Hola Maria! Thank you so much for your perfect 100/100 review and for your continued trust in staying with us. We are pleased to hear that you enjoyed our convenient location in the heart of Cala Llonga. Your kind words are a wonderful encouragement to our team, and we’re pleased to know that we contributed to making your stay a positive one. Creating a welcoming experience where our guests feel valued and well looked after is at the heart of what we do, and feedback such as yours is truly appreciated. We look forward to the pleasure of welcoming you back to Hyde Hotel for another memorable stay in Ibiza. Guest Experience Team.

Hola Imara! Thank you so much for your incredible 100/100 rating and for sharing such an enthusiastic review of your stay. It’s lovely to hear that you enjoyed every aspect of your experience with us, from our beautiful and spotless surroundings to our delicious breakfast. We’re especially pleased that our friendly and attentive team made you feel so well looked after and that you felt nothing was ever too much trouble. We’re also glad you enjoyed our fantastic location and everything that Cala Llonga has to offer. Your kind words are a wonderful encouragement to our entire team and mean a great deal to us. We hope to have the pleasure of welcoming you back to Hyde Ibiza Cala Llonga for another memorable stay. Guest Experience Team.

Dear Leon, Thank you so much for sharing such a wonderful review following your stay at Hyde Ibiza. We are delighted to hear that everything exceeded your expectations, from our beautiful and spotless rooms to our unique location right on the bay and beach. It is especially rewarding to know that our team made you feel so well looked after and that no request was ever too much. We will be sure to share your kind words with Marco, who will be thrilled to know that he helped make your stay even more special. It was a pleasure having you with us, and we truly hope to welcome you back to Hyde Ibiza for another unforgettable stay. Warmest regards, Hyde Ibiza Team

Hola Steven! Thank you for sharing your wonderful experience at The Hyde Hotel. We're thrilled to hear our central location in Cala Llonga's heart enhanced your stay. It's gratifying to know our staff's service met your expectations, reflecting our commitment to exceptional hospitality. We truly appreciate your kind feedback and are grateful for your recommendation. Your comments encourage us to continue providing the high level of service we strive for. We hope to have the pleasure of welcoming you back to Hyde for another memorable stay very soon! Guest Experience Team.

Hola Emile! Thank you for your wonderful review! We are delighted to hear that you had a perfect stay and enjoyed our tidy and welcoming rooms, friendly staff, and fantastic room welcome. It's great to know that you appreciated the breakfast variety and the care given to intolerances, especially the excellent management of gluten-free options. We truly appreciate your recommendation and look forward to welcoming you back to The Hyde in the future! Guest Experience Team.

Dear Fabienne, Thank you for taking the time to share your feedback with us. We are sorry to hear that some aspects of your stay did not meet your expectations. First of all, we sincerely apologise for the inconvenience caused by the leak in your first room and for the shortcomings you experienced with the housekeeping service in your second room. This is certainly not the level of service we aim to provide, and we will share your comments with the relevant teams to ensure that these points are addressed. We would also like to clarify a couple of points regarding the charges and our swimming pools. The amount requested upon arrival is not a deposit or an additional charge. It is a pre-authorisation on the payment card, used as a standard guarantee to cover any extras that may be charged to the room during the stay. This is a common practice in hotels, and any unused amount is released accordingly. We are sorry if this was not clearly explained to you during check-in, and we will review how this information is communicated to our guests. Regarding the pools, all of our swimming pools are complimentary for hotel guests. One of our pools features Balinese beds, which are also available to guests, subject to a minimum consumption requirement for the associated service. We are sorry if this was not clear during your stay. We are nevertheless pleased that you enjoyed our location and found the breakfast satisfactory, and we truly appreciate your feedback as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back and provide you with the experience you originally expected from Hyde Ibiza. Warm regards, Hyde Ibiza Team

Hola Jeroen! Thank you for taking the time to share your feedback. We are thrilled to hear that you enjoyed the service of the hotel and had a very confortable stay with us. Your feedback regarding the condition of the rooms and the level of cleanliness has been forwarded to our team for immediate review. We apologize if our service did not live up to your expectations. Your feedback is valuable in helping us improve our services, we really appreciate it and hope to have the opportunity to provide you with a much-improved experience in the future. Looking forward to welcoming you again! Guest Experience Team.

Dear Tim, We are truly sorry to hear that your stay did not meet your expectations. We sincerely apologize for the issues you experienced with the valet parking, the cleanliness of the bathroom, the bed linen, and, most importantly, the damage to your vehicle. We understand how frustrating this must have been and take your feedback very seriously. Your comments will be shared with the relevant teams so we can address these issues and improve our service. Emma Ghitti | Guest Experience Supervisor

Dear Mr. A., Thank you very much for taking the time to share your feedback following your stay at Hyde Ibiza. We are delighted to hear that you had a good stay and, in particular, that you found our team friendly, helpful and service-oriented. Your kind words are greatly appreciated and will certainly be shared with the team. It is wonderful to see that you would recommend Hyde Ibiza to others, and we are pleased that you enjoyed your overall experience with us. Thank you once again for choosing Hyde Ibiza. We hope to have the pleasure of welcoming you back to Ibiza in the future. Warm regards, Alejandro Rooms Division Manager Hyde Ibiza

Dear Christin, Thank you very much for taking the time to share such A.. lovely and detailed review, and for your excellent 9/10 rating. We are delighted to hear that you had such A.. positive experience at Hyde Ibiza and that you enjoyed our friendly team, delicious food, swimming pools and beautiful rooms. We are especially pleased that you appreciated the possibility of taking A.. shower after checking out. We believe this is A.. great way for our guests to relax and enjoy their final moments with us before travelling home. We also truly appreciate your honest and constructive comments regarding maintenance. Loose or dirty tiles around the pools and A.. loose tap are exactly the kind of details that can take away from the overall experience and the level of quality we aim to offer. We will share your feedback with our Maintenance team so that these points can be reviewed and addressed. It is often the small details that make the biggest difference, and we are grateful that you took the time to bring them to our attention. Thank you again for your trust and recommendation. We hope to have the pleasure of welcoming you back to Hyde Ibiza and providing you with an even better experience next time. Warm regards, Alejandro Rooms Division Manager Hyde Ibiza

Dear Ms. d. L., Thank you for taking the time to share your feedback following your stay at Hyde Ibiza. We are pleased to hear that you enjoyed our location, the design of your room and the cleanliness throughout the hotel. We are, however, sorry that some aspects of the pool experience affected your overall enjoyment of your stay. We understand your disappointment regarding the sunbeds at our main pool and appreciate your comments about the availability of loungers at the other pool. Our pool areas operate under different concepts, and certain sunbeds at the main pool are available with a minimum-spend arrangement. Nevertheless, we understand that this may not have been clear or may not have met your expectations, particularly when you found the other pool busy. We have also taken note of your comment regarding the size of the bathroom. We appreciate that comfort and space are important aspects of the guest experience, and your feedback is valuable to us. Thank you once again for your honest comments. Feedback such as yours helps us identify where we can improve and better communicate our facilities and services to our guests. We hope to have the opportunity to welcome you back to Hyde Ibiza and provide you with an improved experience. Warm regards, Alejandro Trilla Rooms Division Manager Hyde Ibiza

Dear Ida, Thank you very much for awarding us with such a nice review. We are thrilled to hear that you enjoyed your stay with your daughter. Creating thoughtful moments for families is something we truly value. We are also pleased that you appreciated the overall cleanliness and comfort of your stay, our great location and found our team friendly, helpful, and kind. Your compliments truly mean a lot to us. Thank you again for your valuable comments. We look forward to welcoming you back to Hyde Ibiza in the near future. Guest Experience Team

Hola Paul! Thank you for your wonderful review! We’re pleased to hear that you enjoyed the relaxed atmosphere, our beautiful surroundings, and the cleanliness of the hotel. It’s great to know that you found our location convenient as well, Cala Llonga is truly a special place. We hope to welcome you back to Ibiza for another relaxing stay soon! Guest Experience Team

Hola Maud, Thank you for sharing your feedback. We’re pleased to hear that you enjoyed your stay and appreciated the hotel’s facilities. It’s wonderful to hear that you had a pleasant experience, and we hope to have the opportunity to welcome you back to Ibiza for another memorable stay. Kind regards, Guest Experience Team

Dear Larissa, Thank you for sharing your experience with us. We’re very pleased to hear that you enjoyed the upgrade and that your room was both beautiful and spacious. It’s also wonderful to know that you appreciated the wide selection at breakfast and the overall condition of the hotel. We truly appreciate your kind words and are happy to hear that you would like to return. We look forward to welcoming you back for another enjoyable stay in Hyde Ibiza. Warm regards, Guest Experience Team

Dear Eva, Thank you very much for taking the time to share your wonderful experience with us and for giving us a perfect 10/10 rating. We are especially delighted to hear that, after visiting Ibiza for many years, your first experience in Cala Llonga was such a positive one and that you truly enjoyed your holiday with us. We completely understand that reading different reviews before a stay can sometimes create certain expectations or doubts, so it makes us particularly happy to know that your experience exceeded those initial concerns. It is also wonderful to see that you gave full marks to your accommodation, cleanliness, breakfast, our team, and both your arrival and departure experience. Your recognition means a great deal to all of us. Most importantly, we are thrilled to hear that you will be coming back. It will be a real pleasure to welcome you again to Hyde Ibiza and hopefully make your next stay just as memorable. Thank you once again for choosing us, and we look forward to seeing you again very soon! Warm regards, Alejandro Rooms Division Manager Hyde Ibiza

Dear Inge, Thank you for sharing your feedback with us. I am very sorry to hear that your stay did not meet your expectations. I truly appreciate your kind words about our team. At the same time, I am sorry that the issues you experienced with the air conditioning, humidity, TV, noise and bathroom were not resolved during your stay. This is certainly not the experience we want our guests to have, especially when staying with us at this level. We have shared your comments with the relevant teams so that these points can be reviewed and addressed. Thank you again for bringing this to our attention, and please accept our sincere apologies. Kind regards,

Dear Leonie, Thank you very much for your 8/10 rating and for taking the time to share your feedback about your stay at Hyde Ibiza. We are delighted to hear that you enjoyed our excellent location, friendly team and service, and that you found our valet parking service particularly convenient. It is always rewarding to know that these details contributed to a pleasant stay. We also appreciate your feedback regarding the prices of food and beverages. We understand that value for money is an important part of the overall guest experience, and your comments are valuable to us as we continue to review and improve our offering. Thank you once again for recommending Hyde Ibiza. We hope to have the pleasure of welcoming you and your family back in the future. Warm regards, Alejandro Trilla Rooms Division Manager Hyde Ibiza

Hola Margaretha! Thank you for taking the time to share such thoughtful feedback with us. We’re pleased to hear that you enjoyed the beauty and location of the hotel, our facilities, dining, and the warm service from our team. It’s especially lovely to know that you had an enjoyable stay with your daughter. We are, however, sorry that noise affected your nights and impacted your overall comfort. We truly appreciate you bringing this to our attention, as a peaceful night’s rest is an important part of the experience we aim to provide. Your comments regarding the room doors are particularly valuable, and we will share them with our team for further review. Thank you once again for your kind words and constructive feedback. We hope to have the opportunity to welcome you and your daughter back to Ibiza and provide you with an even more relaxing stay. Warm regards, The Hyde Ibiza Team