Mercure Almaty City Center 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 621 件のレビュー

Mercure Almaty City Center - Image 1
Mercure Almaty City Center - Image 2
Mercure Almaty City Center - Image 3
Mercure Almaty City Center - Image 4

説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • SPA and Fitness club with a magnificent view of the city's landmark and Ile Alatau mountains

  • 5 fully equipped meeting rooms and free unlimited Wi-Fi

  • In-house restaurant serving local and international dishes prepared by an Italian chef

  • In central Almaty with easy access to the Arbat, historical and shopping district of the city

  • 20 minutes from Almaty International Airport

当ホテルの客室

ホテル所在地

Mercure Almaty City Center

53 Abylai Khan Avenue
050000 ALMATY
Kazakhstan

GPS:43.263862, 76.939901

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  621 件のレビュー

トリップアドバイザーの評価  4.5/5  154 件のレビュー

Nice hotel in City centre

トリップアドバイザーの評価 5.0/5

Karthic Friends getaway - トリップアドバイザー認証口コミ

Nice hotel in the middle of the city … easily accessible to many restaurants and pubs nearby . Rooms were spacious and good . Breakfast was good . We were taken care well by Mr Khamra , Mr Kallibek , Ms Valeriya , Ms Kamilla … The staff and team were very courteous . I am happy that they recognised me as an Accor plus member and provided excellent hospitality for the 4 rooms we had taken … we stayed there for 5 nights in total …

Dear Karthic, Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us at our hotel in the heart of the city. It's fantastic to know that you found our location convenient and easily accessible to many restaurants and pubs nearby. We're glad that you found our rooms spacious and comfortable, and that you enjoyed the breakfast offerings during your stay. We're especially thrilled to hear that Mr. Khamra, Mr. Kallibek, Ms. Valeriya, and Ms. Kamilla provided you with excellent care and hospitality during your time with us. We will be sure to pass along your kind words to them—they'll be delighted to know that their efforts made your stay memorable. As an Accor Plus member, we value your loyalty, and we're thrilled that our team recognized your membership and provided you with the excellent service you deserve. Ensuring that our guests feel recognized and appreciated is incredibly important to us, and we're glad that we could make your stay special. Thank you once again for choosing to stay with us and for sharing your experience. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future! Warm regards, Mercure Team

I recommend it

トリップアドバイザーの評価 5.0/5

andrea l ビジネス - トリップアドバイザー認証口コミ

I have visited this hotel several times for business trips and have always had a good time. the hotel is very clean and well kept, the rooms are very spacious, the breakfast is very varied and the staff is very attentive. If I were to return for personal trips I would definitely choose it given the good location.

Dear Andrea, Thank you for your continued patronage and for sharing your positive experiences with us! We're delighted to hear that you've consistently enjoyed your stays at our hotel during your business trips. Maintaining a clean and well-kept environment, spacious rooms, a diverse breakfast selection, and attentive staff are all priorities for us, and we're thrilled that we've met your expectations in these areas. Should your travels bring you back for personal trips, we would be honored to welcome you again, especially considering our convenient location. Please don't hesitate to reach out if there's anything we can assist you with in the future. Safe travels and we look forward to hosting you again soon! Warm regards, Mercure Team

Special thanks to Nadezhda and Asel from the sales department for their hospitality.

トリップアドバイザーの評価 5.0/5

Чингиз А トリップアドバイザー認証口コミ

I've stayed here more than once on a business trip. The staff is always very friendly, the breakfasts are delicious, and the SPA has an incredible view. The hotel's location is very convenient. I will definitely return again 😊

Dear guest, Thank you for choosing to stay with us and for taking the time to share your positive feedback. We appreciate your kind words about the hospitality provided by Nadezhda and Asel from the sales department. It's fantastic to hear that you've enjoyed your business trips with us, and we're thrilled that our friendly staff, delicious breakfasts, and the incredible view from the SPA have contributed to your positive experiences. We're pleased that our hotel's convenient location has also been beneficial for your travels. We look forward to welcoming you back on your next visit, and please feel free to reach out if there's anything specific you'd like us to arrange for your stay. Warm regards, Mercure Team

Great hotel at a great price.

トリップアドバイザーの評価 5.0/5

go12345 Solo travel - トリップアドバイザー認証口コミ

This is really a great hotel, and a very reasonable price. Prior to booking, I considered some of the other notable hotels in Almaty, which were much higher in price. But I kept circling back to Mercure, due to the combination of location, price, and the looks of the hotel. I’m so glad that I chose Mercure! The hotel itself has that “new” look and feel. Very modern, crisp, and clean. The rooms are a great size. The bed, and pillows, were super comfortable, and my room had large windows with a stunning view of the mountains. The location is great—- walking distance to the main pedestrian boulevard, and lots of shops and restaurants. Also, the service is fantastic. The team is very friendly and responsive. Since there was so much to do in the area, I unfortunately didn’t have time for a spa treatment. However, I did take a walk up there, and the facilities are beautiful, with great relaxation areas, and multiple jacuzzis overlooking the mountain range, Just a great overall experience. Can’t go wrong with this, especially at the price!

Dear guest, Thank you for taking the time to share such a detailed and positive review of your stay at Mercure Almaty City Center. We are delighted to hear that you had a great experience and that our hotel met your expectations. It's wonderful to know that you appreciated our modern and clean facilities, comfortable rooms, and stunning views of the mountains. We are also pleased that our central location, within walking distance to the main pedestrian boulevard, and the friendly and responsive service from our team added to the overall positive experience. We regret that you didn't have the opportunity for a spa treatment, but we hope you will have the chance to experience it during your next visit. Thank you for choosing Mercure Almaty City Center, and we look forward to welcoming you back on your future trips to Almaty. Best regards, Mercure Team

*** HIGHLY RECOMMEND ***

トリップアドバイザーの評価 5.0/5

soigal トリップアドバイザー認証口コミ

This hotel was outstanding. I had several questions that I needed answered after I booked the hotel. The replies were immediate. Great service from the entire staff, especially Kamilla who provided us with information on restaurants, shopping, and sites. Everyone was super friendly. The rooms were extremely clean and the beds were very comfortable with a great view of the mountains. The bathroom was large with good lighting. I had the hotel arrange transportation from and to the airport. It was a bit more than a taxi but worth it to avoid the taxi drivers. The hotel is in short walking distance to the shopping area and sites. I suggest you download the Yandex Go app and complete the setup once in Kazakhstan. It's similar to Uber. You can use it to go to other sites and get back to the hotel with ease. Bottom line: Great Hotel!!!

Dear Soigal, Thank you so much for your glowing review and for highly recommending Mercure hotel! We are thrilled to hear that your experience with us was outstanding, from the prompt responses to your pre-arrival questions to the exceptional service provided by our entire staff. It's heartening to know that Kamilla's assistance in providing information about local attractions enhanced your stay. We're pleased that you found our rooms to be extremely clean, with comfortable beds and great views of the mountains. Additionally, we're glad our arrangements for transportation added convenience to your journey. Your recommendation means a lot to us, we look forward to the opportunity to welcome you back for another great experience. Warm regards, Mercure Team

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 249 件のレビュー 9.2/10 朝食
  • 240 件のレビュー 9.5/10 清潔さ
  • 154 件のレビュー 9/10 快適さ
  • 148 件のレビュー 9.2/10 料理

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