Mercure Parkhotel Mönchengladbach 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 221 件のレビュー

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Mercure Parkhotel Mönchengladbach - Image 1
Mercure Parkhotel Mönchengladbach - Image 2
Mercure Parkhotel Mönchengladbach - Image 3
Mercure Parkhotel Mönchengladbach - Image 4
Hohenzollernstrasse 5, 41061 MOENCHENGLADBACH, ドイツ

説明

ホテルのその他の情報

  • The hotel is just a 5-minute walk from the city centre.

  • all rooms are air-conditioned

  • Close to the Dutch border and the metropolis of Düsseldorf

  • Delightful mix of urban flair and rural idyll

  • Free WIFI

当ホテルの客室

ホテル所在地

Mercure Parkhotel Mönchengladbach

Hohenzollernstrasse 5
41061 MOENCHENGLADBACH
ドイツ

GPS:51.199623, 6.434792

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

LEAVES

Start the day with a rich breakfast buffet. Invite your business partners for lunch or dinner or enjoy room service.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  221 件のレビュー

トリップアドバイザーの評価  3.0/5  27 件のレビュー

The Cutlery Discussion

トリップアドバイザーの評価 2.0/5

996marcelw トリップアドバイザー認証口コミ

I want to share my honest review as frequent traveller. I usually stay around 60 nights a year in Accor hotels, mainly Mercure or Novotel. As a business traveler, I typically go to the supermarket in the evening, buy a salad, and eat in my room. At this hotel, I had the strangest experience I've had in a long time. I politely asked for cutlery and was told that they no longer lend guests metal cutlery. Guests are expected to purchase wooden cutlery. I tried to explain calmly that with 60 days of business travel per year, I wasn't going to start eating with wooden cutlery and that I've always eaten in my room for the past 15 years. I was told that too many guests had simply taken the cutlery. I suggested they could then charge a €100 deposit to my room for the cutlery, but they didn't agree to that either. After a 15-minute friendly discussion, I finally received a knife and fork with the advice that I should please bring my own cutlery next time. I tried to explain that I can't bring a knife in my hand luggage from Berlin and don't want to eat with wooden cutlery several days a week. I also tried to explain that this policy might make sense for leisure travelers, encouraging them to eat in the restaurant. However, when I'm on a business trip, I certainly won't be eating in the hotel restaurant every evening for cost reasons. This policy is counterproductive, as business travelers will then choose other hotels. As I said, I've been staying at Mercure hotels worldwide for 15 years, and this is the first hotel that wants to implement this policy. + Newly renovated room - No fitness area, and the swimming pool has been permanently closed. I don't recommend this hotel for business travelers. For leisure travelers who want to visit Mönchengladbach's city park, this hotel is well located.

Good location.

トリップアドバイザーの評価 4.0/5

Des M トリップアドバイザー認証口コミ

Stayed 110825 to 170825, visiting for Euro Hockey with my son. Good location, near a park and 10 minute walk from town and railway station. Friendly and very efficient staff. Clean hotel and good breakfast area. Although some work going on, it was not noisy at all. Certainly a good hotel in a central location. Would recommend.

Dear Des M, Thank you very much for your kind review and for choosing our hotel during the Euro Hockey tournament. We are delighted to hear that you and your son enjoyed your stay, appreciated our convenient location, friendly staff, and the cleanliness of the hotel. It’s great to know that the renovation work did not disturb you and that you would recommend us to others — that means a lot to our team. We hope to welcome you both back to the Mercure Parkhotel Mönchengladbach on your next visit to the city. Kind regards, The Mercure Parkhotel Mönchengladbach Team

Sufficient

トリップアドバイザーの評価 3.0/5

EricH313 ファミリー - トリップアドバイザー認証口コミ

Facilities were a bit dated but clean and otherwise fine. Coffee in the room was just atrocious but the coffee at breakfast was fine. Staff in the restaurant a bit unfriendly. But the room was clean, spacious, had a good bed, and met all other requirements. The hotel offers free parking behind their own car park but this was full so we had to pay €15 for the night.

Business trip, thank God!

トリップアドバイザーの評価 3.0/5

OberkornMute22 ビジネス - トリップアドバイザー認証口コミ

Stayed here for business. The room and hotel was pleasant. The customer service was poor though. Just asked for plain English breakfast tea and milk at reception and there was none available. Breakfast and dinner service were good, but the bar hours were very limited.

Cold welcome Warm breakfast

トリップアドバイザーの評価 3.0/5

Marshall W Couples - トリップアドバイザー認証口コミ

Stood waiting to check in. One man on. phone the other doing something. No one acknowledged our presence. Approached one who said "my colleague" Colleague 2 was on phone. No looking up, no signal.Eventually got checked in. No welcome to Mercure, no check-in nicety not even direction to elevator which we found after we got lost and had to return to ask. 0 marks for checkin. Breakfast was copious and excellent. The servers friendly and helpful. they get full rating. Checkin needs some work!

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 233 件のレビュー 8.2/10 客室
  • 169 件のレビュー 9.2/10 サービス
  • 124 件のレビュー 7.9/10 朝食
  • 74 件のレビュー 8.7/10 清潔さ
  • 41 件のレビュー 5.3/10 料理
  • 37 件のレビュー 3.3/10 設備
  • 19 件のレビュー 5.1/10 バー＆飲料

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