Swissôtel Wellness Resort Alatau Almaty 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 108 件のレビュー

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Swissôtel Wellness Resort Alatau Almaty - Image 4

説明

ホテルのその他の情報

  • LOCATION. At the heart of everything you need.

  • PÜROVEL SPA & SPORT. Take time for yourself.

  • RESTAURANTS & BARS.

  • CONFERENCES, MEETINGS & EVENTS. Inviting spaces that leave a lasting impression.

  • GUEST ROOMS.

当ホテルの客室

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客室 1

ホテル所在地

Swissôtel Wellness Resort Alatau Almaty

Tausamaly 50A, Tausamaly 50A, Tausamaly 50A
A32BOF2 ALMATY
Kazakhstan

GPS:43.19633, 76.81227

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  108 件のレビュー

トリップアドバイザーの評価  4.0/5  108 件のレビュー

Fantastic

トリップアドバイザーの評価 5.0/5

Yelena C トリップアドバイザー認証口コミ

Dear Guest, Thank you for your fantastic review! We’re delighted to hear that you enjoyed our service, beautiful surroundings, delicious food, and relaxing spa facilities. It’s also wonderful to know that our team’s hospitality made your stay even more enjoyable. We appreciate your kind words about the in-room amenities and family-friendly facilities. It would be our pleasure to welcome you and your family back for another memorable stay! Best regards, Guest Relations Department

Great stay but disappointing spa experience

トリップアドバイザーの評価 4.0/5

Hiba A Couples - トリップアドバイザー認証口コミ

Dear Hiba A, Thank you for sharing your feedback with us! We’re thrilled to hear that you had a delightful stay and enjoyed the excellent amenities, stunning views, and overall ambiance of our hotel. We’re also glad to know that you felt welcomed and well taken care of during your time here. We sincerely apologize for the less-than-satisfactory experience you had at our spa. Your valuable feedback helps us to continuously improve, and we truly appreciate your understanding. We’re grateful for your overall positive comments and hope to have the pleasure of welcoming you back in the future for an even better experience. Sincerely, Guest Relations Department

Highly recommended!

トリップアドバイザーの評価 5.0/5

saksham1926 Couples - トリップアドバイザー認証口コミ

Dear Guest, Warm greetings from Swissotel Alatau Almaty! Thank you for your wonderful feedback! We're thrilled you enjoyed your stay and had a memorable dining experience at The Quarter restaurant. We appreciate your recommendation and hope to welcome you back soon for another amazing experience! Best regards, Guest Relations Department

Total Relaxation

トリップアドバイザーの評価 5.0/5

bulent-cin トリップアドバイザー認証口コミ

Dear Mr.Bulent, Warm greetings from Swissotel Alatau Almaty! Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed the breathtaking mountain and forest views, as well as the variety of cuisines we offer. Creating a warm and friendly atmosphere where our guests can truly relax is one of our top priorities, and we’re delighted that you experienced it during your stay. We’re especially glad you appreciated our indoor pool, spa services, and the expertise of our therapists. It’s great to know that our team’s smiling faces and service made your visit even more special. We look forward to welcoming you back to our relaxing retreat soon! Best regards, Guest Relations Department

Wellness and Amazing

トリップアドバイザーの評価 5.0/5

NorthStar05823519981 Solo travel - トリップアドバイザー認証口コミ

Dear Guest, Warm greetings from Swissotel Alatau Almaty! Thank you for your glowing review! We’re thrilled to hear that your experience, from arrival to departure, was truly amazing. It’s wonderful to know that you felt warmly welcomed and appreciated the care and attention from our team. Creating a home-like atmosphere for our guests is one of our top priorities. We’re also delighted that you enjoyed your evenings at the Moxie Bar, finding it the perfect place to unwind with its wide selection of drinks. We’re equally pleased that our spa and wellness facilities contributed to making your stay special. Offering a variety of options for relaxation and rejuvenation is something we take great pride in, and we’re glad you had such a positive experience. Thank you once again for your kind words. We look forward to welcoming you back for another exceptional visit! Best regards, Guest Relations Department

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 280 件のレビュー 7.3/10 ロケーション
  • 542 件のレビュー 7.8/10 客室
  • 637 件のレビュー 7.8/10 サービス
  • 6 件のレビュー 6.7/10 インターネット
  • 413 件のレビュー 9.3/10 設備
  • 272 件のレビュー 7.6/10 料理
  • 247 件のレビュー 9.2/10 ウェルネス・温泉エリア
  • 208 件のレビュー 8.4/10 朝食

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