/5
ANKUR V トリップアドバイザー認証口コミ
Dear Mr. Ankur, warm greetings from Swissotel Wellness Resort Alatau Almaty! Thank you for choosing our hotel for your stay. We would like to remind you that the standard check-in time is 3:00 PM, and check-out is at 12:00 PM. Unfortunately, early check-in is not possible when the hotel is fully booked. However, in your case, we did our best and were able to accommodate you at 9:48 AM, 1:58 PM, and 2:44 PM. Regarding breakfast, it was not included in your initial booking, which is why the restaurant required additional payment for each guest. As for the early check-in of other guests, they may have booked a different room category, and their rooms could have been ready earlier. We always strive to ensure maximum comfort for our valued guests and apologize for any inconvenience you may have experienced. We hope the remainder of your stay will be pleasant! Best regards, Guest Relations Department
との提携 TripAdvisor