説明
ALLSAFE認証ホテル
ホテルのその他の情報
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LOCATION. At the heart of everything you need.
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PÜROVEL SPA & SPORT. Take time for yourself.
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RESTAURANTS & BARS.
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CONFERENCES, MEETINGS & EVENTS. Inviting spaces that leave a lasting impression.
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GUEST ROOMS.
当ホテルの客室
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ホテル所在地
Swissôtel Wellness Resort Alatau Almaty
Tausamaly 50A, Tausamaly 50A, Tausamaly 50A
A32BOF2 ALMATY
Kazakhstan
GPS:43.19633, 76.81227
Eメール
アクセスと交通機関
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ALMATY 1
Railway station
アクセス: 23 km / 14.29 mi 5 hrs walk / 30 min drive
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シャトル
有料
いつも待機しているシャトル
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Swissotel Wellness Resort Alatau Almaty is located in beautiful relaxing forest area near the lake at the western edge of Almaty
Wood/forest
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Moxie bar
Bar
The Quarter
Restaurant and cafe district
Cafe Swiss
Bar
ホテルサービス
チェックインはからです - チェックアウトはです
- プール
- 駐車場
- シャトル
- レストラン
- 車椅子でのご利用に対応
- フィットネスセンター
- Wifi
- エアコン
- 朝食
- バー
- 会議室
- 全館禁煙
- ルームサービス
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THE QUARTER
A truly unique and carefully cultivated culinary concept that transports guests to a gastronomic journey like no other. Whereas an exquisite flavours that fuse East and West, introduce guests to beloved Mediterranean Cuisine.
Wellness Restaurant
Wellness Restaurant is reserved for those who value healthy eating. Daily mindful eating suggestions stimulate all the senses and bring a revitalizing and healing experience. Menu specialties include vegan and vegetarian classics, as well as raw food
Astau Restaurant
Authentic flavors of vast Central Asia - from savoring the traditional Kazakh beshbarmak and delightful meat delicacies to indulging in the aromatic Uzbek plov, the freshest kuyrdak, every dish promises to be a delightful journey for your taste buds.
Phoenix Restaurant
Nestled gracefully by the tranquil lake, Phoenix restaurant provides an unrivaled dining experience. Our culinary artisans have meticulously curated a sophisticated menu, showcasing the finest steaks, premium meats and the freshest seafood.
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MOXIE BAR
Chic and contemporary - yet casual, the Moxie Bar is the perfect spot to enjoy an occasional drink with friends, colleagues or cosy date night for couples
Café Swiss
A traditional lobby lounge for both work and chill to enjoy sweet and savoury snacks, afternoon tea and bespoke cocktails in an open yet intimate atmosphere.
POOL BAR
Surrounded by garden landscapes of Swissotel Alatau, the Pool Bar is a perfect place to enjoy the afternoon sun by the pool with a refreshing cocktail in hand.
朝食
2 プール
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フィットネスセンター
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Spa
お客様のご意見
Beautiful Grounds
トリップアドバイザーの評価 4.0/5
tian s トリップアドバイザー認証口コミ
Dear Tianshansky, Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay at our hotel during the conference. We're glad you appreciated the serene and picturesque surroundings of our location. Our team takes great pride in maintaining the beauty of our grounds, especially amidst the snowy backdrop. Regarding the hotel's renovation, we're pleased that our efforts in modernizing the property while preserving its historical charm have been well-received. It's wonderful to know that you found the rooms spacious with excellent views, and we hope you were able to take full advantage of your terrace during your stay. Your feedback about the bathrooms and the complimentary water is duly noted. We understand the importance of these details in ensuring a comfortable stay for our guests. We're thrilled that you enjoyed our breakfast offerings and found the detox water refreshing. Your suggestion for fresh-squeezed juice options is duly noted and will be taken into consideration for future enhancements. It's also great to hear that you enjoyed our lunch options, particularly the pizza. We apologize for any inconvenience you experienced in the conference rooms and have duly noted your feedback regarding the ventilation and lack of views. We're constantly striving to improve our facilities to better meet the needs of our guests, and your feedback is invaluable in this regard. We're delighted that you made use of our wellness facilities and found them to your satisfaction. Thank you once again for choosing to stay with us and for providing valuable feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Best regards, Guest Relation Department
Great for a relaxing stay
トリップアドバイザーの評価 5.0/5
Matt G トリップアドバイザー認証口コミ
Dear Guest , Warmest greetings from Swissotel Wellness Resort Alatau Almaty! Thank you so much for taking the time to share your positive experience at our hotel. We're thrilled to hear that you enjoyed your stay, despite the winter weather limiting some outdoor activities. It's wonderful to know that the spa and pool added to your relaxation. We appreciate your kind words about our on-site restaurants and are delighted to hear that you found the food and drink options satisfying. Dilnaz and Martebe will be pleased to know that their efforts at the reception were recognized and appreciated. We understand that our location, being a 30-minute drive from central Almaty, may not suit everyone, but we're glad to hear that the relaxation offered at our hotel makes it worth the distance for you. We look forward to welcoming you back for another relaxing stay in the future. If there's anything specific you'd like during your next visit, feel free to let us know, and we'll do our best to make your stay even more enjoyable. Thank you once again for choosing Swissotel Wellness Resort Alatau Almaty . Warm regards, Guest Relation Department
Very nice, but little disturbing flaws
トリップアドバイザーの評価 5.0/5
ahmed-na-lade トリップアドバイザー認証口コミ
Dear Mr.Ahmed, Thank you for taking the time to share your detailed feedback with us. We appreciate your positive remarks about our well-equipped hotel and the convenience of the touch display for room control. We genuinely value your constructive comments on areas where we can improve. We apologize for any inconvenience caused by the absence of a socket near the mirror for the hair dryer. We understand the importance of this for our guests, especially for women, and we will certainly look into addressing this issue promptly. Your feedback regarding the limited shelving in the shower is duly noted. We aim to provide a comfortable and hassle-free experience for all our guests, and we will explore ways to enhance the storage options in the shower area. We also appreciate your observation about the bed firmness and will take this into consideration for future improvements. Our goal is to ensure a restful night's sleep for all our guests, and we will assess the bedding options available. Regarding the sauna bucket, we apologize for the inconvenience caused by the leak. Our maintenance team will investigate and address this issue promptly to ensure a more enjoyable experience for our guests. As for the location and accessibility, we apologize for any inconvenience caused by the lack of pedestrian sidewalks. We understand the importance of convenient access to the city and will explore options to enhance transportation services for our guests. Your feedback is crucial to our continuous improvement, and we sincerely appreciate your insights. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Thank you for choosing our hotel. Best Regards, Guest Relation Department
Thanks a lot for the birthday party assistance and congratulations!
トリップアドバイザーの評価 5.0/5
Yanejik トリップアドバイザー認証口コミ
Dear Yanejik, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the birthday party and your stay at our hotel. It's wonderful to know that the view, service, people, spa, and everything else met your expectations. We take pride in our amazing territory, lake, trees, and of course, our friendly ducks! We're delighted that you found the breakfast dishes tasty, and we'll be sure to pass on your compliments to our culinary team. It was a pleasure having you with us, and we can't wait to welcome you back soon! If there's anything specific you loved or if you have any suggestions for improvement, feel free to share. We're always looking for ways to enhance our guests' experiences. Thanks again, and see you again soon! Warm regards, Guest Relation Department
Wonderful
トリップアドバイザーの評価 5.0/5
dudu1817 トリップアドバイザー認証口コミ
Dear Mr./Mrs. Dudu, Thank you so much for taking the time to share your wonderful experience at the Swissôtel Wellness Resort Alatau Almaty! We're delighted to hear that your stay was amazing and that you enjoyed the room overlooking the forest, our breakfasts, and the indoor pool. It's heartwarming to read about your relaxing week in our chic forest-view room and how you started your mornings with coffee on the balcony, taking in the beautiful scenery. We take pride in our breakfast offerings, and we're thrilled that you found them to be wonderful. The indoor pool is indeed a unique feature of our resort, and we're glad you had the opportunity to enjoy it regardless of the weather. Your positive feedback and kind words about our staff mean a lot to us. We strive to provide the best service and your recognition of their friendliness and attentiveness is truly appreciated. Thank you for sharing those five helpful tips for future travelers. We're sure they will find them valuable when planning their stay at our resort. We're excited that you're happy to recommend the Swissôtel Wellness Resort Alatau Almaty to others. We'll be here to welcome you back with open arms whenever you decide to return. We're delighted to have you as our guest at Swissotel Wellness Resort Alatau Almaty and want to ensure that your stay with us is nothing short of exceptional. To achieve this, we would like to kindly request some information about your preferences, so we can tailor your experience to your liking during your current and any future stays with us. Could you please provide us the confirmation number of your reservation. Rest assured that all the information you provide will be kept confidential and used exclusively to enhance your stay. Please don't hesitate to contact us if you have any future inquiries or special requests. Once again, thank you for choosing our resort, and we look forward to hosting you again in the future! Warm Regards,
との提携 TripAdvisor