Mercure Dalat Resort

ملاحظة أراء العملاء (رأي ALL) 4.7/5 251 أراء

Mercure Dalat Resort - Image 1
Mercure Dalat Resort - Image 2
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Mercure Dalat Resort - Image 4

الوصف

خدمات الفندق الإضافية

  • Walking distance to Da Lat Old Railway Station

  • Convenient location, easily to visit Linh Phuoc (Ve Chai) Pagoda, Da Lat Market, et cetera.

  • Perfect base on exploring local culture, located near Lycée Yersin - Pedagogical College.

  • Beautiful landscapes and gardens resort with perfect location right at the heart of the city.

  • Nearby many local stops and places, a perfect location to explore the city culture & cuisine.

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Dalat Resort

03 Nguyen Du Street, Ward 09
670000 Da Lat
Vietnam

نظام تحديد المواقع العالمي (GPS):11.945187, 108.459494

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.7/5  251 أراء

تقييم TripAdvisor  5.0/5  381 أراء

2024 شهادة تميّز

I recently stayed at Mercure Dalat and had an exceptional experience! The highlight was Hiệp, one of the staff members,

ملاحظة Tripadvisor 5.0/5

Road66904723162 تقييم TripAdvisor المعتمد

I recently stayed at Mercure Dalat and had an exceptional experience! The highlight was Hiệp, one of the staff members, who went above and beyond to ensure our comfort. His attentiveness and kindness truly stood out. The hotel is beautifully maintained, and the service is top-notch. Highly recommend!

Dear Road66904723162, Thank you so much for your kindness and for sharing your experience with us! We are truly delighted to hear that you enjoyed your time at Mercure Dalat resort. Your satisfaction means the world to us. Our team is passionate about creating memorable experiences, and it’s incredibly rewarding to know that we succeeded in doing so for you. Your feedback inspires us to keep striving for excellence and to make each visit special for our guests. We look forward to welcoming you back soon and hope to create even more wonderful memories together! Warm regards, Hieu NGUYEN Front Office Manager

Mercure Đà Lạt offers a serene retreat amidst lush pine forests and exquisite gardens. The elegant rooms, delightful……….

ملاحظة Tripadvisor 5.0/5

Discover00277929768 تقييم TripAdvisor المعتمد

Mercure Đà Lạt offers a serene retreat amidst lush pine forests and exquisite gardens. The elegant rooms, delightful dining, and exceptional service make every stay unforgettable. A special shout-out to Hiệp, whose warmth and professionalism elevate the experience even further. His attention to detail and genuine care leave a lasting impression. Highly recommended!

Dear Discover00277929768, Thank you so much for your kindness and for sharing your experience with us! We are truly delighted to hear that you enjoyed your time at Mercure Dalat resort. Your satisfaction means the world to us. Our team is passionate about creating memorable experiences, and it’s incredibly rewarding to know that we succeeded in doing so for you. Your feedback inspires us to keep striving for excellence and to make each visit special for our guests. We look forward to welcoming you back soon and hope to create even more wonderful memories together! Warm regards, Hieu NGUYEN Front Office Manager

Nice environment and good stay

ملاحظة Tripadvisor 4.0/5

seeywong Friends getaway - تقييم TripAdvisor المعتمد

The check-in process was pleasant. When we were led to our room, I realized that the hotel was full of roses and other flowers. It can be said that it is a hotel in a garden. The cleanliness of the room is satisfactory, and the bed is not too soft and very comfortable. The exhaust system in the bathroom and toilet did not seem to be working. There may be something wrong with the sewer or water pipes as a bad smell occur occasionally. Other than that, everything was fine. The room also has multi-purpose sockets. The room is well lit. Before I forget, Mr Harold Nguyen are very helpful and friendly. Regarding breakfast, this is one of the few hotels that provides sparkling wine for breakfast. The food tasted generally good, but some items were not hot enough, such as the congee. The food doesn't change vary much from day to day.

Dear seeywong, Thank you for taking the time to share your experience with us. Please accept our heartfelt apologies for the inconveniences you encountered during your recent stay at Mercure Dalat Resort. We deeply regret that we fell short of your expectations and caused any discomfort. Your satisfaction means everything to us, and it is truly disheartening to hear that we let you down. Please know that we take your concerns very seriously and are committed to addressing the issues you have raised. We will thoroughly investigate them and implement necessary improvements to ensure a better experience for all our guests in the future. Your feedback not only helps us grow but also reminds us of the trust you place in us when choosing our resort. We are inspired by your candid insights and will use them as a guide to strive for excellence in both our service and hospitality. We genuinely hope you will allow us the opportunity to have more details about your reservation to clearly know and evaluate ourselves to avoid the same circumstance. It would be an honor to welcome you back and provide you with the exceptional experience you deserve. Once again, we deeply appreciate your understanding and patience. If there is anything further we can do to assist or improve, please do not hesitate to reach out to me directly via email address: thanhhieu.NGUYEN@accor.com Look forward to hearing from you soon. Warm regards, Hieu Nguyen Front Office Manager Mercure Dalat Resort

Mecure Dalat is a wonderful stay

ملاحظة Tripadvisor 5.0/5

Safari31380127086 تقييم TripAdvisor المعتمد

Mercure DaLat is a wonderful resort, with it's beautiful gardens and French influence. The rooms are very large, the beds are extremely comfortable. The staff are friendly and are out to help you with any information about the town. The buffet breakfast is good, it is spread out so make sure to take a walk around before thinking they don't have something on offer. Da Lat is a gorgeous town in Vietnam, at 1500m elevation, you will enjoy this resort and its garden of roses. A note - it's not too far from the lake or night markets, just a 5 minute cab trip down to the markets. The two restaurants across the road from the resort are excellent!

Dear Safari31380127086, Thank you so much for your kindness and for sharing your experience with us! We are truly delighted to hear that you enjoyed your time at Mercure Dalat resort. Your satisfaction means the world to us. Our team is passionate about creating memorable experiences, and it’s incredibly rewarding to know that we succeeded in doing so for you. Your feedback inspires us to keep striving for excellence and to make each visit special for our guests. We look forward to welcoming you back soon and hope to create even more wonderful memories together! Warm regards, Hieu NGUYEN Front Office Manager

Has all the ingredients but they are poorly assembled

ملاحظة Tripadvisor 1.0/5

U7013KZoliverg العائلات - تقييم TripAdvisor المعتمد

Lovely bones, great rooms. But everything afterwards was sad. Starting with the booking (they actively hide Accor plus rates, you can’t even book normal rooms if signed in with an AP account. Had to call Accor). Dinner - completely understaffed. Laundry - sorry, our dry cleaning is broken. The concept of a deposit is apparently unknown (we had left one, we’re still pushed repeatedly to pay room service when they came). Cherry on the cake was that we were greeted with a letter stating we would get late checkout (explicitly not subject to availability). We told them explicitly we would want to use this for one of our three rooms. Got a call at 1:30pm that we must vacate within 30 mins or else. Unless you’re an influencer just looking for fancy pictures and stay a single night, go somewhere else.

Dear U7013KZoliverg, Thank you for taking the time to share your experience with us. Please accept our heartfelt apologies for the inconveniences you encountered during your recent stay at Mercure Dalat Resort. We deeply regret that we fell short of your expectations and caused any discomfort. Your satisfaction means everything to us, and it is truly disheartening to hear that we let you down. Please know that we take your concerns very seriously and are committed to addressing the issues you have raised. We will thoroughly investigate them and implement necessary improvements to ensure a better experience for all our guests in the future. Your feedback not only helps us grow but also reminds us of the trust you place in us when choosing our resort. We are inspired by your candid insights and will use them as a guide to strive for excellence in both our service and hospitality. We genuinely hope you will allow us the opportunity to have more details about your reservation to clearly know and evaluate ourselves to avoid the same circumstance. It would be an honor to welcome you back and provide you with the exceptional experience you deserve. Once again, we deeply appreciate your understanding and patience. If there is anything further we can do to assist or improve, please do not hesitate to reach out to me directly via email address: thanhhieu.NGUYEN@accor.com Look forward to hearing from you soon. Warm regards, Hieu Nguyen Front Office Manager Mercure Dalat Resort

بالاشتراك مع TripAdvisor

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