Mercure Almaty City Center 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 268 件のレビュー

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Mercure Almaty City Center - Image 1
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Mercure Almaty City Center - Image 4
53 Abylai Khan Avenue, 050000 ALMATY, カザフスタン

説明

ホテルのその他の情報

  • SPA and Fitness club with a magnificent view of the city's landmark and Ile Alatau mountains

  • 5 fully equipped meeting rooms and free unlimited Wi-Fi

  • In-house restaurant serving local and international dishes prepared by an Italian chef

  • In central Almaty with easy access to the Arbat, historical and shopping district of the city

  • 20 minutes from Almaty International Airport

当ホテルの客室

ホテル所在地

Mercure Almaty City Center

53 Abylai Khan Avenue
050000 ALMATY
カザフスタン

GPS:43.263862, 76.939901

電話番号
ファックス +7 727 344 2845

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  268 件のレビュー

トリップアドバイザーの評価  4.5/5  182 件のレビュー

Mercure

トリップアドバイザーの評価 3.0/5

roryjdoyle トリップアドバイザー認証口コミ

Located 25 minutes from Almaty airport. Nice rooms but stuffy at night as too noisy to open window because of traffic noise. Slow wifi. Moderate breakfast. OK for one night.

Dear Guest, Thank you for sharing your feedback with us. We are glad to hear that you appreciated our convenient location and comfortable rooms. At the same time, we are sorry to learn about the discomfort caused by the room temperature at night, the noise from the street, as well as the slow Wi-Fi. We understand how important these details are for a restful stay, and we have already shared your comments with our technical team to ensure improvements are made. We also appreciate your note regarding breakfast and will continue working on expanding and enhancing our selection. We hope to have the opportunity to welcome you again and provide a much more pleasant experience on your next visit. Kind regards, Mercure Almaty City Center Team

Excellent Stay in a Prime Almaty Location

トリップアドバイザーの評価 5.0/5

altaee_ammar トリップアドバイザー認証口コミ

The hotel enjoys an exceptional location in the heart of Almaty, putting guests withineasy reach of the city’s main attractions, restaurants, and shopping areas. The property is well-maintained, the rooms are comfortable, and the overall atmosphere is welcoming. It’s a great choice for travelers looking for convenience, accessibility, and a pleasant stay in one of the best areas of the city. إ

Dear Guest, Thank you very much for your kind words and for sharing your experience. We are delighted to hear that you enjoyed our prime location, comfortable rooms, and welcoming atmosphere. It is always our pleasure to provide a pleasant stay for our guests, and your feedback motivates us to continue delivering the best service. We look forward to welcoming you back to Mercure Almaty City Center soon! Best regards, Mercure Almaty City Center Team

Great place to stay

トリップアドバイザーの評価 5.0/5

Constantine T トリップアドバイザー認証口コミ

It is a hotel with a great location, good facilities and very pleasant staff. Always glad to come back and enjoy my stay here. Thank you!

Dear Guest, Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed our location, facilities, and the hospitality of our team. It is truly a pleasure to know that you choose to return and continue enjoying your stays with us. We look forward to welcoming you back again soon! Warm regards, Mercure Almaty City Center Team

Nice Stay at Mercure Almaty

トリップアドバイザーの評価 5.0/5

Debashis G トリップアドバイザー認証口コミ

It was a nice experience. It's in the city center and is on the main road, near Arbat Street. The room was nice and well-furnished; the bathroom was spacious. The room had mountain view - you can see the ranges at a distance. Staff was friendly. The breakfast spread was nice. Check-in is quick, but for check-out, you need to wait for their staff member to check the mini-bar and report, which may take a little while.

Dear Debashis, Thank you for your feedback! We’re delighted to hear you enjoyed your stay, the mountain views, and our friendly staff. We appreciate your note regarding check-out and will review our process to make it smoother for future guests. Looking forward to welcoming you back to Mercure Almaty City Centre!

Pleasant hotel stay

トリップアドバイザーの評価 4.0/5

Christine C Couples - トリップアドバイザー認証口コミ

We recently spent four nights here and had a pleasant stay. The location was quite central with a few good restaurants nearby and the Green Bazaar was about 20 mins walk away. Checkin was quick. When we got to the room we found only one set of face, hand and bath towels in the bathroom, and one pair of slippers and one bathroom. Rather strange cos we booked for two adults. A call to the reception and the ‘missing’ towels were brought up. The bed and the pillows were comfortable. Room was of decent size. Bathroom shower was good. No amenities provided though but luckily we brought our own. The Aircon was not very strong in the room so we had the window open to let the breeze in. Which was fine except it was rather noisy as the window faces the Main Street. But we were so tired from our outings that we slept through the noise! Two bottles of water were given each day. Breakfast selection was more than adequate, with cold and hot options. When we checked out, a very helpful and friendly staff at front desk helped us with the car that we ordered through the app. The driver was waiting on the opposite side of the hotel so he called the driver over for us. All in all we had a pleasant stay, didn’t regret our choice of hotel!

Dear Miss Christine, We very much appreciate your detailed comments regarding your stay at the Mercure Almaty City Center. It is always a pleasure to receive more details in feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Almaty Team

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 269 件のレビュー 9.7/10 ロケーション
  • 327 件のレビュー 8.2/10 客室
  • 401 件のレビュー 9.1/10 サービス
  • 9 件のレビュー 8.7/10 インターネット
  • 178 件のレビュー 9/10 朝食
  • 127 件のレビュー 8/10 快適さ
  • 126 件のレビュー 9.4/10 清潔さ
  • 101 件のレビュー 9.4/10 雰囲気

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