Novotel Almaty City Center 4 つ星

Name: Hotel in Almaty Novotel Almaty city center - ALL - ALL
Address: Dostyk Avenue 104 A, ALMATY, A25D5Y3, KZ
Telephone: +77273553838
Rating: 4.6

お客さまの声 (確認済みレビューアコーホテルズ) 4.6/5 802 件のレビュー

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Dostyk Avenue 104 A, A25D5Y3 ALMATY, Kazakhstan

Novotel Almaty City Center

すべての大切なときがここに

The Novotel Almaty City Center is centrally located in downtown Almaty, at the intersection of Dostyk Avenue & Abai Street. One will enjoy nearby cafes, restaurants, Dostyk Plaza, Kok Tobe cable car & The Palace of the Republic. The Abai Metro station is just 5 minutes away. Perfect for your business travel to Almaty, the hotel offers high speed wifi, a fitness centre, pool & sauna, a restaurant with bar & outdoor terrace, parking facilities. The 6 meeting rooms makes it ideal for conference and seminars.

Novotel Almaty City Center is located in the very center of Almaty, in its cultural and business part. The nearest subway stations are Abai and Baikonur. Stroll down Dostyk Avenue with lots of cafes & restaurant or have a walk along the canal or in parks Novotel Almaty City Center offers the best combination between a relax stay or a productive day of work. Enjoy the Cable Car forKok Tobe Hill, activities around & central location to most of interesting places such as parks or shopping destinations.

Dostyk Avenue occupies a prime location in downtown Almaty, within walking distance from the dining and entertainment outlets. It is close to the Abai Metro station, main bus lines, few minutes from train station and few kilometres from the airport

Located in the heart of the lively district, the Novotel Almaty City Center welcomes you in a relaxed atmosphere, perfect choice for business & leisure traveler. My team & I look forward to welcoming you with Kazakh warmth & friendly service. See you soon

Sebastien VINCENT ホテル総支配人

ホテルのその他の情報

Convenient location in the business and cultural center of Almaty city.
6 modern meeting rooms with high technology equipment, free WiFi in all territory of hotel.
International Cuisine with local specialties and French touch
Large indoor swimming pool
Fitness centre open 24/7 & Spa

当ホテルの客室

客室

Standard Room with 1 Queen-size bed

3 人/最大
25 m² / 269 sq ft

寝具 1 x クイーンサイズベッド
ビュー: 街側またマウンテンビュー
バリアフリールーム

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1泊 |大人1名

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客室

Standard Room with 2 single beds

2 人/最大
25 m² / 269 sq ft

寝具 2 x シングルベッド2台
ビュー: 街側またマウンテンビュー

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客室

Superior Room with 1 double bed

3 人/最大
25 m² / 269 sq ft

寝具 1 x クイーンサイズベッド
ビュー: 街側またマウンテンビュー

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スイート

Junior Suite with 1 kingsize bed

3 人/最大
50 m² / 538 sq ft

寝具 1 x キングサイズベッド
ビュー: 街側またマウンテンビュー
バリアフリールーム

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スイート

Superior Suite with 1 kingsize bed

3 人/最大
75 m² / 807 sq ft

寝具 2 x シングルベッド2台と 1 x キングサイズベッド
ビュー: 街側またマウンテンビュー

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客室

Standard Room with 1 Queen-size bed

3 人/最大
25 m² / 269 sq ft

寝具 1 x クイーンサイズベッド
ビュー: 街側またマウンテンビュー
バリアフリールーム

最小 NaN € NaN KZT Note

税金および費用を含む

1泊 |大人1名

予約する

ご指定の日付ではご利用いただけません空室状況を見る

スイート

Junior Suite with 1 kingsize bed

3 人/最大
50 m² / 538 sq ft

寝具 1 x キングサイズベッド
ビュー: 街側またマウンテンビュー
バリアフリールーム

最小 NaN € NaN KZT Note

税金および費用を含む

1泊 |大人1名

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ご指定の日付ではご利用いただけません空室状況を見る

ホテル所在地

Novotel Almaty City Center

Dostyk Avenue 104 A
A25D5Y3 ALMATY
Kazakhstan

GPS:43.242166, 76.958027

+7 727 355 3838

+7 727 355 3939

ABAI

Railway station

アクセス: 1.2 km / 0.75 mi 10 min walk / 3 min drive

ALMATY 2

Railway station

アクセス: 5 km / 3.11 mi 12 min drive

THE REPUBLIC PALACE

Opera/symphony/concert hall

アクセス: 100 m / 0.06 mi 5 min walk

CENTRAL MUSEUM

Museums

アクセス: 1.5 km / 0.93 mi 17 min walk / 2 min drive

OPERA BALLET ABAY

Opera/symphony/concert hall

アクセス: 1.9 km / 1.18 mi 22 min walk / 7 min drive

GORKY PARK

Amusement park

アクセス: 4.3 km / 2.67 mi 41 min walk / 14 min drive

KOK TOBE

Tourist attraction

アクセス: 4.7 km / 2.92 mi 50 min walk / 12 min drive

MEDEU SHYMBULAK

Ski area

アクセス: 15 km / 9.32 mi 27 min drive

DOSTYK PLAZA

Shopping centre/mall

アクセス: 900 m / 0.56 mi 13 min walk / 10 min drive

ホテルサービス

チェックインは15:00からです - チェックアウトは12:00です

敷地内

プール
駐車場
シャトル
レストラン
車椅子でのご利用に対応
フィットネスセンター
Wifi
エアコン
朝食
バー
会議室
全館禁煙
ルームサービス

Le RestO

Our restaurant offers various dishes of International and local cuisines with a French taste. It is a very cozy place with a nice atmosphere. The summer terrace welcomes you for a light business lunch or a delicious cocktail drink.

ミーティングとイベント

ミーティングルームの数: 6
最大の部屋の表面: 210 m² / 2260.419 sq ft
最大着席数: 220
宴会の最大収容人数: 150

詳細

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビューアコーホテルズ 4.6/5 802 件のレビュー

トリップアドバイザーの評価 4.4/5 148 件のレビュー

Would not recommend. Cleanliness should be a basic but is not a priority at this very mid hotel.

Bailhe Couples - 2025/02/03 トリップアドバイザー認証口コミ

I would recommend this hotel for a quick two night stay for instance if you are looking for a well located very basic hotel. We made the mistake of staying for 5 nights as at this point in time there really isn’t much more on offer in Almaty. Hopefully this will change as it is sought out by more tourists. The bed and pillows were so uncomfortable, we had to ask to have our sheets changed after four days sleeping there, several times our full trash cans were not emptied and the toilet was only cleaned once. Really subpar standard of cleanliness. Shocking actually. The windows from our room which would have had a fantastic view were covered in bird feces. We definitely would not stay here again.

Thank you for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations during your stay. Your comments are invaluable, and we appreciate them as they help us enhance our service. Regarding the linen, we have a sustainability program in place to minimize water consumption and waste, which is why a card is placed on the bed offering guests the option to request a linen change. We completely understand your concern and are always happy to provide fresh linens upon request. We also apologize for the issues you encountered with the trash and toilet cleaning. This is not the standard we strive for, and we will work with our housekeeping team to address these matters more consistently. Should anything be unsatisfactory during your stay, please don’t hesitate to reach out to our reception team—we are always here to assist and resolve any concerns promptly. As for the bird feces on the windows, we regularly maintain and clean the windows, including specialized services to ensure they remain spotless. Unfortunately, birds can occasionally leave marks shortly after cleaning, and we are actively exploring ways to address this issue more effectively. We are dedicated to providing a comfortable and enjoyable experience for all of our guests, and we hope you will consider giving us another opportunity to improve your experience in the future. Thank you again for your valuable feedback.

Avoid if travelling with family or kids

ShrutsA ファミリー - 2024/09/22 トリップアドバイザー認証口コミ

So this has been a perfect example to justify how a bad behaviour can overpass all the good works that you may do. We travelled to Almaty in a night flight and reached the hotel early in the morning. Greeted by the helpdesk team (my bad to have not noted their names), who were very warm and did offer an early check-in but after a waite of some 1.5 hours which was completely fine with us. Since our 3 Year Old needed her breakfast – we entered their restaurant and met this lady called ‘’Perizat’’ at the welcome desk. Certainly the most unfriendly staff met so far here (and otherwise also I guess) with a stern look and no consideration. (i) Our ask for the menu so we can order (which was ofcourse a paid one for us) was met by a ‘rolling eyes’ reaction – as she was busy checking her face on her mobile screen and we disrupted her by asking for a service! She naturally didn’t bother to ask us for anything when we entered and it was us who had to walk upto her for this. When the order was placed, the waiter went to ask Perizat something (don’t know why and what) and she gave us another weird look and asked him for something – which we understood later was asking to randomly pick 3 bread rolls and give us. No attention to know if the ordered food reached us ! (ii) We checked if there is a manager whom we could speak with but were told he is on off (iii) The next day was to be a early day for us and for some reasons our daughter didn’t eat the breakfast. We had some ‘choco’pops’ which she had taken in her plate and since she loves them I took the leap to ask if we can carry it along by the girl who was serving us. She agreed and we asked if we can get a disposable box for it – while searching for it, she also reached Perizat – who again gave us another of her look and later came up to us with a message on her translator – ‘’you cant take that’’. While we are well aware of the policy to not take the breakfast items outrside, but it’s the first time any hotel denied taking the food for a baby!.. that also what was there on her table and nothing additional. Certainly Perizat didn’t bother to explain anything but the message was clear – ok to throw off the food but not let a baby eat it outside. (iv) The next day after the above, while we were at our table, saw an elderly couple walk-in. Probably they had taken the buffet for 1 only and the other one they wanted to pay off – to understand this, Perizat took 5-7 mins. Not just the kids, she was extremely unpleasant with the senior citizens too! Location is good. Food was just ok – only bothered to have breakfast here, more so since we didn't want to see Perizat and bear her reactions!. Travel Conceiage is good, Aliyar does a good job. The staff at the reception are all good and very warm, certainly want to help you in all the ways they can but absolutey not sure why would you want to have an incourteous and rude staff like Perizat at the welcome desk of your restaurant – her behaviour is so bad all throughout for my only takeaway of the stay is an absolute NO TO STAY HERE IF TRAVELLING WITH KIDS.

Exceptional Customer Service and Flexibility. Even Before My Stay!

Saule B 2024/09/02 トリップアドバイザー認証口コミ

Dear 514sauleb, Thank you so much for your wonderful feedback! We are thrilled to hear that our customer service exceeded your expectations even before your stay. Providing exceptional service and flexibility is our top priority, and we’re glad that our team could assist you during a challenging time. We truly appreciate your kind words and recommendation, and we look forward to welcoming you in the future. Rest assured, we will do our best to make your stay as enjoyable as possible with our best rates and excellent service.

Good hotel

andrez314 2024/07/23 トリップアドバイザー認証口コミ

Nice hotel in a very convenient location. Spacious, clean rooms. Polite and professional staff. Good restaurant both for breakfast and dinner. The breakfast buffet has lots of meat and eggs options. You can order freshly made omelette with fillings of your choice. Lots of pastries. I would prefer more dairy options. There were one yogurt and white cheese, that was all. Nice bar with friendly staff. There could have been bigger drinks list, but that was OK. I would visit the hotel again.

Dear Andrez314, thank you so much for having taken the time to review our property following your recent stay with us. Your valuable feedback will be shared with the team and we will continue to provide the highest level of service to our guest. Looking forward to welcoming you again soon here in Almaty

A Z ビジネス - 2024/05/28 トリップアドバイザー認証口コミ

Dear A Z, thank you so much for your comments and looking forward to welcoming you very soon again here in Almaty, the City of Thousand colours.

との提携 TripAdvisor

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621 件のレビュー 9.7/10 ロケーション
604 件のレビュー 7.5/10 客室
822 件のレビュー 8.9/10 サービス
14 件のレビュー 6.8/10 インターネット
410 件のレビュー 8.7/10 朝食
249 件のレビュー 8.8/10 清潔さ
222 件のレビュー 4.7/10 快適さ
209 件のレビュー 8.5/10 料理

69 件のレビュー 9.7/10 ロケーション
83 件のレビュー 7.7/10 客室
109 件のレビュー 9.4/10 サービス
66 件のレビュー 8.8/10 朝食
28 件のレビュー 8.8/10 清潔さ
28 件のレビュー 5/10 快適さ
25 件のレビュー 8.3/10 料理
15 件のレビュー 9.1/10 雰囲気

21 件のレビュー 9.8/10 ロケーション
17 件のレビュー 5.9/10 客室
18 件のレビュー 8.8/10 サービス
11 件のレビュー 8.8/10 朝食
8 件のレビュー 8.7/10 清潔さ
8 件のレビュー 4.2/10 快適さ

20 件のレビュー 9.7/10 ロケーション
13 件のレビュー 7/10 客室
21 件のレビュー 8.9/10 サービス
15 件のレビュー 8.8/10 朝食
5 件のレビュー 9.3/10 プール
5 件のレビュー 9.1/10 雰囲気
5 件のレビュー 8.2/10 料理
5 件のレビュー 8/10 設備

17 件のレビュー 9.8/10 ロケーション
12 件のレビュー 7.1/10 客室
15 件のレビュー 9.1/10 サービス
7 件のレビュー 8.8/10 清潔さ
6 件のレビュー 8.7/10 朝食

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Almatyのすべてのホテル

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Novotel Almaty City Center 4 つ星

説明

ホテルのその他の情報

当ホテルの客室

Standard Room with 1 Queen-size bed

Standard Room with 2 single beds

Junior Suite with 1 kingsize bed

Superior Suite with 1 kingsize bed

Standard Room with 1 Queen-size bed

Junior Suite with 1 kingsize bed

ホテル所在地

アクセスと交通機関

ホテルサービス

Le RestO

Lobby Bar

朝食

プール

フィットネスセンター

Spa

ミーティングとイベント

お客様のご意見

ウェブユーザーの評価

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